Jax Wechsler - Trauma-Informed Design Research - Transcript

Trauma is common within society at large and is particularly prevalent amongst vulnerable populations, First Nations peoples and people with Lived Experience of mental health issues. Trauma informed practice is a strengths-based framework that supports responsiveness to the impact of trauma, enabling physical, psychological, and emotional safety for both providers and survivors. In this presentation Jax will discuss the five guiding principles of trauma informed practice; safety, choice, collaboration, trustworthiness and empowerment and consider how they may apply within design research contexts

Transcript

1. N e ha hi i a edi ed a c i f a li e e e a d he ef e ma c ai e . Thi a c i i he j i e f Ca i LIVE a d he a h i ed a e ible f a me a d ma be c ied ed b a he a i h a h i a i . www captionslive com au | captionslive outlook com | UX A a a D R a c Da 2 T da , 18 Ma c 2021 Ca i ned b : Hila Cadd
2. N e ha hi i a edi ed a c i f a li e e e a d he ef e ma c ai e . Thi a c i i he j i e f Ca i LIVE a d he a h i ed a e ible f a me a d ma be c ied ed b a he a i h a h i a i . Page 45 ha e hem ca i ning alk and e en f a hile and e' e i e im e ed i h hei abili kee i h ha a e a ime i e echnical ic . S j an ed make men i n f hem. The eall d a nde f l j b. N , ne alk hi m ning c me f m Ja . Ja i a inci al de igne and ill be ha ing i h h gh , c e, a m del n engaging i h e le h ha e li ed e e ience i h men al ill heal h and h g ab c nd c ing de ign e ea ch i h ha a dience. Ja , hell . JAX WECHSLER: Hi. STEVE BATY: Welc me. Thank . JAX WECHSLER: Thank . I'm j g ing m c een n. S j be a ec nd. STEVE BATY: The e i i . When a e ead . JAX WECHSLER: Thank . STEVE BATY: Hang n, Ja , I am eeing eake ie a he han he e en a i n. JAX WECHSLER: Oka . Thi i ha I a h ing ld n ha en. Bea i h me f a m men . STEVE BATY: Tha ' ka .
3. N e ha hi i a edi ed a c i f a li e e e a d he ef e ma c ai e . Thi a c i i he j i e f Ca i LIVE a d he a h i ed a e ible f a me a d ma be c ied ed b a he a i h a h i a i . Page 46 JAX WECHSLER: E c e me. Thank . T again. Fe m ni . STEVE BATY: Ye . JAX WECHSLER: Le ' hi . I hink hi migh k. Bea i h me. H ab n ? STEVE BATY: N . Slide ie . P e en e ie . JAX WECHSLER: S ab hi . I ked bef e hen I e ed i n Z m b i i n' king. I'll and hi . Wha ' g ing n he e? T hi . H ab n ? STEVE BATY: Pe fec . JAX WECHSLER: Ya , hank . STEVE BATY: A alk al d g e . O e . JAX WECHSLER: Bef e I begin I'd fi like ackn ledge he Gadigal Pe le and f he E a Na i n and a m e ec hei elde , a e en and eme ging. And al a m e ec he elde n he land he e e a e l ca ed da . I e end m e ec an he Fi Na i n e le i h da . S e eign ha ne e been ceded. I al a and al a ill be Ab iginal land. Hell e e ne, m name' Ja Wech le , I'm i e e ci ed be he e. I' e enj ed all he alk fa . I'm a ac i i ne , a me h d l gi and a change make . I' e been king i h de igne f m e han 15 ea . I n c mm ni ie f ac ice, b h aimed a ing e le
4. N e ha hi i a edi ed a c i f a li e e e a d he ef e ma c ai e . Thi a c i i he j i e f Ca i LIVE a d he a h i ed a e ible f a me a d ma be c ied ed b a he a i h a h i a i . Page 47 d cial de ign and cial change k. I al c n l inde enden l h gh he S ick De ign S di . I enc age ha e a l k, e ha e e 50 ide ab ac i i ne alking ab de ign f cial change. S a I aid, I'm e ci ed be i h da . T a ma i a eall im an and in e e ing ic, b I' e bec me e enam ed f i ecen l . A l f m e ea ch ha had me king i h lne able la i n i h e le h ha e li ed e e ience f men al heal h and a ma. In a ea and n n me cca i n I ha e fel ill e i ed f m d ing hi k. I d n' feel ha e a de igne and e ea che kn en