Standards and Open Source Cities

Standards and Open Source Cities: Collaboration driven by shared platforms

A talk I gave at Open Knowledge Festival Helsinki in 2012
http://okfestival.org

1. Philip Ashlock | CivicAgency.org | OKfest September 2012 Standards and Open Source Cities: Collaboration driven by shared platforms
3. OpenPlans builds open source civic infrastructure. We collaborate with the public sector to create technology for a more efficient, responsive, and inclusive government. OpenPlans.org
4. NYC Real-Time Bus Information
12. Facilitates collaboration to improve government by sharing technology, building open platforms, and spreading knowledge.
15. Find opportunities for collaboration, match needs and tools Research & communicate best practices. Support & foster standards. Apply the extra effort to spark & sustain collaboration Build the legal and policy framework to institutionalize collaboration
16. Cities Support Organizations Technologies Information Resources
17. Cities Support Organizations Technologies Information Resources Communities & Ecosystems
18. Cities Support Organizations Technologies Information Resources Sustainable!
19. Sharing Technology
20. Disrupt procurement with an open marketplace Needs Tools Support
21. Precedents
22. hp://commons.codeforamerica.org COMMONS
28. Motivation to release vs Motivation to re-use
29. ?
33. An open communication standard for public services & local government Open311
48. • Governments can’t easily manage or control all these different apps and communication channels. • People don’t always have clear expectations set for whether government can respond or act. • Many apps aren’t actually connected to the official government CRMs. • Most apps aren’t compatible with one another and everyone has a different app. Problems with proliferation
49. API PC / Web SaaS Cloud Integration CRM SMS Tablet Mobile Web Smart Phone Voice IVR
50. • Governments can control which apps connect and how they are used. • Governments can provide automated responses and show SLA’s where appropriate. • Many different apps and communication channels can simultaneously connect to the official CRM. • With many apps and services working interoperably using the same API, people and government have more choice. Benefits of a web API
51. Boston NYC Portland Pisburgh Reinventing the Wheel Should everyone have a custom app? Or just different branding?
52. Distributed innovation API API API
53. Interoperability Consistency Ubiquity Efficiency Shareability Benefits of an open standard
54. How Open311 was born
57. DevCamp New York City October 24, 2009
60. Open311 GeoReport v2 Established March 2011
61. Edmonton Vancouver Portland San Francisco New York City Washington D.C. Toronto Chicago Boston Baltimore Miami Philadelphia Seattle Bloomington New Orleans Tuscon New Haven Grand Rapids See http://wiki.open311.org/GeoReport_v2/Servers St Louis Houston
62. Barnet Southampton Cebu Helsinki See Map of North America Open311 Worldwide Dominican Republic Darwin
63. ~ 35 city endpoints ~ 10 vendor supported products ~ 5 open source servers ~ 7 open source clients ~ 6 client libraries For details see: http://wiki.open311.org/GeoReport_v2/Servers http://wiki.open311.org/GeoReport_v2/Support http://wiki.open311.org/GeoReport_v2/Resources Open311 GeoReport v2 Stats
67. Open311 Dashboard
68. Open311 on Joget
69. Open311 on Mark a Spot
70. Open311 on FixMyStreet
71. Open311 Server from Miami-Dade County
77. Distributed innovation API API API Standards establish platforms of collaboration
78. GeoReport v2 Service Requests Inquiry v0.1 FAQ Knowledgebase Open311 Specifications ✓ ✓ ✓ Ideation: Answers/suggestions
79. Issue Report: Request / Report Inquiry: Ask / Search wiki.civiccommons.org/Collaboration_Platforms Patterns of Interaction ✓ ✓ ✓ Ideation: Answer / Suggest
82. Not just informal questions, but also formal requests for information: “Open FOI”
85. What if anyone could answer?
87. Suggest Ideas
90. Integration with Urban Planning & Participatory Budgeting
95. Unify these interactions?
98. ?
99. Civic Engagement - as - Citizens of Open Source Communities
100. “Crowdsourced Government” “Open Source Data” Mixed Metaphors “Participatory Democracy”
101. t Web Republic Public Parsable Free Citizen Open Data Process Platform Democracy Open Interface Decentralized Distributed Open Standards Constitution Open The Architecture of Participation http://bit.ly/openocracy
102. Web Republic Public Parsable Free Citizen Open Data Process Platform Democracy Open Interface Decentralized Distributed Open Standards Constitution Open Open Code Open Development Open Licenses Apps &
107. GeoWeb DNS / LoST http://api.democracymap.org
108. www.citysdk.eu pdxcitysync.org
115. @projectmygov bit.ly/mygovblog
116. Questions
117. Civic Agency phil@civicagency.org / @civicagency Philip Ashlock / @philipashlock