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Tenk stort! 8 smarte tanker til en enklere bank

Avatar for EVRY EVRY
September 25, 2013
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Tenk stort! 8 smarte tanker til en enklere bank

Kirsten Idebøen, adm. direktør, SpareBank 1 Gruppen

Avatar for EVRY

EVRY

September 25, 2013

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Transcript

  1. Tenk stort! 8 smarte tanker til en enklere bank Kirsten

    Idebøen, adm. direktør, SpareBank 1 Gruppen 25. september 2013 Bilde: https://www.facebook.com/pages/BEAUTIFUL-PLANET-EARTH/198320350202343

  2. Men først: Tilbake til røttene våre…

  3. “Why banking is no longer somewhere you go, but something

    you do”. (Brett King, Bank 3.0)

  4. Smarte tanker

  5. 1. Tilgjengelighet

  6. 2. Kundeservice

  7. 1. Kundeservice 3. Kundeinvolvering

  8. 4. Betalingstjenester

  9. 5. Tillit

  10. 6. Big data Bilde: http://itineraryforvision.wordpress.com/2011/06/12/5-tips-to-build-traffic-to-your-blog/

  11. 7. Delekultur

  12. 8. Lokalsamfunn

  13. Takk for oppmerksomheten! [email protected]