gh ab a ma and I feel i ' im an ha e a e m e a ma inf med in k. Wi h nde anding a ma and de i e e be in en i n i can be ea f ca e ha m. A l f m ac ice lie in he in e ec i n f eaching ha ing, lea ning and d ing. I k a bi f ime ff c n l ing la ea , and I end me ime feeding m lea ning addic i n . I c m le ed an nline ce ifica e in a ma inf med ca e. Thi i a c e aimed a e ice ide . I did i h lding he e i n in mind, h migh I be m e a ma inf med in m ac ice. In hi alk da I ill ha e me f m lea ning and eflec i n i h . I ill begin i h a di c i n ab a ma. We'll l k a ha i i , h c mm n i i and ha a e me f he diffe en e . I ill e lain me ke c nce ha I feel a e a ic la l ele an a de ign ac i i ne and ha e he fi e inci le f a ma inf med ca e. Ne ch n h e ea ch can ca e ha m. I ill cl e i h me ie ab h c nd c a ma inf med e ea ch. We ill l k a h e can ha e ac ice e can h ld he fi e inci le f a ma inf med ca e and finall ha e me e ce ha I ha e f nd in e e ing. I ill ha e a l f e ce h gh hi alk and I ha e
5. N e ha hi i a edi ed a c i f a li e e e a d he ef e ma c ai e . Thi a c i i he j i e f Ca i LIVE a d he a h i ed a e ible f a me a d ma be c ied ed b a he a i h a h i a i . Page 48 ge he a age n m eb i e i h all he f he link . Fi a di claime . I am f c ed n he ac ice f de ign e ea ch, n n h man cen ed de ign m e b adl . I ' h h man cen ed de ign i a ic f in e e , I ld highl ec mmend ha ne in i h he de ign j ice ne k. The e i a fan a ic b k hich I highl ec mmend. I ' a ailable f f ee a a PDF d nl ad. I al an a mee ab hi im an ic ecen l and I c ea ed a ide ab ha de ign j ice i ab . A I aid, I ill ha e i a he end. Le ' kick ff i h defining a ma. A idel acce ed defini i n a ha a ma i : (READS) While e e ne ha e e ienced a ma, n e e ne ha been a ma i ed. The e a e man diffe en e f a ma ch a ac e a ma, ch nic a ma, c m le a ma, ela i nal a ma, PTSD - a ma ic e di de , in e gene a i nal a ma, c llec i e a ma. Tha ne' in e e ing beca e i ' ch l gical effec ha ed b a g f e le, e c ld a COVID i e l ing in c llec i e a ma f e le a hi ime. S hi image h h diffe en ime f a ma ela e. S me e i de ha can lead a ma incl de a life- h ea ening illne , famil i lence, acciden , c ime, b gla , a a l , in e e nal i lence, la ge- cale di a e , am ng man he hing . While he e a e n bjec i e c i e ia e al a e hich e en ill ca e - a ma m m , ci c m ance icall in l e feeling f a l f c n l, f ain, f c nf i n, f hel le ne , f be a al, f l . Man f a e d ing k in he men al heal h ace and he e i a clea ela i n hi be een men al heal h and a ma. T a ma f en lead
6. N e ha hi i a edi ed a c i f a li e e e a d he ef e ma c ai e . Thi a c i i he j i e f Ca i LIVE a d he a h i ed a e ible f a me a d ma be c ied ed b a he a i h a h i a i . Page 49 men al heal h challenge . A c e ene f a ma inf med ca e i ha a e n' a ma i ackn ledged d ing ca e i i n . T a ma i emb died. If ha en in he b d . A eall g ea b k a "T a ma i n a a eakne . I i a highl effec i e l f afe i al. T a ma can ca e ac in a ha eem e l cha ged f i n. Whene e meb d f eak ddenl a if i a a ca a he, i ' f en a a ma e n e." N an he e, "T a ma i ed e le ch nicall feel n afe in ide hei b die . The a i ali e in he f m f di c mf . Thei b die a e c n an l b mba ded b a ning ign and in an a em c n l he e ce e , he f en bec me e e a ign ing hei g feeling. The lea n hide f m hem el e ." T a ma healing i ela i nal, an he e. O ca aci de ne an he i ma ched b c m a heal ne an he . The f ela i n and c mm e i cen al ellbeing. Healing ha en in ela i n and in he meaningf l ha ing. De ign e ea ch k i ela i nal T a ma i in e gene a i nal. The e i m n ing e idence ha he ff ing f a ma i , f gen cide, a , ha e a g ea e i k f de e i n, an ie , - a ma ic e di de , alc h li m, me ab lic di de and e en ema e dea h. Whe he ha cc and/ h gh ada a i nal le ha i ad c e i h hei a ma ic e e ience , i hen in n affec he heal h and ellbeing f hei child en and g andchild en i n clea b e d kn ha a ma i a ed d n h gh gene a i n . When a ma i ign ed and he e i n , a ma can be a ed f m ne gene a i n he ne . Thi i h a ma inf med ca e i im an . He e a e in e e ing b k called m g andm he ' hand , in hi b k he e l e he ela i n hi be een aci m and a ma. A Re maa a 'T a ma i
