Building Antifragile Relationships and Teams v1.7

What does it mean to build antifragile relationships and teams? Teams and organizations, at least successful ones, are based on relationships that "work." Often we say we want 'strong' or 'good' relationships, but is 'strong' good enough? We will look at ways you can identify if the foundation of your team relationship is fragile or antifragile. Then we will work with a number of approaches and tools to help you create or expand on the foundation of an antifragile for your team.

Help your team (or organization) move towards a space where your relationships and therefore teams can thrive. We will consider how to build an alliance with a team and how to setup, in advance, to deal with potential conflicts. We will also explore a number of common issues contributing to toxic team situations. Antifragile is not an endpoint. Like agile, it is a journey and mindset. The ideas we will explore are not just about "them", but are about "us" first. We have to start with us. What can WE bring to the table and what can WE do or be. Expect to work individually and with others in this interactive workshop.

#agile coaching, #antifragile relationships, #orsc, #professional coaching, #systems coaching, #team toxins

Transcript

1. @jcalabrese Benefiting From Conflict: Building Antifragile Relationships and Teams
2. add elephant in room cartoon
3. Jake Calabrese Enterprise Agile Systems Coach & Agile Trainer Organization & Relationship Systems Certified Coach (ORSCC) Contact Information • Blog: www.helpingimprove.com/author/jakecalabrese • Agile Safari Cartoons: www.agilesafari.com • Connect with Jake: www.helpingimrprove.com • Twitter: @jcalabrese • LinkedIn: https://www.linkedin.com/in/jakecalabrese @jcalabrese
4. @jcalabrese What is Agile About?
5. @jcalabrese Agile Manifesto We are uncovering better ways of developing software by doing it and helping others do it.
6. @jcalabrese Agile Manifesto We are uncovering better ways of developing software doing complex stuff by doing it and helping others do it.
7. What is the opposite of fragile?
8. Antifragile
9. Team Relationship Antifragile Fragile
10. Time Fragile Antifragile
11. Team Relationship Antifragile Team Relationship Fragile Team Relationship Team Relationship Team Relationship
12. ©2015 Jake Calabrese www.agilesafari.com
13. Time Team Relationship Fragile Antifragile
14. ©2015 Jake Calabrese www.agilesafari.com
15. Antifragile Fragile Time Team Relationship
16. What potential options exist to move you to a more antifragile position… Antifragile Team Relationship Fragile
17. Why Care?
18. ©2015 Jake Calabrese www.agilesafari.com
19. ©2015 Jake Calabrese www.agilesafari.com
20. A Few Tools • Conflict Protocol • Team Toxin Self-Awareness • Team Alliance
22. Working Agreement - Be on time - Respect everyone - Be prepared for ____ - Fog a mirror Behavioral focus. Does the team actually buy in?
23. “Team” Alliance 1. Behavioral Agreements 2. Shared Responsibility 3. Creating Team Atmosphere
24. Team Alliance Questions 1. What can the team count on me for? 2. When I assume you are stressed, how would you like me to ask you about it? 3. How will I know when you are stuck? 4. What can I do, to help you deliver challenging information, to me?
25. Team Toxins
26. T e a m T o x i n s Stonewalling Criticism Defensiveness Contempt
27. Team Toxins: Stonewalling Withdrawal Disengagement Avoidance Stonewalling
28. Team Toxins: Criticism Harsh Start-up Bullying Domination Criticism
29. Team Toxins: Defensiveness Not open to influence Refusal to take responsibility Not support or safe Defensiveness
30. Team Toxins: Contempt Personal Attack Eye rolling Disrespectful Sarcastic Humor Contempt
31. T e a m T o x i n s Stonewalling  Withdrawal  Disengagement  Avoidance Criticism  Harsh Start-up  Bullying  Domination Defensiveness  Not open to influence  Refusal to take responsibility  Not support or safe Contempt  Personal attack  Eye rolling  Disrespectful  Sarcastic humor
32. Stonewalling  Withdrawal  Disengagement  Avoidance Criticism  Harsh Start-up  Bullying  Domination Defensiveness  Not open to influence  Refusal to take responsibility  Not support or safe Contempt  Personal Attack  Eye rolling  Disrespectful Choose
33. SHAKE IT OFF
34. Toxins CRITICAL Reminders! 1. Toxins are Normal. 2. Toxins are never an excuse to tolerate discrimination! 3. Diagnose yourself, NOT others.
35. @jcalabrese Blaming > Antidotes  Harsh Start-up  Bullying  Domination  Feed Forward  Curiosity  Soft Start up  COIN: Context, Observed, Impact, Next Criticism
36. @jcalabrese Defensiveness > Antidotes  Not open to influence  Refusal to take responsibility  Not support or safe Curiosity 2% Truth Alignment coaching Defensiveness
37. @jcalabrese Stonewalling > Antidotes  Withdrawal  Disengagement  Avoidance Transparency Mediation Professional Coaching Responsibility process Stonewalling
38. @jcalabrese Contempt > Antidotes  Personal Attack  Eye rolling  Disrespectful  Personal development  Emotional intelligence  Respectful communication Contempt
39. A n t i d o t e s Stonewalling  Transparency  Mediation  Professional coaching  Responsibility process Criticism  Feed forward  Curiosity  Soft tart up  COIN Defensiveness  Curiosity  2% truth  Alignment coaching Contempt  Personal development  Emotional intelligence  Respectful communication Awareness
40. Conflict is a sign of what?
41. Conflict Protocol 1. How do I want to be when someone violates the Alliance? 2. What will I do? The team I am on? 3. When conflict occurs, what behaviors do I want to model? Not model? 4. How can I as a leader help teams become more fragile? More Antifragile?
42. Consider a relationship or team Where are YOU on the journey?
43. Antifragile Fragile Time
44. Antifragile Fragile Time
46. Exercise What is one activity you can stop doing today? What is one activity you can start doing today? Think about this on your own; Share Out;
47. Jake Calabrese Enterprise Agile Systems Coach & Agile Trainer Organization & Relationship Systems Certified Coach (ORSCC) Contact Information • Blog: www.helpingimprove.com/author/jakecalabrese • Agile Safari Cartoons: www.agilesafari.com • Connect with Jake: www.helpingimrprove.com • Twitter: @jcalabrese • LinkedIn: https://www.linkedin.com/in/jakecalabrese @jcalabrese