Heritage IT Partnership Review

Transcript

1. Heritage IT Partnership Review By Harry Woo – November 6th, 2018
2. How did we do since March, 2018?
3. Managed Service Checklist Service Description Old arrangement In‐house Managed Services Since March 2018 (Proposed) 8:30 am ‐11:30 am onsite IT support     11:30 am ‐ 4:30 pm onsite IT support ++$$    24x7 server and network monitoring ++$$ ++$$   Customized dashboard to monitor servers and network ++$$ ++$$   24x7 workstation monitoring ++$$ ++$$   24x7 remote support ++$$ ++$$   Server/Network related equipment maintenance ++$$ best effort ++$$   Workstations, laptops, tablets, printers, etc. maintenance     Front ‐office workstation OS patching     Daily server/data backup monitoring best effort best effort   Scheduled server OS patching best effort best effort  Done Once Scheduled server firmware update ++$$ ++$$   IT support staff rotation  ++$$   Access to other engineers specialized in different areas  ++$$   Support ticketing system  ++$$   Antivirus for Servers and Workstations ++$$ ++$$   Server Backup Monitoring best effort best effort   Server Disaster recovery ++$$ best effort ++$$  New workstation/device installation     New workstation/device installation to replace old equipment     New back‐office equipment installation ++$$ best effort ++$$ ++$$ ++$$ Monthly Service Delivery Report ++$$ best effort ++$$  not reviewed Quarterly IT review and planning meeting ++$$ best effort  best effort Discounted service rates for engineers and project manager ++$$ ++$$   Dedicated IT Consultant to expand Heritage's scope of services ++$$ ++$$  Heritage?
4. Since March 2018, monthly support fee kept at $7500  Heritage  Keentech
14. In addition to the on‐site tech support, behind the scene:  24 x 7 dispatch  Senior level tech support  Antivirus software licenses  Day‐to‐Day account management  Proactive IT management & guidance
15. …now things have settled down after the office renovation, we need to confirm our partnership agreement…
16. Heritage ‐ Servers List Processor CPU Cores (total) RAM S/N Warranty Start Date Lenovo RD 650 2 x Intel Xeon E5‐2620 v3 @ 2.40GHz 12 128GB MJ02PTXZ 6/27/2015 Veeam Veeam Backup hvm‐server1 Dell PowerEdge T710 2 x Intel Xeon E5620 @ 2.40GHz 8 72GB GTVNPQ1 5/12/2011 server11 Print Server, Autocad License Server Dell Open Manage Dell OpenManage Web Server, offline UBT ‐ OpenVPN AS OpenVPN Server hvm‐server2 Dell PowerEdge T420 2 x Intel Xeon E5‐2430 v2 @ 2.50GHz 12 96GB 26KVL02 5/10/2014 RFIDVM RFID (warehouse scanners) Server Server_3 SQL Server, Hedberg Backend Server2 AD , DNS Server4 Exchange hvm‐server3 Dell PowerEdge T420 2 x Intel Xeon E5‐2430 @ 2.20GHz 12 96GB 3QY5FX1 5/21/2013 Server12 Terminal Server Server14 AD, DNS, DHCP, WINS Server15 Active Fax, Roomwizard Connector, Hedberg EHS IIS Server6New Hedberg Web Services, DigiOPS Server8 File Server Vmware vCenter Management server for the Vmware environment