7. N e ha hi i a edi ed a c i f a li e e e a d he ef e ma c ai e . Thi a c i i he j i e f Ca i LIVE a d he a h i ed a e ible f a me a d ma be c ied ed b a he a i h a h i a i . Page 50 enc ded h gh DNA he e ne famil membe mi ea an he , h gh n afe c e , in i i n and c l al n m ." 55 e cen f A alian a e e ec ed e e ience a ma a me a e f hei li e . Le ' n alk ab indigen A alian . Indigen e le in A alia and gl ball c mm nl fficien me fi ime hand and in e gene a i nal a ma, e e iencing high a e f h ical heal h, men al heal h blem , addic i n, inca ce a i n, d me ic i lence, elf-ha m and icide, di ec l linked e e ience f a ma. Since c l ni a i n in A alia Ab iginal and T e S ai I lande e le ha e ffe ed e a a i n f m land, f m famil and c l al iden i . Thi ha e l ed in m l i le e e ience f a ma, g ief and l . Acce ing e le a he le el f he indi id al, he famil and he c mm ni , a ma and l a hi magni de c n in e ha e in e gene a i nal effec . We e n c l ni a i n i ng ing. T a ma i ained and e e a ed a mac and mic in e ac i n c n in e. In e gene a i nal a ma and ne in ance f a ma ge he can lead a ici c cle i hin indigen c mm ni ie . T a ma inf med ac ice i c i ical hen king i h indigen c mm ni ie . T a ma inf med e ice a e a a e f and en i i e he d namic f a ma a di inc f m ea ing he a ma. A i c e a a ma inf med a ach mean hinking ab h a ma affec e le. I ' a eng h ba ed f ame k ha e n i ene he im ac f a ma, enabling h ical, ch l gical and em i nal afe f b h ide and i . The e a e fi e inci le f a ma inf med ca e. The e a e afe , en ing h ical and em i nal afe , ch ice, indi id al ha e ch ice and c n l. Em e men , i i i ing enablemen and kill b ilding. T hine , a k cla i , c n i enc , in e e nal b nd b nda ie . C llab a i n, ha ing deci i n-making and e .
8. N e ha hi i a edi ed a c i f a li e e e a d he ef e ma c ai e . Thi a c i i he j i e f Ca i LIVE a d he a h i ed a e ible f a me a d ma be c ied ed b a he a i h a h i a i . Page 51 I ill e and n he e inci le f he n in he alk and di c hem in ela i n. H man cen ed de ign e ea ch can ca e ha m f e le h ha e e e ienced a ma. He e' n . De ign e ea ch ac ice can e emble ch he a . The hing i e a e n ained ch he a i and e cann al a kn h e nd e le a ia el . Ambig i in de ign ce e can f en feel nc mf able and e le can feel agi a ed hen he e i a lack f cla i . A lack f c n l can e emble he life e e ience he e e le d n ha e c n l. Thi can be en iall igge ing. P e diffe en ial ha e f en led a ma ic e e ience f e le. In e ac i n i h ch ice and afe can feel like e e and can en iall ca e di e . And la b b n mean lea , de ign can be b c i e. De ign can f nc i n e ac idea f m e le inf m d c ha a e n nece a il in he be in e e . Thi can be a alk in i elf and he e ha e been he h ha e in ed hi in he la da and a half. The b k de ign j ice i me hing I ld in I'm g ing ead an he e hich I hink i ele an f de ign: ( ead ) a b en e f elf, ne ha all a e n a e c nfiden l , hi i ha I hink and feel de end n a heal h and d namic in e la am ng he e a ea . T a ma inf med e e ience and e le' abili ie alk ab e e ience. Unde anding e e ience i cen al h man cen ed de ign ac ice. S I h e ha can ee h a ma inf med de ign e ea ch i c i ical f g d h man cen ed de ign ac ice S le ' n ha e a l k a me a ma inf med ac ice, me f he ke c nce . Wha d a ma i need? The need feel afe, feel in c n l, e e i n hei em i n and kn ha c me ne . T a ma inf med ac ice i eng h ba ed. Wi hin a eng h ba ed
