THUMB-BASED

Transcript

17. information architecture of service system Task Flow Analysis 3rd Vendors Airport Pre-Checkin (Passengers Type A) Collect data Manage resource Determine spatial configuration Inform realtime service Set-up service counters Provide Sevice Emergent Spacial Reconfiguration Checkin at Airport (Passengers Type B) Search for Information Sta Oline check-in Input-data Receive feedback Aboard railway carriage Arrive at corridor Check in Wait for boarding Aboard