LINE TECHPULSE 2022 - Pandemic Pivot:Transformation from Ride- hailing to Vegetable Box and Food Delivery

Pandemic Pivot:Transformation from Ride- hailing to Vegetable Box and Food Delivery by Hayden Huang / LINE TAXI CTO @ LINE TECHPULSE 2022 https://techpulse.line.me/

Transcript

1. Pandemic Pivot：Transformation from Ride- hailing to Vegetable Box and Food Delivery  Hayden Huang / LINE TAXI CTO
3. › Redefine Transportation through Technology › Chatbot Service › Taxi Hailing through LINE LINE TAXI
7. Diversify Services 2017 Founded
8. Diversify Services 2018 LINE TAXI Kiosk 2017 Founded
9. Diversify Services 2018 LINE TAXI Kiosk 2019 LINE TAXI for Business 2017 Founded
10. Diversify Services 2020 Airport Shuttle 2018 LINE TAXI Kiosk 2020 Diversify Taxi 2019 LINE TAXI for Business 2017 Founded
11. Diversify Services 2021 Vegbox/Food Delivery 2020 Airport Shuttle 2018 LINE TAXI Kiosk 2020 Diversify Taxi 2019 LINE TAXI for Business 2017 Founded
12. Our Growth Service Area All Cities in Taiwan 200M+ Drivers 12000+ Registered Users
13. Title 80pt Subtitle
14. Rides during Pandemic
15. Life with Covid-19
16. Life with Covid-19 圖片出處：TVBS 新聞網
17. Life with Covid-19 圖片出處：東森新聞
18. Life with Covid-19 圖片出處：⺠視新聞
19. Scrum Release Schedule 5/9 Mother's Day Sprint Planning 5/15 Level 3 Epidemic Alert 5/16 Refine- ment Retro
20. Scrum Release Schedule 5/23 Wire- frame UI Design RC Release 5/29 Service Launch
21. › Taxi as a satellite warehouse › Ordering vegetables is as easy as getting a cab › Provide more job opportunities for drivers Vegbox Delivery
22. User Feedback
23. › Realtime location updates › Vegbox instead of Taxi on Map › Seamless Payment Vegbox Delivery
24. Drivers Location Service Drivers Relational Database Trip Route Service Location Service
25. Drivers Location Service Drivers Relational Database Cache Trip Route Service Dispatch Service Location Service
26. Drivers Location Service Data Pipeline Drivers Relational Database Cache Database Warehouse Trip Route Service Dispatch Service Analytics Service Location Service
27. Vegbox Taxi Request Pick-up Drop-off Drop-off Completed Dispatch Service
28. › Minimum viable product is not perfect › When all drivers are delivering packages, User will not be able to place an order anymore.
29. Drivers Request Drop-off Completed Queue FIFO
30. 北投 新店
31. Drivers Request Drop-off Completed Queue Nearest First Out
32. Vegbox Delivery On-Demand Pre-Order
33. Vegbox Delivery On-Demand Pre-Order Fruit Instant meal Meat Hit items Seafood
34. › Food Delivery with Taxi › with Butler service Fine Dining Delivery
36. Platform Service Completed Restaurant Order Management System End Users Web Service Butler Delivery App
37. End User Web Service Restaurants Details Menu Items Order
38. Shared Service Payment Service Invoice Service Ride Hailing Vegbox Delivery Fine Dining Delivery Order Service
39. Order Management System
40. › No-Code App › No more app review time › Quickly build app with data Butler Delivery App
41. No-Code App Orders No-Code App End User webhook
42. Chatbot Integration
43. Our Spirit Coding Clean code and always keep Extendability in mind. Agile Responding to change over following a plan. Fun Have fun and make an impact.
44. Post COVID Thoughts
45. Thank you