9. N e ha hi i a edi ed a c i f a li e e e a d he ef e ma c ai e . Thi a c i i he j i e f Ca i LIVE a d he a h i ed a e ible f a me a d ma be c ied ed b a he a i h a h i a i . Page 52 a ach, e e ne e n i een a a ni e indi id al i h hei n a ic la kill , abili . In ead f f c ing n hei need , a eng h ba ed a ach f c e n eng h and a i de , hel ing m e e le f m feeling like a ic im feeling like he a e ca able e le h can ake an ac i e le in ha ing hei li e . S eng h ba ed a ache hel e le ee ha he i e i n ha he e' me hing ng i h hem, b he i e i me hing ha ha ha ened hem. Thi hif e ce i n , hel ing e le ee he can d me hing f hem el e mi iga e hei a ma. A ecia i e in i i a ali a i e e ea ch a ach hich f c e n he ca e f cce . In de c ea e m e f ha i can hel bec me m e eng h ba ed. The e' a b k ha I ec mmend, b i ' me hing ha migh be in e e ed in lea ning f ab . Di cl e. F me ne c nf n a a ma ic a i n a a ma inf med a ach. Di cl e can n be f ced. If me ne d e di cl e me hing , ne e mee a di cl e i h ilence. The 2008 e ad l i ing child ab e a e ha hen a e n make a di cl e and i me i h c iminal ial , ell and i n belie ed ell and ee n f he i e ac i n a a e l f di cl e, he ma ne e a k f hel again. If me ne ha di cl ed , ackn ledge ha me hing bad ha ha ened hem, and he e i n me hing ng i h hem. Ackn ledge hei eng h hei e ilience f ha ing i ed h gh ch an e e ience. T igge . Pe le h ha e e e ienced a ma can be ce ible igge ha lead di e . T igge can be b le. Being na a e f a e n' igge can lead en e. F e am le, he en e f al ne ma be a igge f me ne h ha e e ienced e al i lence. O gani a i n k i h hei clien iden if indi id al' igge and ge he c ea e a egie a id di e . Re n e and igge ma
10. N e ha hi i a edi ed a c i f a li e e e a d he ef e ma c ai e . Thi a c i i he j i e f Ca i LIVE a d he a h i ed a e ible f a me a d ma be c ied ed b a he a i h a h i a i . Page 53 incl de ange , an ie , feeling e helmed, feeling lne able, feeling aband ned, feeling f c n l, ha ing mem ie ied a a ma ic e en , ha ing m cle en i n, am ng he hing Re- a ma i a i n. One f he ke fea e i a id a ma i ing and e- a ma i a i n. S me ime gani a i nal ce e can be e- a ma i ing f e le hen aff d n nde and ha he clien need h he a e beha ing in a ce ain a . A e ha e een igge can be e b le. I i a f a ma inf med ca e be a a e f igge and can di c i h e ice ide h ma ha e hel ed ec i a k he a ici an hem el e ha ma be needed en e he feel afe a ici a e. D f ca e. W ke ha e a legal and m al e n ibili kee clien afe f m ha m hil he a e ing a e ice. Thi e n ibili i kn n a d f ca e. Thi mean ha m an ici a e i k f clien and ake ca e e en hem c ming ha m. I i me hing ha e need be mindf l f hen king i h e le h ha e e e ienced a ma. Vica i a ma. Vica i a ma ake lace in i elf a a e l f engagemen i h a ma i ed indi id al and hea ing e f hei a ma. Y e nal ellbeing i a i i . A me in ill babl be nega i el im ac ed b hea ing ab a ma ic e e ience. I can be hea enching. Y ma ha e n igge , kn hem. W ke ha e mechani m f deb iefing, ill need me . I can be g d k in ai a ell, n ha e h ld ha hea n n. Thi b k b C nnie B ke i a eall fan a ic e ce ha in hi . C llab a i n. An he ke inci le f a ma inf med ca e i c llab a i n. Deci i n-making ha en in c llab a i n i h clien . Wi hin a ma inf med ca e, an diffe en ial be een e ice ide
