Standards and Open Source Cities

Standards and Open Source Cities: Collaboration driven by shared platforms

A talk I gave at Open Knowledge Festival Helsinki in 2012
http://okfestival.org

Transcript

1. Philip Ashlock | CivicAgency.org | OKfest September 2012
   Standards and Open Source Cities:
   Collaboration driven by shared platforms
   

   View Slide

2. View Slide

3. OpenPlans builds open source civic infrastructure.
   We collaborate with the public sector to create technology
   for a more efficient, responsive, and inclusive government.
   OpenPlans.org
   

   View Slide

4. NYC Real-Time Bus Information
   

   View Slide

5. View Slide

6. View Slide

7. View Slide

8. View Slide

9. View Slide

10. View Slide

11. View Slide

12. Facilitates collaboration to improve government by
    sharing technology, building open platforms, and
    spreading knowledge.
    

    View Slide

13. View Slide

14. View Slide

15. Find opportunities for collaboration,
    match needs and tools
    Research & communicate best practices.
    Support & foster standards.
    Apply the extra effort to spark &
    sustain collaboration
    Build the legal and policy framework
    to institutionalize collaboration
    

    View Slide

16. Cities
    Support
    Organizations
    Technologies Information
    Resources
    

    View Slide

17. Cities
    Support
    Organizations
    Technologies Information
    Resources
    Communities & Ecosystems
    

    View Slide

18. Cities
    Support
    Organizations
    Technologies Information
    Resources
    Sustainable!
    

    View Slide

19. Sharing Technology
    

    View Slide

20. Disrupt procurement with an open marketplace
    Needs
    Tools Support
    

    View Slide

21. Precedents
    

    View Slide

22. hp://commons.codeforamerica.org
    COMMONS
    

    View Slide

23. View Slide

24. View Slide

25. View Slide

26. View Slide

27. View Slide

28. Motivation to release
    vs
    Motivation to re-use
    

    View Slide

29. ?
    

    View Slide

30. View Slide

31. View Slide

32. View Slide

33. An open communication standard for
    public services & local government
    Open311
    

    View Slide

34. View Slide

35. View Slide

36. View Slide

37. View Slide

38. View Slide

39. View Slide

40. View Slide

41. View Slide

42. View Slide

43. View Slide

44. View Slide

45. View Slide

46. View Slide

47. View Slide

48. • Governments can’t easily manage or control all these
    different apps and communication channels.
    • People don’t always have clear expectations set for
    whether government can respond or act.
    • Many apps aren’t actually connected to the official
    government CRMs.
    • Most apps aren’t compatible with one another and
    everyone has a different app.
    Problems with proliferation
    

    View Slide

49. API
    PC / Web
    SaaS
    Cloud Integration
    CRM
    SMS
    Tablet
    Mobile
    Web
    Smart Phone
    Voice
    IVR
    

    View Slide

50. • Governments can control which apps connect and how
    they are used.
    • Governments can provide automated responses and show
    SLA’s where appropriate.
    • Many different apps and communication channels can
    simultaneously connect to the official CRM.
    • With many apps and services working interoperably using
    the same API, people and government have more choice.
    Benefits of a web API
    

    View Slide

51. Boston NYC Portland Pisburgh
    Reinventing the Wheel
    Should everyone have a custom app? Or just different branding?
    

    View Slide

52. Distributed innovation
    API
    API
    API
    

    View Slide

53. Interoperability
    Consistency
    Ubiquity
    Efficiency
    Shareability
    Benefits of an open standard
    

    View Slide

54. How Open311 was born
    

    View Slide

55. View Slide

56. View Slide

57. DevCamp
    New York City October 24, 2009
    

    View Slide

58. View Slide

59. View Slide

60. Open311
    GeoReport v2
    Established March 2011
    

    View Slide

61. Edmonton
    Vancouver
    Portland
    San Francisco New York City
    Washington D.C.
    Toronto
    Chicago
    Boston
    Baltimore
    Miami
    Philadelphia
    Seattle
    Bloomington
    New Orleans
    Tuscon
    New Haven
    Grand Rapids
    See http://wiki.open311.org/GeoReport_v2/Servers
    St Louis
    Houston
    

