Building an Inclusive Multicultural environment at Merpay: Past, Present and Future

Merpay Tech Fest 2022は3日間のオンライン技術カンファレンスです。
IT企業で働くソフトウェアエンジニアおよびメルペイの技術スタックに興味がある方々を対象に2022年8月23日（火）から8月25日（木）までの3日間、開催します。 Merpay Tech Festは事業との関わりから技術への興味を深め、プロダクトやサービスを支えるエンジニアリングを知れるお祭りです。 セッションでは事業を支える組織・技術・課題などへの試行錯誤やアプローチを紹介予定です。お楽しみに！

■イベント関連情報
- 公式ウェブサイト：https://events.merpay.com/techfest-2022/
- 申し込みページ：https://mercari.connpass.com/event/249428/
- Twitterハッシュタグ： #MerpayTechFest
■リンク集
- メルカリ・メルペイイベント一覧：https://mercari.connpass.com/
- メルカリキャリアサイト：https://careers.mercari.com/
- メルカリエンジニアリングブログ：https://engineering.mercari.com/blog/
- メルカリエンジニア向けTwitterアカウント：https://twitter.com/mercaridevjp
- 株式会社メルペイ：https://jp.merpay.com/

Transcript

1. Building an Inclusive Multicultural environment at Merpay: Past, Present and Future Tim Tosi & Robert Jerovsek
2. Robert Jerovšek Merpay Engineering - MoM Slovenia ➔ Spain ➔ South Korea ➔ Japan! • Startup CTO, video streaming, food delivery, fintech! Joined Merpay in July of 2018 • Backend Engineer and Tech Lead in Bank team • Engineering Manager (EM) from July of 2020 ◦ Cash I/O, KYC, IDP teams • Now Manager of Managers (MoM)
3. Tim Tosi Merpay Engineering - EM France ➔ UK ➔ Japan! • AdTech, Mobility startup and FinTech Joined Merpay in January of 2020 • Backend Engineer and Tech Lead in KYC team • Engineering Manager (EM) from March of 2021 ◦ KYC Team, Balance Team, CSTool Team
4. About questions We welcome your questions! Post to our YouTube chat or use the Twitter hashtag #MerpayTechFest
5. Building an Inclusive Multicultural environment at Merpay: Past, Present and Future
6. Past 01 2018 July 02 2020 July 03 2021 April
7. Past • 2018 July - Joined Merpay 🎉 • 2019 February - Merpay launch ◦ All for One! • 2019 October - 5 million Merpay users
8. Past • Japanese & English speakers ◦ How to collaborate, communicate well? ◦ D&I Team’s Unconscious Bias Training • GOT - Global Operations Team ◦ 1on1s, meetings, specs, … • LET - Language Education Team ◦ chat lunch, language program, …
9. Past • 2020 July - Became EM • Collaboration with Mercari ◦ 2020 December ◦ English Communication Guidelines
10. Past • 2021 April - Tim became EM ◦ First non-Japanese speaking EM at Merpay! • English-Inclusiveness Evaluation System
11. Federating a multicultural engineering organization around the same language
12. Present 01 Use of English? Differences with recent cases in Japan 02 Inclusive Teams Initiative
13. We don’t intend to drop the use of Japanese
14. Inclusiveness Evolution 01 / 2021 Status 06 / 2021 Status 01 / 2022 Status 06 / 2022 Status 0 Team 5 Teams 10 Teams 14 Teams
15. Future 01 Inclusive Teams Initiative: Next Steps 02 Center of Excellence in India
16. Rolling-out in Product Side Engineering Division Focus Top-Down Participation Bottom-Up Approach Now Now Next Next Future
17. Future • Center of Excellence in India • Living and working outside Japan ◦ Timezone, culture, language, … ◦ Experiencing the product • Go Bold and beyond!
18. Towards a Global Tech Company!
20. Building an Inclusive Multicultural environment at Merpay: Past, Present and Future Post to our YouTube chat or use the Twitter hashtag #MerpayTechFest