11. N e ha hi i a edi ed a c i f a li e e e a d he ef e ma c ai e . Thi a c i i he j i e f Ca i LIVE a d he a h i ed a e ible f a me a d ma be c ied ed b a he a i h a h i a i . Page 54 and e ice e ilien ill be le elled ha clien d n feel e le . T a ma inf med ca e ec gni e ha he e n ha ha e e ienced a ma nde and he challenge i hin hei ec e ce . S i h ld n enc n e e ice ha mi he e and c n l e e ience in he ab i e ela i n hi ha ca ed a ma in he a . T a ma inf med ca e al ee e le a indi id al and h li ic. Se ice ide h ld ffe i able efe al in f clien . C l al afe . O he c l al backg nd infl ence ld ie , al e and beha e . O c l al backg nd infl ence h e c mm nica e and h e e cei e e e ience . I can al inf m h e le h di e . T a ma inf med ca e e i e indi id ali ed a ache ca e and ackn ledgemen f ne' c l e. Ca e i i n facili a e c l al afel i ke . All in! T a ma inf med ca e i he e n ibili f e e ne in he gani a i n and i e i e c l al change. O gani a i n ha e licie and ced e en e ha he a e deli e ing e ice ha a e a ma inf med. C n ide making n g ide e ea ch ac ice a gani a i n. Di c a ma inf med ca e, e -a lican a e ada a i n e ea ch ce . Talk clien ab i and alk em l e . I i im an be e en i h e le hen c nd c ing e ea ch. Y can check in i h hem ee h he a e feeling and al be ale ign f di e . He e a e me hing can l k f : (READS) Y can hel me ne m e h gh an ie and c me back he e en m men b a king hem name he bjec in he m, a ing he da e and ime, in i e hem feel hei in and b ea h and i can be
12. N e ha hi i a edi ed a c i f a li e e e a d he ef e ma c ai e . Thi a c i i he j i e f Ca i LIVE a d he a h i ed a e ible f a me a d ma be c ied ed b a he a i h a h i a i . Page 55 hel f l ha e fidge n he de k ch a la icine e en en and a e . I i j b be a a e f n n e bal c e and a ch ee if e le feel nc mf able. The e a e l f he gge i n can find nline, a I men i ned bef e c llab a i n i eall im an and a ma inf med gani a i n all ha e a li f i able efe al g end e le , make e ha ha e ha ha can link a ici an i h he a ia e . S ha i a ia e f he e n' age and hei gende , hei e al ien a i n, ha I c l e, lang age and de el men al le el. Oka . S n le ' a alking ab de ign ac ice. Al a he ellbeing f he e n in f n f bef e e ea ch bjec i e . Tha i he imm able le. He e again, e ha e he fi e inci le f a ma inf med ca e. F each inci le I ill ai e me hing c n ide . Af e hi ec i n I'm g ing alk ab he de ign e ea ch ce and gi e me m e i and gge i n and ell me ie . S le ' fi a i h afe . Safe emembe i h ical and ch l gical. Ge ing he e. I he a ici an clea he e c me and h ge he e. D e he h ical en i nmen feel afe, i i in i ing? A e he e an igge ha need be a a e f? A e e being c l all afe? A e a ici an g ee ed a ml ? Migh he bjec ma e feel n afe? I he e en gh ime b ild and checking a e e ead m e n. The in e e nal in e ac i n m e a en e f afe . A e he e ni ie a c nnec i n i h a ici an in ad ance. D a ici an gi e h ne feedback. A e he e he in k h ha ma end ha ing. Ha e he gani ed a a f a ici an ge af e he in e ie if he need. H am I feeling? I ac all ha e a c le f ie he e ab afe . S a f iend
13. N e ha hi i a edi ed a c i f a li e e e a d he ef e ma c ai e . Thi a c i i he j i e f Ca i LIVE a d he a h i ed a e ible f a me a d ma be c ied ed b a he a i h a h i a i . Page 56 ld me ab me e ea ch he did i h an Ab iginal e n and he a being mindf l f c l e and hinking f he e n he h gh i migh be g d mee he e n in an d l ca i n he icked a l cal a k. A i ned hi lace a n afe a i a a Ab iginal b ial i e Al in e m f igge , i ' im an be a a e ha igge e i hen lanning e ea ch. F e am le, ejec i n c ld be a igge and i can be a g d idea c n ide hi hen king n ec i men c n ide a i n . I can be hel f l a k he he a ici