Turning Fear, Uncertainty and Doubt into Positivity, Inclusivity and Courage

The hardest thing in my career has been receiving biased feedback, but finding confidence and turning that into positive outcomes for myself and my oorganization is something that I hope we can all learn from as we work to build diverse and inclusive teams

Transcript

1. Turning Fear, Uncertainty and Doubt Into Positivity, Inclusivity and Courage May 2019
2. The hardest thing Finding confidence Seeding positivity 1 2 3
3. Learning Applying Evolving • Agile • Change • Culture • Scale • Continuous Delivery • People • Hardware • Operations • Service Desk
4. 1 | The hardest thing: biased feedback
5. Types of Bias • Gender Bias • Beauty Bias • Affinity Bias • Horns Effect • Unconscious Bias 1 | The hardest thing: biased feedback
6. When gender bias accounts for just 5% of the difference in performance ratings, an organization that starts out with 58% of the entry level positions filled by women winds up with only 29% of the leadership positions filled by women. Kim Scott Thoughts on Gender and Radical Candor https://firstround.com/review/thoughts-on-g ender-and-radical-candor/ http://fortune.com/2014/08/26/performance-review-gender-bias/ 1 | The hardest thing: biased feedback
7. What makes biased feedback so hard • A “No Win” Situation • Style over substance • Indirect feedback • Things that are out of your control • THE FEAR, UNCERTAINTY, AND DOUBT 1 | The hardest thing: biased feedback
8. Fear, Uncertainty & Doubt • Is there something wrong with me? • Am I in the wrong role? company? industry? • How do I rise above the emotion? • How do I quiet the voices in my head? • How do I change the outcome? 1 | The hardest thing: biased feedback
9. 2 | Finding confidence
10. Curating Twitter and other social networks for positive reinforcement and support 2 | Finding confidence
11. Understanding Compassion 2 | Finding confidence
12. Participate in external events 2 | Finding confidence
13. Hiring (or finding) an ally thought partner. shared values. support and inspiration. perspective 2 | Finding confidence
14. 3 | Seeding Positivity
15. Building a diverse and inclusive team 3 | Seeding Positivity: Find your superpower
16. ✓ Culture Add ✓ Structured Interviews ✓ Simplified Growth Framework 3 | Seeding Positivity: Nurturing inclusivity & diversity ➢ Make diversity a priority ➢ Look at the source ➢ Be ready to answer tough questions
17. Don’t let perfect be the enemy of good enough Don’t reinvent the wheel Keep it Simple www.progression.fyi 3 | Seeding Positivity: Simplified Growth Framework
18. 3 | Seeding Positivity: Finding Diversity Link Team 5/2017: 8 full time employees 1 URM Smart Cities TODAY: 24 full time employees 12 Women / URM Of those, 5 are in leadership roles
19. • Celebrate goals • Celebrate hires • Celebrate positivity • Celebrate delivery • Celebrate success 3 | Seeding Positivity: Celebrate the wins
20. Suuuuuper mushy moment BUT I’m very grateful for our team’s diversity and culture…. they interviewed a few of us to ask about the hardships we’ve encountered as a woman in tech and it was cool to have nothing to say (I’ve had challenges in previous industries/roles but not here) -- Smart Cities Engineer
21. Takeaways As a leader, a manager or an ally • Find your confidence and courage • Seek to surface and minimize bias throughout your practices and processes • Provide positive support and encouragement
22. Leslie Borrell VP, Smart Cities leslie.borrell@intersection.com Thank You
23. 1. 2. 3. 4. Kim Scott, Radical Candor: Unjustly accused? Abrasive Anonymous… April Wensel, Compassionate Coding Chelsea Troy, Anger and Sadness in the Workplace & The Bullshit Rule for Tech Managers Progression: https://www.progression.fyi/ References The abrasiveness trap: High-achieving men and women are described differently in reviews 5. GynoStar: http://www.gynostar.com/ 6.