Fixing The Biggest Lie on The Web - Open World Forum, Paris, 2014

4551bd268f26e1d7b1baef15e6c68118?s=47 Hugo Roy
October 31, 2014

Fixing The Biggest Lie on The Web - Open World Forum, Paris, 2014

“I have read and agree to the terms” is the biggest lie on the web. But what lies beneath the joke is fundamental: how our rights are governed online. Terms of service are often the subject of negative attention, yet the situation perpetuates. How did we get here? How can we fix this?

4551bd268f26e1d7b1baef15e6c68118?s=128

Hugo Roy

October 31, 2014
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Transcript

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    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Fixing the Biggest Lie on the Web Hugo Roy 2014-10-31
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    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ￿ I have read and agree to the terms.
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    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Figure 1:
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    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Figure 2:
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    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Figure 4:
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    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Figure 5:
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    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . How did we get here?
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    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ￿Terms of Service & Privacy Policies are Too Long To Read
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    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Figure 6: http://lorrie.cranor.org/pubs/readingPolicyCost-authorDraft.pdf
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    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ￿Terms of Service changeAll–The–Time! Figure 8:
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    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . We may revise these Terms from time to time, the most current version will always be at twitter.com/tos. If the revision, in our sole discretion, is material we will notify you via an @Twitter update or e-mail to the email associated with your account. By continuing to access or use the Services after those revisions become effective, you agree to be bound by the revised Terms.
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    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . GitHub reserves the right to update and change the Terms of Service from time to time without notice.
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    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [Couchsurfing] may change the provisions of this Privacy Policy from time to time. If we make changes, we will notify you, including by revising the date at the top of this policy. We encourage you to review the Privacy Policy whenever you use our Services to stay informed about our information practices and the ways you can help protect your privacy.
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    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (Netflix) As we update and expand our services, we may make changes to this policy. You should check back for updates to this policy from time to time. You acknowledge that your assent to the Terms of Use and Privacy Policy subsequent to any changes made following your initial consent as well as, your use of the Netflix website or continued use of our service after our posting of changes to this policy, means that you agree to be bound by such changes.
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    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . How can we fix this problem?
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    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Enforcing your rights in courts
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    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . But wait, which courts?
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    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . The Court of Santa Barbara in California is the only one competent for disputes arising from the terms of service of Youtube. The applicable law to these terms of service is the one of the State of California.
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    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . “You and Netflix agree that any dispute, claim or controversy arising out of or relating in any way to the Netflix service, including our website, user interfaces, these Terms of Use and this Arbitration Agreement, shall be determined by binding arbitration instead of in courts of general jurisdiction. Arbitration is more informal than a lawsuit in court. Arbitration uses a neutral arbitrator instead of a judge or jury, allows for more limited discovery than in court, and is subject to very limited review by courts. Arbitrators can award the same damages and relief that a court can award. You agree that, by agreeing to these Terms of Use, the U.S. Federal Arbitration Act governs the interpretation and enforcement of this provision, and that you and Netflix are each waiving the right to a trial by jury or to participate in a class action. This arbitration provision shall survive termination of this Agreement and the termination of your Netflix membership. YOU AND NETFLIX AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS
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    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Fix it before it’s too late! Figure 9:
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    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Design is fundamental
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    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Thanks! Follow up, contact me by mailto:hugo@ToSDR.org