an need an hing. I nce c nd c ed an in e ie i h a man h b gh in he eigh ed f , hich i im an f he en e f afe D a ici an kn he can lea e mid in e ie and ill ecei e hei incen i e. D a ici an kn he ha e a ch ice an e a e i n. H d I b ild ch ice in m a h. Ha e I b il in me fle ibili enable a ici an ec n ene. A e m ac i i ie fle ible. Ha e I lef ace f ga he ing ni ie in m e ea ch lan . Em e men . Am I ending j dgmen and e e ing and engaging i h e le a I ld ne f iend . Am I f c ed n c nnec i n m e han m c i . I m lang age a ia e? Am I being eng h ba ed? A e a ici an ' eng h and e ilience being ackn ledged. Migh i be ible b ild ca aci and c nfidence h gh hi k. I c de ign an i n f hi k. H migh e in l e, em e and a ne i h a ici an . Ha e I c n ide ed e diffe en ial . Wh ha e I in i ed m de ign k h . I ha a ia e. If ke a e in i ed can he lea e hei j b i le a he d . A e e being e ac i e in an f ce e T hine . Ha e I e lained h i ill be ha ed i h and h i ill be ed. A e a ici an ell inf med ab ha i acce ed and e i ed. Am I clea n he a k and he c e f ac i i ie . Ha e
14. N e ha hi i a edi ed a c i f a li e e e a d he ef e ma c ai e . Thi a c i i he j i e f Ca i LIVE a d he a h i ed a e ible f a me a d ma be c ied ed b a he a i h a h i a i . Page 57 I c mm nica ed hi ell. Ha e I been an a en ab hi k. Am I able k a he eed f . A e all in e ac i n kind and e ec f l? Am I making j dgmen h lding a m i n ? Am I li ening i h m hea , mind, g and en e . D m ac i n a e e e i h? Migh I k i h me allie c ea e m e ? The final inci le i c llab a i n. Migh I k i h he , e ice ide , c mm ni membe , ad ca e , elde , ec i men . H am I eimb ing a ici an . I ha meaningf l, ld ha be al ed b hem. Y need a a ici an . Wh ma I k i h en e m e ea ch ce e a e c l all afe. Sha ing ie f li ed e e ience i im an and al healing. Migh he e be ni and in e e in hi ? Ma I engage gene a i n i hin he e ea ch g am b ilding hei ca abili . Migh i be ible k i h a ici an e ime d ing diffe en ha e f he de ign ce ? H migh I cl e he l i h hi e n af e he e ea ch All igh . He e e ha e he de ign e ea ch ce . The e i a li le bi f defini i n he e and I'll and ea e me ie in a bi m e. I' e g he diffe en ec i n being lan, ec i , h ical ace, c nd c ing he e ea ch and af e . Le ' ha e a l k a lanning fi . Wha a e m a m i n , j dgmen , ab hi e n and hei life i a i n? We eall need l k be nd i ilege. Indi men i ned hi e e da . I ec mmend i e hem . E lica e hem can ee hem and Val and Oli ia aid e e da king h gh. T a ma inf med ed ca i n, e eciall f e ice ide in hi ace i im an . E -a lican a e h a e making k inf med. C n ide de el ing a f ee ac i i . Thi enable a ici an eflec in ad ance and hel b ild hei c mf ing echn l g , c ea ing f afe . We ecen l did ha in an nline c de ign k h i h e le' li ed e e ience f men al heal h. S e c ea ed a en i i a i n ac i i ,
15. N e ha hi i a edi ed a c i f a li e e e a d he ef e ma c ai e . Thi a c i i he j i e f Ca i LIVE a d he a h i ed a e ible f a me a d ma be c ied ed b a he a i h a h i a i . Page 58 e ing hem eflec n diffe en ac i i ie f he bjec ma e f he k h and e al ffe ed d -in , and aid if ' e ha ing an blem i h M iel an ed me hel , he e a e me ime can ne in n Z m and mee . We had a fe e le d in a hell . Tha a a g ea a c ea e c nnec i n Make e d back g nd k. D n' c me in c ld. T nde anding, lea n ab he c n ac in ad ance. B ild familia i . C ea e a a ma inf med... gani a i n ha e licie and ced e . C n ide c ea ing a cha e make e ea ch m e a ma inf med. Thi c ld be n a jec ba i f eam b ha e a hink ab d ing ha . I ' im an a ell iden if afe and a ia e l ca i n . S i ' im an ga he ad ca e , c mm ni and SME ge he and make e ' e g me h kn he c