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ethank
May 10, 2012
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110
Colored Data
Given at NARM 2012.
ethank
May 10, 2012
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Transcript
Colored Data
Who am I?
Ethan Kaplan Founder of Live Nation Labs, Head of Product
for LiveNation.com R.E.M. Fansite Proprietor Former: SVP of Technology, WBR/WMG A geek and fan
BIG DATA
“DATA IS OUR NEW ASSET BASE” -me
AARRR Acquire Activate Retain Refer Revenue Pirate Metrics (Dave McClure)
How are we doing?
My artist got 1,723 likes on Facebook, 233 retweets and
a swoosh on iTunes. How did that impact my Best Buy exclusive by DMA?
COLORED DATA
None
A Store
A Store Register
A Store Register
THIS IS GREAT!!!!
Windowing Strategies
Geo-Targeting/Blocking
Mobile blocking (YouTube)
DRM
Shipping the Negotiations
Exclusive Content
MVI
CMX
iTunes LP
Dual Disk
“Bundles”
DLC
DVD-Audio
AACS
Gamification
Sony XCP
Ringtones
Blue Matter
DataPlay
Exclusivity Drafting
THEY WORKED!
THEY WORKED! BECAUSE WE ONLY ALLOWED THEM TO
Facebook
Twitter
MySpace
YouTube
iPhone Apps
THEY WORKED!
THEY WORKED! I MEAN, FOR ZUCK
None
Really, how are we doing?
Friction Less Not Numbers More
AARRR Acquire Activate Retain Refer Revenue Pirate Metrics (Dave McClure)
For Example
LOYALTY SCORE Daily Active Users vs. Monthly Active Users
ENGAGEMENT “Premium Actions” vs. Daily Active Users
VIRALITY Shares + Action + Acquisition compared to DAU
ARPU? Monthly Revenue vs. DAU
COHORTS GROUPS OF USERS OVER TIME
None
None
None
EVERYTHING DRAFTS BEHIND GREAT PRODUCT
Lack of options doesn’t mean a choice
No one will solve the problems for you.
The “Like” is not yours.
Your customers are smarter than you.
And more cynical.
EVERYTHING DRAFTS BEHIND GREAT PRODUCT
Thank You!