Leadership in a multi-cultural workplace

Pellegrino Riccardi

Transcript

1. www.pellegrino-riccardi.com LEADERSHIP IN A MULTI-CULTURAL WORKPLACE Pellegrino Riccardi
2. www.pellegrino-riccardi.com are cultural differences over-rated or over-dramatized?
3. www.pellegrino-riccardi.com A Situation
4. www.pellegrino-riccardi.com You are the passenger in a car which is being driven by your best friend Your friend hits a pedestrian You know your friend was driving at 50 km/h in a 30 zone There are no witnesses Your friend’s lawyer says that if you testify under oath in court that your friend was only driving at 30, it might save him/her from serious consequences Would you lie in court to help your friend?
5. GER SWE NOR USA UK Percentage of respondents who said they would probably NOT lie in court POL FRA ITA IND CHI BRA RUS VEN NIG 20 40 60 80 100
6. www.pellegrino-riccardi.com CULTURE a complex pattern of ideas, emotions and behaviours … that tend to be EXPECTED, REINFORCED and REWARDED within a GROUP
7. www.pellegrino-riccardi.com PERCEPTION is at least 50% of the truth
8. www.pellegrino-riccardi.com Cultural Knowledge CQ Tolerate Uncertainty Behavioural Flexibility Non- Judgemental Self- Questioning
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15. www.pellegrino-riccardi.com truth
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18. www.pellegrino-riccardi.com FEELINGS
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21. www.pellegrino-riccardi.com Hierarchy
22. Protection Security Wisdom Direction LARGE POWER DISTANCE
23. Protection Security Wisdom Direction SMALL POWER DISTANCE
24. FATHER ‘ Pellegrino Rosa Antonio Giovanni Roberto PROTECT & PROVIDE BE LOYAL & OBEY MOTHER
25. www.pellegrino-riccardi.com Where are you sleeping tomorrow?
26. www.pellegrino-riccardi.com Power
27. www.pellegrino-riccardi.com Your boss asks you if you could help him paint his house on the weekend Would you say yes or no?
28. CHI NIG VEN MEX THAI Percentage of respondents who said YES they would probably HELP TO PAINT THEIR BOSS’ HOUSE POL BRA PHI USA GER UK NOR NETH SWE 20 40 60 80 100
29. www.pellegrino-riccardi.com "Nordmannen er en nøktern person. Hans forhold til Gud er omtrent som hans forhold til Kongen: Han synes Gud (og Kongen) er grei nok - forutsett at han oppfører seg som en skikkelig nordmann og ikke tror at han er noe spesielt.” ”The average Norwegian is a down-to-earth kind of person. His relationship to God is more or less the same as his relationship to the King. He thinks that God (and the King) are OK kind of guys – provided that they behave like proper Norwegians and don’t go around thinking they are anything special!”
30. www.pellegrino-riccardi.com Norwegian Prime Minister
31. OSLO 1973
32. Protection Security Wisdom Direction SMALL POWER DISTANCE
33. www.pellegrino-riccardi.com the authentic leader
34. www.pellegrino-riccardi.com www.pellegrino-riccardi.com 20 40 60 80 100 Japan China Russia France Italy Poland Germany UK Netherlands Sweden Norway Managers should have PRECISE ANSWERS to MOST OF THE QUESTIONS people ask them about their work. Nancy Adler: Organizational Behavior
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36. www.pellegrino-riccardi.com Cultural Knowledge CQ Tolerate Uncertainty Behavioural Flexibility Non- Judgemental Self- Questioning