h and he a e, he can hel find l ca i n . I did me k h in egi nal Ne S h Wale . I a a fe ea ag and ne f m fi jec king i h indigen c mm ni ie I a a bi g een. We n me k h . We ac all did hem a he YMCA hich a a lace ha a l f he membe f he c mm ni f e en ed. The k e n e I f nd h gh e ice i ldn' be a ia e in i e a ici an c me beca e f en he ha e had a l f bad e e ience i h child ec i n and f h. S e an he k h a he Y, b n ha man a ici an h ed and I didn' eali e hi , b he an ed kn , in de f i be afe f hem c me, he had kn h a c ming if and a he e, and ldn' c me. I einf ce he need and im ance k i h c mm ni ie hen lanning e ea ch Elde can be al eall hel f l c mm ni infl ence , if can k i h c mm ni infl ence . Wi h ha ame g am he e a a man in l ed h an a ning ci cle i h ng men and he a
16. N e ha hi i a edi ed a c i f a li e e e a d he ef e ma c ai e . Thi a c i i he j i e f Ca i LIVE a d he a h i ed a e ible f a me a d ma be c ied ed b a he a i h a h i a i . Page 59 g ea ha e n b a d beca e he had infl ence in he c mm ni and a able ge e le alk . Se endi i , hi i ela ed ha . The e ma ell be ni ie engage i h c mm ni ie . D ing hi ame jec , d ing he fi k h , I did ha e ni eme ge, b m fligh e e b ked he e a n ace in he ime, in he ched le le e age ni ie ha eme ged. I hink i ' im an c ea e me aci ne in hi ched le beca e ne e kn ha ' g ing eme ge S a ne i h c mm ni ie can al eall hel each h e ha d hea ice . In ha ame jec e in e ie ed a man ha an men' ci cle i h men h ' e been in inca ce a i n, and he ag eed ha e a a ning ci cle i h h e men. The e a ch ichne ha came f m he c mm ni engagemen . We ac all a ne ed i h an indigen NGO, e i e f c mm ni e ice e ha ela i n hi beca e he hel ed ec ed and ac all I ained i e a l f he NGO aff ac all c nd c he e ea ch. I a he e m e in a men ing ca aci . B c mm ni ela i n hi a e g ea and ef l Le ' alk ab ec i men . Y cann el n he al ec i men . Rec i ia channel f afe . A k a ici an ha ma be needed. Al if e le a e n elec ed make e i ' n an aband nmen ce . Sa ah d e i e a l f alk nline, he ha e a ec i men ce he ed incl ding a ec i men , and he e' a link in he age. Highl ec mmend ha a ch ha ide . I ' eall g ea . When ec i ing clea l line ha i e ec ed f a ici an . En e ide cla i and an a enc ab he e ea ch and jec . Migh ffe ch ice ab h engage. N e' e mainl nline b if he e' ch ice, h migh be b ild in ch ice. Men al heal h challenge , hi enable ch ice and afe . I migh be g d a ell in l e a afe e n like a famil membe ke c ea e g ea e afe
17. N e ha hi i a edi ed a c i f a li e e e a d he ef e ma c ai e . Thi a c i i he j i e f Ca i LIVE a d he a h i ed a e ible f a me a d ma be c ied ed b a he a i h a h i a i . Page 60 Ph ical ace. If ge d in e n k. En e he ace feel in i ing and c mf able. En e he d i i ible. En e he lace i a ia e and n in i i nal. All e le i he e he an . I men i ned bef e fidge . If a e king nline, can a k he a ici an b ing al ng an bjec . Tha can hel ha e me hing h ld. P ide a e and m del d inking i . A c f ea g e a l ng a . Se l nge d a i n . Be a ien i h a an , i can be ha d alking ab ce ain ic . G a hei ace, incl de b eak . Sh h i ali , a I men i ned a c f ea i a bea if l ffe ing, eall a m h i able hing d . I highl ec mmend l k A alian a ecia i e in i ie . A k f e mi i n m e he ne ic . Tell e le ha i ' ka and ha he can a ha . I ' ka f hem lea e and he 'll ill ge hei a men . Make e ha ge lang age checked. Ma be e i ' a ia e. I f en ge c i check b bjec ma e e e he e ele an . En e he e' fle ibili i h ac i i ie . S e le h ha e e e ienced a ma, i can be challenging f hem e ec d a ma ic e en in e ence. I hink ha ' eall in e e ing he a ha he b ain k and he abili emembe and h i f en f agmen mem f a ma ic e e ience a e i e f agmen ed. All fle ibili hen ga he ing da a I did me k i h e le h ha e e e ienced hea a ack . We had ci cle f he diffe en ha e f hei j ne , and j all he e le ha e in ha e e a ha ked f hem. We didn' f ce hem d n a linea , and ha ha ened hen, ha ha ened hen, ha ha ened hen. We ed P -i n e a nd h e ha e and ked in a n nlinea a . Valida e, e ea ha hea . Tha a ha he e n ha been hea d and nde d. B ild in ch ice and fle ibili he e can. Ne e f ce ha ing. I ' diffic l f e le e lain i h d ha and h
