THUMB-BASED

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17. information architecture of service system
    Task Flow Analysis
    3rd Vendors
    Airport
    Pre-Checkin
    (Passengers Type A)
    Collect data
    Manage resource
    Determine spatial
    configuration
    Inform realtime
    service
    Set-up service
    counters
    Provide Sevice
    Emergent Spacial
    Reconfiguration
    Checkin at Airport
    (Passengers Type B)
    Search for
    Information
    Sta
    Oline check-in
    Input-data
    Receive feedback
    Aboard railway carriage
    Arrive at corridor
    Check in
    Wait for boarding
    Aboard
    

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