17. Heritage Workstations ‐ Data collected as of Oct 24th, 2018 Name CPU RAM Make Model Serial OS Install User DESKTOP‐VJUMIV6 Intel Core m5‐6Y54 CPU @ 1.10GHz 8 GB Dell Inc. XPS 12 9250 6Y7XF72 Windows 10 Home 6/12/2018 Holly White FINANCEMR Intel Core i5‐7500T CPU @ 2.70GHz 8 GB HP HP ProDesk 600 G3 DM 8CG82405KC Windows 10 Pro 7/19/2018 ali H_ADMSPARE1 Intel Core i5 CPU 760 @ 2.80GHz 8 GB Intel WBIBX10J Windows 7 Pro 3/1/2016 H_AKHAN Intel Core i3‐3220 CPU @ 3.30GHz 4 GB Hewlett‐Packard HP Compaq Pro 4300 SFF PC 2UA32422PJ Windows 7 Pro 9/12/2013 akhan H_ALEXJONES Intel Core i7‐2600 CPU @ 3.40GHz 8 GB Intel DP67DE__ Windows 7 Pro 12/3/2012 ajones H_ALIVINGSTONE Intel Core i7‐3770 CPU @ 3.40GHz 8 GB Intel DP67DE__ Windows 7 Pro 8/8/2017 alivingstone H_AMYLIDELL Intel Core i7‐6700T CPU @ 2.80GHz 8 GB Dell Inc. OptiPlex 7040 6JZX5K2 Windows 10 Pro 12/12/2017 H_APROKOPETZ Intel Core i7‐7700 CPU @ 3.60GHz 16 GB HP HP Z240 Tower Workstation 2UA8122190 Windows 10 Pro 8/30/2018 aprokopetz H_AYOUNIS Intel Core i7‐4790 CPU @ 3.60GHz 8 GB Dell Inc. OptiPlex 9020 GSJ3D42 Windows 8.1 Pro 5/27/2015 ayounis H_BPORTERWIN7 Intel Core i7‐6700T CPU @ 2.80GHz 16 GB Dell Inc. OptiPlex 7040 4ZZ2DD2 Windows 7 Pro 8/19/2016 H_BRENTLOOMES Intel Core i7 CPU 870 @ 2.93GHz 4 GB Intel WBIBX10J Windows 7 Pro 5/30/2011 bloomes H_CETLAPTOP10 Intel Core i7‐3520M CPU @ 2.90GHz 12 GB Dell Inc. XPS L521X 5WFZKX1 Windows 7 Pro 9/9/2015 zbellot H_CGOERTZ Intel Core i7‐2600 CPU @ 3.40GHz 4 GB Intel DP67DE__ Windows 7 Pro 8/8/2012 cgoertz H_CLUCAS Intel Core i7 CPU 930 @ 2.80GHz 20 GB Intel DX58SO__ Windows 7 Pro 8/14/2015 cscherk H_CUSTOMERJOURN Intel Core i5‐7500T CPU @ 2.70GHz 8 GB HP HP ProDesk 600 G3 DM 8CG809282F Windows 10 Pro 5/24/2018 H_DAVIDBETTIOL Intel Core i7‐6700T CPU @ 2.80GHz 8 GB Dell Inc. OptiPlex 7050 D8XN0M2 Windows 10 Pro 12/22/2017 bliebing H_DBEVAN Intel Core i3‐2100 CPU @ 3.10GHz 8 GB Intel DP67DE__ Windows 7 Pro 5/2/2012 dbevan H_DCLYNE Intel Core i7‐3770 CPU @ 3.40GHz 8 GB Dell Inc. OptiPlex 7010 70NT9Y1 Windows 10 Pro 12/26/2017 dclyne H_DCONNOLLYWIN8 Intel Core i7‐4770 CPU @ 3.40GHz 8 GB Dell Inc. OptiPlex 9020 7QCJM22 Windows 8.1 Pro 11/5/2014 rquan H_DDALLYN Intel Core i7‐4790 CPU @ 3.60GHz 16 GB Dell Inc. OptiPlex 9020 72HBF42 Windows 8.1 Pro 6/24/2015 H_DELL8SPARE Intel Core i7‐3770 CPU @ 3.40GHz 8 GB Dell Inc. OptiPlex 7010 DF6SGX1 Windows 8.1 Pro 9/20/2016 Leslie Reay H_DELLXPSLOAN Intel Core i7‐3520M CPU @ 2.90GHz 8 GB Dell Inc. XPS L521X 8VDZKX1 Windows 8.1 Pro 4/28/2015 ghames H_DISPATCH Intel Core i7‐3770 CPU @ 3.40GHz 8 GB Intel DP67DE__ Windows 7 Pro 6/5/2012 dtoderian H_DMAYCHERW8 Intel Core i7‐3770 CPU @ 3.40GHz 8 GB Dell Inc. OptiPlex 7010 4KLY9Z1 Windows 8.1 Pro 12/10/2013 dmaycher H_DTORRYW7 Intel Core i7‐4770 CPU @ 3.40GHz 8 GB Dell