The Stress of Long Personal Emails

In this presentation, I present a design point of view, three interview quotes, and hone in on Megan's stress in responding to long personal emails through a behavior sequence.

Transcript

1. “Bullets, people. Not prose.” POV: A Stanford graduate student needs to craft a timely and worthy response to a long personal email because putting it off causes a “slight mental anxiety that doesn't go away.”
2. 1. Megan - a Stanford graduate student: “Bullets people. Not prose.” (re: long personal emails) 2. Agustin - a recent college grad at his first job: “Feeling like you have to respond right away in the right manner, especially if a friend back home writes a long email to you - you can't just write back something stupid.” 3. Enrique - a fast paced entrepreneur: “You could end up spending 3-4 emails just to lock in a date or time and that's a lot of brain cycles.” Email victims interviewed
3. Part 1
4. Part 2