    View Slide

62. Barnet
    Southampton
    Cebu
    Helsinki
    See Map of
    North America
    Open311 Worldwide
    Dominican
    Republic
    Darwin
    

    View Slide

63. ~ 35 city endpoints
    ~ 10 vendor supported products
    ~ 5 open source servers
    ~ 7 open source clients
    ~ 6 client libraries
    For details see:
    http://wiki.open311.org/GeoReport_v2/Servers
    http://wiki.open311.org/GeoReport_v2/Support
    http://wiki.open311.org/GeoReport_v2/Resources
    Open311 GeoReport v2 Stats
    

    View Slide

64. View Slide

65. View Slide

66. View Slide

67. Open311 Dashboard
    

    View Slide

68. Open311 on Joget
    

    View Slide

69. Open311 on Mark a Spot
    

    View Slide

70. Open311 on FixMyStreet
    

    View Slide

71. Open311 Server from Miami-Dade County
    

    View Slide

72. View Slide

73. View Slide

74. View Slide

75. View Slide

76. View Slide

77. Distributed innovation
    API
    API
    API
    Standards establish
    platforms of collaboration
    

    View Slide

78. GeoReport v2 Service Requests
    Inquiry v0.1 FAQ Knowledgebase
    Open311 Specifications
    ✓
    ✓
    ✓ Ideation: Answers/suggestions
    

    View Slide

79. Issue Report: Request / Report
    Inquiry: Ask / Search
    wiki.civiccommons.org/Collaboration_Platforms
    Patterns of Interaction
    ✓
    ✓
    ✓ Ideation: Answer / Suggest
    

    View Slide

80. View Slide

81. View Slide

82. Not just informal questions, but also
    formal requests for information:
    “Open FOI”
    

    View Slide

83. View Slide

84. View Slide

85. What if anyone could answer?
    

    View Slide

86. View Slide

87. Suggest Ideas
    

    View Slide

88. View Slide

89. View Slide

90. Integration with
    Urban Planning
    &
    Participatory Budgeting
    

    View Slide

91. View Slide

92. View Slide

93. View Slide

94. View Slide

95. Unify these interactions?
    

    View Slide

96. View Slide

97. View Slide

98. ?
    

    View Slide

99. Civic Engagement
    - as -
    Citizens of
    Open Source Communities
    

    View Slide

100. “Crowdsourced Government”
     “Open Source Data”
     Mixed Metaphors
     “Participatory Democracy”
     

     View Slide

101. t
     Web Republic
     Public
     Parsable Free Citizen
     Open Data
     Process
     Platform Democracy
     Open Interface
     Decentralized
     Distributed Open Standards Constitution
     Open
     The Architecture of Participation
     http://bit.ly/openocracy
     

     View Slide

102. Web Republic
     Public
     Parsable Free Citizen
     Open Data
     Process
     Platform Democracy
     Open Interface
     Decentralized
     Distributed Open Standards Constitution
     Open
     Open Code
     Open Development
     Open Licenses
     Apps
     &
     

     View Slide

103. View Slide

104. View Slide

105. View Slide

106. View Slide

107. GeoWeb DNS / LoST
     http://api.democracymap.org
     

     View Slide

108. www.citysdk.eu
     pdxcitysync.org
     

     View Slide

109. View Slide

110. View Slide

111. View Slide

112. View Slide

113. View Slide

114. View Slide

115. @projectmygov bit.ly/mygovblog
     

     View Slide

116. Questions
     

     View Slide

117. Civic Agency
     phil@civicagency.org / @civicagency
     Philip Ashlock / @philipashlock
     

     View Slide