Ai powered knowledge repository chatbot for it services

ThirdEye Data built an AI chatbot to let IT
teams access organizational knowledge via
natural language.
Customer:
Global IT firm with scattered internal docs
across sales and project teams

Transcript

1. AI-POWERED KNOWLEDGE REPOSITORY CHATBOT FOR IT SERVICES COMPANY
2. OVERVIEW Creating a better IT solutions Solution: ThirdEye Data built an AI chatbot to let IT teams access organizational knowledge via natural language. Customer: Global IT firm with scattered internal docs across sales and project teams.
3. PROBLEM STATEMENT Scattered internal docs made it hard for IT teams to find info quickly and efficiently.
4. AI CHATBOT INTERFACE: NATURAL LANGUAGE QUERYING FOR CONTEXT- AWARE RESPONSES. CENTRALIZED REPOSITORY: UNIFIED ACCESS TO SALES, PROJECT, AND TECHNICAL DOCUMENTS. AUTO METADATA TAGGING: CONTENT-BASED CLASSIFICATION FOR BETTER RETRIEVAL. BULK SEARCH & RELEVANCE RANKING: INTELLIGENT DOCUMENT FILTERING AND SCORING. SCALABLE AZURE ARCHITECTURE: BUILT USING AZURE OPENAI, BLOB STORAGE, COGNITIVE SEARCH, AND FUNCTIONS.
5. VALUE CREATED 50%+ REDUCTION IN SEARCH TIME IMPROVED PROPOSAL QUALITY THROUGH KNOWLEDGE REUSE AUTOMATED DOCUMENT INDEXING AND TAGGING SCALABLE AND SECURE AI ARCHI -TECTURE FOR FUTURE EXPANSION STREAMLINED COLLABORATION ACROSS TEAMS
6. THANKYOU SCAN HERE TO SEE DEMO ON YOUR DATAS