IBM Interconnect DevOps Keynote - Gareth Wharton Hiscox case study

A presentation I gave at IBM Interconnect 2015 as part of the DevOps and Continuos Engineering Keynote about Hiscox's journey to DevOps - the video is here : https://www.youtube.com/watch?v=ailWiSETzFk

Transcript

1. Gareth Wharton CTO Hiscox
2. • International specialist insurer • $3B Turnover • 2,000 employees • 28 Offices, 13 countries • FTSE 250 Listed Who We Are Insure some cool stuff like inter-planetary probes & observation satellites Pioneered online direct selling of business insurance in the USA
3. Hiscox IT Strategy • Be nimble in responding to market opportunities • Flexible technology at the heart of the business Why DevOps?
4. Think like a start-up Speed, quality, cost Why DevOps – da Vinci Big Rules One team, common objective Business = IT Keep it simple Simplicity over perfection
5. Hiscox Yesterday
6. What Did We Do – Convince the CIO Stephane Flaquet Hiscox CIO
7. Day 2 Team
8. 793 Releases July to October 2014 529 108 60 58 38 0 100 200 300 400 500 600 Releases per Environment
9. Automation Benefits Staff needed Time per release Cost per release Manual Release 8 3 hours £1,650 Automated Release 2 20 minutes £45 Reduction 75% 89% 97% In the go-live week, we: • Executed 47 releases • Saved £75,000 on release costs • Accomplished what was impossible physically without growing team size
10. Benefits Beyond Speed • Training the team is easier • Faster on-boarding • Change automation tells you what was changed, by whom, and when • Audit is simpler
11. Was It Worth It? Project Sponsor My Boss
13. Release anywhere.
14. • Transform people, process and technology – if you can’t change all three, you limit success • It’s hard, but it’s worth it – measure everything to prove success • It will tip; but it can take time, try to show small incremental wins to show the value Takeaways Jon Fletcher, Hiscox How Hiscox Adopted a DevOps Way of Working Tuesday (today), 5:30 - 6:30 pm Mandalay Bay, Islander Ballroom A Hear the full story @ InterConnect