Getting The Story Right To The Team

Great functional stories start with a correctly framed business problem. Learn how getting the "bigger context story" right to the team will trigger the questions and ideas that lead to valuable, functional stories.

Presented at Agile Testing Days USA 2019.

Transcript

1. Getting The Story Right To The Team Mary Fernquist-Anderson Consulting Lean Agile Coach Agile Testing Days USA 2019 June 26, 2019 1 @GrrlPirate
2. @GrrlPirate Design @p @GrrlPirate 2 Design me a vase for flowers
3. @GrrlPirate More To The Story @p @GrrlPirate 3 We want to see lots of flowers in our home
4. @GrrlPirate A Story @p @GrrlPirate 4 Starting with the bigger story will lead to better discovery
5. @GrrlPirate A Bad Start We started in the middle of the story @p @GrrlPirate 5
6. @GrrlPirate A Vase Conversation @p @GrrlPirate 6 How many colors on the pie chart? How do we sort the drop downs?
7. @GrrlPirate Vase Implementation Stories @p @GrrlPirate 7
8. @GrrlPirate From The Start @p @GrrlPirate 8 NYC: The Part 1 & 2 plays are sold together The West End production of Harry Potter and the Cursed Child is a smash hit, critically and commercially. It won nine Olivier Awards, an all-time record for a West-End production
9. @GrrlPirate A Project Story @p @GrrlPirate 9 NYC: The Part 1 & 2 plays are sold together
10. @GrrlPirate Start With The Bookends Part 1 & 2 plays are sold together @p @GrrlPirate 10
11. @GrrlPirate @p @GrrlPirate 11 A Team In Action Problem solving not just implementing
12. @GrrlPirate Storyteller Magic @p @GrrlPirate 12 Show the problem Customer service recordings UX Research & videos Client interviews
13. @GrrlPirate MISSION We believe that by allowing Harry Potter part 1 & 2 plays to be purchased together Will result in Harry Potter fans being able to buy tickets without the worry of not getting the right part 2 when buying part 1. We will know we have succeeded when fans can find and purchase the correct parts 1&2 Harry Potter play with the same seats and pay for them in a single transaction flow. @p @GrrlPirate 13 Our Story
14. @GrrlPirate We Know The Story Can’t buy 2 plays at once with the same seats. Improvement ❏ User Journey ❏ Architecture ❏ Possible Slices ❏ Story Map Story ✓ Obstacle ✓ Success ✓ Pain Point ✓ Mission @p @GrrlPirate 14
15. Story Mapping 15 Slices Stories Time Steps
16. @GrrlPirate Walk The Steps @p @GrrlPirate 16 Find events Choose Seats Pay Done
17. @GrrlPirate User Journey @p @GrrlPirate 17 Story Map Pass One - The Flows
18. @GrrlPirate As You Walk @p @GrrlPirate 18 Capture Data • Open questions • Spikes • Anything important
19. Our Wall 19
20. @GrrlPirate Architecture @p @GrrlPirate 20 Storyteller Magic Walk through the flows “Pass the Marker” to draw architecture
21. Slices And Story Map 21 Slice #1 Single day No calendar Auto pick part 2 Adult Adjacent Slice #2 2 Plays 2 days Separated Seats
22. @GrrlPirate Storyteller Magic @p @GrrlPirate 22 Improvement ✓ User Journey ✓ Architecture ✓ Possible Slices ✓ Story Map Story ✓ Obstacle ✓ Success ✓ Pain Point ✓ Mission
23. @GrrlPirate Fix The Vase @p @GrrlPirate 23 Harry Potter Touring Co ❏ Story ❏ Obstacle ❏ Success ❏ Pain Point ❏ Mission ❏ Improvement ❏ User Journey ❏ Architecture ❏ Slices ❏ Story Map
24. Getting The Story Right To The Team 24 @GrrlPirate
25. @GrrlPirate Practice @p @GrrlPirate 25 We have to go to multiple screens to update our profile info. We want one place to do updates Slice 1 Sales Force for U.S clients with admin rights