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hotwani
May 09, 2013
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hotwani
May 09, 2013
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Transcript
Arqspin Customer Story “Aleen loves traveling, basketball, and year-round shopping
for Christmas presents.”
She’s a people-person who wakes up every day excited about
managing Bittersweet Clothing & Accessories in Charlottesville, VA. Arqspin helps bring more high-value customers into her store.
“Bittersweet curates its selection from small, independent designers,” says Aleen.
“We strive to make every purchase feel unique.”
Educating customers about Bittersweet’s diverse selection and individualized shopping experience
is critical to their success. Doing that education on the Internet was a lot harder before Arqspin. But now Aleen and her team are reaching and engaging new customers online every day.
“We show the customer an entire product with every little
detail, so even before they come into the store, they can fall in love with it completely.”
When new products arrive, Aleen quickly creates a 360 spin
of them using the setup she has in her store. Within minutes they’re posted to Facebook, receiving likes, and creating a conversation.
“People call and say...I want the blankety- blank I saw
on your Facebook page.”
Aleen does not have a deep technical background or training
in photography and finds Arqspin “very easy” to use. She says the customer service is “AWESOME” (all caps).
“Arqspin fits well with our unique brand which is great.
But ultimately, it gets people excited about our products and in the door.”
If you’re in Charlottesville, pay Bittersweet a visit. Or see
them online at shopbittersweet.com. Want to see how Arqspin can bring you more customers? Contact us for a free personal demo.