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How to (remotely) win friends and influence people
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ridget
November 19, 2023
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How to (remotely) win friends and influence people
ridget
November 19, 2023
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Transcript
#DDDAdelaide / @DDDAdelaide
GOLD SPONSORS SA SPONSORS WITH SUPPORT FROM
Tom Ridge Staff Engineer Culture Amp Father D&D Nerd tom-j-ridge
tomridge
Once upon a time
None
None
You’re just not visible enough
I want you to be successful
How to (remotely) win friends and influence people
Once upon a time
80% feel less connected
Your productivity & your network are linked
We can’t build amazing sh*t without other people
Building Relationships
None
None
None
Favours & Feedback
Get to know people as humans, first.
“Act as though people are interesting and you will eventually
find them so” Sarah Mei
We’re building safety and trust
And we get all the other benefits for free
Make the most of in-person time
Don’t forget to keep checking in on folks
So now what?
Once upon a time
50% found it hard to get status updates
None
None
Making your work visible
None
Let’s tighten that feedback loop to more than once every
24hrs
I intend to… I need help with… FYI…
It creates learning opportunities
It keeps your manager off your back
It invites collaboration
Your audience is wider than you think
Your manager still doesn’t see everything
Project your presence asynchronously
Once upon a time
40% Engaged in non sales selling
None
To Sell is Human - Daniel Pink “Really good salespeople
are no different to engineers…Really good salespeople want to solve problems and serve customers”
Influencing change
We are all about continuous improvement
You better than anyone know what change is needed
The good news
People are more likely to want to help you when
they like you
How can we influence bigger changes?
Actually, start small instead
Be curious about the problem
Frame the ask
Taking people along on a journey
Start with why
And if you do get a no
Identify areas for improvement
Once upon a time
You’re not in control
None
Robyn L. Garrett - Happy at Work “The best leader
isn’t always the person with the best ideas. It’s the person that helps a group arrive at great ideas and gives them the tools they need to bring those ideas to life.”
Lead
Building Relationships
Build trust and safety
Make social connection a priority
None
Feedback loops
Build empathy
Your peers are your support network
Making the work visible
Systems for inviting collaboration
Foster intent-based leadership
Leaders need to ensure they’re providing clear signal
Making the teams’ work visible
Influencing Change
Empower the team
Empower & Support Individuals
Start with why
Leading is different™
Focus on outcomes not output
Being intentional makes the difference
How to (remotely) win friends and influence people
How to (remotely) make friends, and influence people