18. N e ha hi i a edi ed a c i f a li e e e a d he ef e ma c ai e . Thi a c i i he j i e f Ca i LIVE a d he a h i ed a e ible f a me a d ma be c ied ed b a he a i h a h i a i . Page 61 he feel. I e a l f i al and a can be a al able e ea ch aid. Bel and Oli ia ha ed ha he had been ing e e da . I e a l f h ca d beca e he hel make i acce ible and dial g e Le ' ha e a l k a af e . En e ha e me f ll - c n elling e ice f a ici an and en e ha he a e a ia e. En e ' e g f ll - c n elling e ice a anged f eam a ell in ca e. Again, a men , e eall need make e ha e a e le meaningf ll and fai l . A m ie icke d e n c i . Cl ing he l , eam deb ief . Af e in e ie can hel in eg a e ha ha e hea d. I ked in child ec i n n a leng h c n ac , and I did ge a led. I a hea b eaking hea ing fi hand h b ken he em i . The b k a ma e a d hi alk ab a men al heal h ke h n h lida , in ead f enj ing he ie , he f nd he elf nde ing h man e le had a em ed icide he e. She h gh he j b a n affec ing he . I can c ee n . Plea e en e ha he e i fficien ime f eam, f elf, and f e e ne f hei elf-ca e. I'm j n e ab m ime, ha ime I a ed. I f ge e m ime n m a ch. I'll j ickl ha e a li le ab a jec ha I ked f an NGO. S i a li ed e e ience, king i h e le i h li ed e e ience f men al heal h. We g a li f e le and en a e . We did a big call- . W ld like be in l ed in hi e ea ch g am. I ' nline. Pe le e back and aid e , e en h gh he li . We en called he a ici an ha e fel f m he dem g a hic inf ma i n ha e h gh e'd ge di e i , b e c ldn' ha e ha man . We had ha e i e a l n mbe . We hen called he e le back. We alked hem, e b il c nnec i n, e lained ha i a ab . We e lained ha a e i ed f hem.
19. N e ha hi i a edi ed a c i f a li e e e a d he ef e ma c ai e . Thi a c i i he j i e f Ca i LIVE a d he a h i ed a e ible f a me a d ma be c ied ed b a he a i h a h i a i . Page 62 And ha al all ed ge m e di e i in c h . S he e le e e en h ee a nce a eek e a h ee eek e i d. Thi a bef e e g in nline da and e en hem PDF and ed G gle f m and email . The had f eed m and ch ice d i hen i k f hem, and e al ided ime he c ld call if he had an e i n a ell. S ha ld enable cla i and afe and al c nnec i n. And hen a he end e had me in e ie a hem. S i a a c l al dia d , f g am f k b i a eall effec i e J a fe e ce a I men i ned. The ' e all n ha link can find he e. I highl ec mmend ha alk. And he e b k , m g andm he ' hand , de ign j ice, a b k ab a ecia i e in i , he b d kee he c e, a ma e a d hi and be nd ick n e , I highl ec mmend i , he e' a l f ff in he e ha a ma inf med a f king S I h e I ha e lef da hinking ha a ma inf med de ign e ea ch i im an . I h e di c i i h c lleag e , akeh lde and clien . Le ' b ild a a ene ab being a ma inf med in ac ice. Le ' a a m emen . Thank all. I'm j ing ha he e ha I'm l king f me k a he m men . If 'd like ge in ch, lea e d . I find i in e e ing d ing he e nline beca e d n' ge alk an ne af e . Plea e d me a line if an a hi. The e' m c n ac de ail . Thank m ch STEVE BATY: Thank Ja . Tha a nde f l. A l f eall g d de ail in he e, b i ' an im an ic and i ' ne ha I d n' hink e can c e en gh f en en gh. Tha a g ea . Thank e m ch.