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Standards and Open Source Cities

Philip Ashlock
September 19, 2012

Standards and Open Source Cities

Standards and Open Source Cities: Collaboration driven by shared platforms

A talk I gave at Open Knowledge Festival Helsinki in 2012
http://okfestival.org

Philip Ashlock

September 19, 2012
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  1. Philip Ashlock | CivicAgency.org | OKfest September 2012 Standards and

    Open Source Cities: Collaboration driven by shared platforms
  2. OpenPlans builds open source civic infrastructure. We collaborate with the

    public sector to create technology for a more efficient, responsive, and inclusive government. OpenPlans.org
  3. Find opportunities for collaboration, match needs and tools Research &

    communicate best practices. Support & foster standards. Apply the extra effort to spark & sustain collaboration Build the legal and policy framework to institutionalize collaboration
  4. ?

  5. • Governments can’t easily manage or control all these different

    apps and communication channels. • People don’t always have clear expectations set for whether government can respond or act. • Many apps aren’t actually connected to the official government CRMs. • Most apps aren’t compatible with one another and everyone has a different app. Problems with proliferation
  6. API PC / Web SaaS Cloud Integration CRM SMS Tablet

    Mobile Web Smart Phone Voice IVR
  7. • Governments can control which apps connect and how they

    are used. • Governments can provide automated responses and show SLA’s where appropriate. • Many different apps and communication channels can simultaneously connect to the official CRM. • With many apps and services working interoperably using the same API, people and government have more choice. Benefits of a web API
  8. Edmonton Vancouver Portland San Francisco New York City Washington D.C.

    Toronto Chicago Boston Baltimore Miami Philadelphia Seattle Bloomington New Orleans Tuscon New Haven Grand Rapids See http://wiki.open311.org/GeoReport_v2/Servers St Louis Houston
  9. ~ 35 city endpoints ~ 10 vendor supported products ~

    5 open source servers ~ 7 open source clients ~ 6 client libraries For details see: http://wiki.open311.org/GeoReport_v2/Servers http://wiki.open311.org/GeoReport_v2/Support http://wiki.open311.org/GeoReport_v2/Resources Open311 GeoReport v2 Stats
  10. ?

  11. t Web Republic Public Parsable Free Citizen Open Data Process

    Platform Democracy Open Interface Decentralized Distributed Open Standards Constitution Open The Architecture of Participation http://bit.ly/openocracy
  12. Web Republic Public Parsable Free Citizen Open Data Process Platform

    Democracy Open Interface Decentralized Distributed Open Standards Constitution Open Open Code Open Development Open Licenses Apps &