Berlin 2013 - Session - Oliver Hankeln

Transcript

1. Graph everything! Oliver Hankeln / gutefrage.net Samstag, 21. September 13
2. Who am I? Senior Engineer - Data and Infrastructure at gutefrage.net GmbH Was doing software development before DevOps advocate Samstag, 21. September 13
3. Who is Gutefrage.net? Germany‘s biggest Q&A platform #1 German site (mobile) about 5M Unique Users #3 German site (desktop) about 17M Unique Users > 4 Mio PI/day Part of the Holtzbrinck group Running several platforms (Gutefrage.net, Helpster.de, Cosmiq, Comprano, ...) Samstag, 21. September 13
4. Flight AB6188 Samstag, 21. September 13
5. What you will get How do we store our metrics? Our experiences with that setup Why the hell are we doing that? Some thoughts on metrics Samstag, 21. September 13
6. How we store our metrics Samstag, 21. September 13
7. Our requirements Creating new metrics has to be simple no compaction (bye bye RRDTool) System has to scale Samstag, 21. September 13
8. openTSDB Written at StumbleUpon but OpenSource Uses HBase as a storage Distributed system (multiple TSDs) Samstag, 21. September 13
9. The ecosystem App feeds metrics in via RabbitMQ We base Icinga checks on the metrics We evaluate etsy Skyline for anomaly detection We deploy sensors via chef Samstag, 21. September 13
10. Our experiences Samstag, 21. September 13
11. What works well We store about 200M data points in several thousand time series with no issues tcollector is decoupling measurement from storage Creating new metrics is really easy Samstag, 21. September 13
12. Challenges The UI is seriously lacking no annotation support out of the box Only 1s time resolution (and only 1 value/s/ time series) Samstag, 21. September 13
13. salvation is coming OpenTSDB 2 is around the corner millisecond precision annotations and meta data decent API Samstag, 21. September 13
14. Why the hell are we doing this? Samstag, 21. September 13
15. Communication Replace gut feeling with real data Helps to avoid the blame game Brains prefer graphs to numbers Samstag, 21. September 13
16. Getting insights We move towards Continuous Deployment Complex systems show emergent behaviour Graphs are the correct flight level Samstag, 21. September 13
17. Lean Startup Build - Measure - Learn cycle You have to define measureable goals No. It‘s measure not guessing Samstag, 21. September 13
18. Perspectives Operations (Server load, traffic, disk space,...) Developers (DB Queries/PageView, JS errors,...) Product Owners (Content creation, Content Quality, ...) ... Samstag, 21. September 13
19. Some random thoughts Samstag, 21. September 13
20. Public display Helps that everyone feels involved n+1 eyes see more than n eyes Needs a culture of trust Samstag, 21. September 13
21. Alerting Fixed values for alerts are not good enough Drawing Attention vs. Alerting False positives are bugs Don‘t call the on-call-guy for nothing Samstag, 21. September 13
22. Metrics != boring You can (and should) get creative with what you measure. Have some brainstorming sessions Insights may come from surprising places Samstag, 21. September 13
23. Track team happiness There is no fixed scale It forces you to communicate If you listen you can find problems in the team Samstag, 21. September 13
24. Track ops confidence create a platform where you can buy or sell your on-call shifts. The price for a shift tells you how confident the team is. This has not been tested - yet. Samstag, 21. September 13
25. Track recruiting efforts Helps to get a feeling about the job market Reminds everyone to keep looking for new colleagues BTW: we are hiring ;-) Samstag, 21. September 13
26. Questions? Please contact me: oliver.hankeln@gutefrage.net @mydalon I‘ll upload the slides and tweet about it Samstag, 21. September 13
27. one more thing Samstag, 21. September 13
28. Please give feedback! oliver.hankeln@gutefrage.net @mydalon Samstag, 21. September 13
29. Image Sources: Plane: Felix Gottwald - www.felixgottwald.net (Creative Commons Attribution Share Alike 3.0German) Talking men: Deutsche Fotothek - Peter, Richard sen. Money: Wikimedia contributor Avij Other images: Oliver Hankeln This presentation is licenced under Creative Commons Attribution Share Alike 3.0 Samstag, 21. September 13