reviews, onboarding, etc. Idea generation - Outlines, brainstorming, etc. Content creation - Writing, audio, video, etc. Direct interaction - Customer support, chat bots, marketing, etc. Business owners now: 97% use or have plans to integrate generative AI 44% use generative AI for communication in non-English languages 46% use generative AI for internal communication Generative AI is widely used within the workplace Generative AI will affect virtually every worker Haan, K. (2023, July 27). How businesses are using Artificial Intelligence in 2023. Forbes. https://www.forbes.com/advisor/business/software/ai-in-business/