Inc. OptiPlex 9020 CFLRX12 Windows 8.1 Pro 4/7/2016 dtorry H_EGOEDLWIN7 Intel Core i7 CPU 930 @ 2.80GHz 12 GB Intel DX58SO__ Windows 7 Pro 9/9/2013 egoedl H_EVAZQUEZ Intel Core i7‐4770 CPU @ 3.40GHz 8 GB Dell Inc. OptiPlex 9020 9P8WM02 Windows 8.1 Pro 5/31/2014 evazquez H_FINANCELAPTOP Intel Core i5‐5200U CPU @ 2.20GHz 8 GB Dell Inc. Latitude 3550 H4GKZ32 Windows 7 Pro 9/10/2015 jwurster H_GLANCASTER2 Intel Core i7‐3770 CPU @ 3.40GHz 8 GB Dell Inc. OptiPlex 7010 9P47SW1 Windows 7 Pro 3/8/2013 glancaster H_HELPDESK Intel Core i3‐2120 CPU @ 3.30GHz 8 GB Intel DP67DE__ Windows 8.1 Pro 10/18/2013 ATSAdmin H_HTOEWS Intel Core i7‐4770 CPU @ 3.40GHz 8 GB Dell Inc. OptiPlex 9020 C97ZM22 Windows 8.1 Pro 10/20/2014 htoews H_HWHITE Intel Core i7‐6700T CPU @ 2.80GHz 16 GB Dell Inc. OptiPlex 7040 3L59M82 Windows 7 Pro 3/22/2016 moweis H_JAMESHOLMES Intel Core i7‐3770 CPU @ 3.40GHz 8 GB Intel DP67DE__ Windows 7 Pro 9/28/2012 jholmes H_JAMIWURSTERDE Intel Core i5‐7500T CPU @ 2.70GHz 8 GB Dell Inc. OptiPlex 3050 2YFMGM2 Windows 10 Pro 1/23/2018 jwurster H_JFLEMINGWIN7 Intel Core i7‐2600 CPU @ 3.40GHz 8 GB Intel DP67DE__ Windows 7 Pro 9/23/2014 jfleming H_JGOH Intel Core i7‐6700T CPU @ 2.80GHz 16 GB Dell Inc. OptiPlex 7040 3L22M82 Windows 7 Pro 11/16/2015 jgoh H_JHILL Intel Core i7‐8550U CPU @ 1.80GHz 8 GB HP HP ProBook 440 G5 5CD8281RFX Windows 10 Pro 9/27/2018 jhill H_JHILLWIN8 Intel Core i7‐3770 CPU @ 3.40GHz 8 GB Dell Inc. OptiPlex 7010 3WQV6Y1 Windows 8 Pro 8/2/2013 jhill H_JMACKENSEN Intel Core i7‐4770 CPU @ 3.40GHz 8 GB Dell Inc. OptiPlex 9020 2GV1W12 Windows 8.1 Pro 8/19/2014 jmackensen H_JMORRIS Intel Core i7‐4790 CPU @ 3.60GHz 8 GB Dell Inc. OptiPlex 9020 GSHCD42 Windows 8.1 Pro 5/25/2015 spriestly H_JOHNMALONE Intel Core i7‐2600 CPU @ 3.40GHz 8 GB Intel DP67DE__ Windows 10 Pro 7/9/2018 H_JWOO Intel Core i5‐8500T CPU @ 2.10GHz 8 GB HP HP EliteDesk 800 G4 DM 35W 8CC8281JFY Windows 10 Pro 8/23/2018 jwoo H_KTHORNTONMSI Intel Core i7‐7700HQ CPU @ 2.80GHz 16 GB MSI GS63VR 7RF 9S716K212230ZH8000234 Windows 10 Pro 4/24/2018 kthorntonmsi H_LDAWSWIN8 Intel Core i7‐4770 CPU @ 3.40GHz 8 GB Dell Inc. OptiPlex 9020 18ZBY12 Windows 8.1 Pro 7/23/2014 dchan H_LEARNINGCOMMO Intel Core i7‐7700T CPU @ 2.90GHz 8 GB LENOVO ThinkCentre M910q MJ06A4KV Windows 10 Pro 2/10/2018 pchan H_LIZELLIOTT Intel Core i7‐2600 CPU @ 3.40GHz 4 GB Intel DP67DE__ Windows 7 Pro 1/3/2012 lelliott H_LWALKER Intel Core i5‐7500T CPU @ 2.70GHz 8 GB Dell Inc. OptiPlex 3050 FF4NGM2 Windows 10 Pro 2/21/2018 H_MCAMERONMSI Intel Core i7‐7700HQ CPU @ 2.80GHz 16 GB MSI GX63VR 7RF 9S716P112096ZI1000020 Windows 10 Pro 1/15/2018 mcameron H_MCOX Intel Core i7‐4770 CPU @ 3.40GHz 8 GB Dell Inc. OptiPlex 9020 CFLHX12 Windows 8.1 Pro 8/18/2014 mcox H_MHARRISON Intel Core i7‐4770 CPU @ 3.40GHz 8 GB Dell Inc. OptiPlex 9020 CFLGX12 Windows 8.1 Pro 8/19/2014 H_PHORVATHWIN8 Intel Core i5 CPU 750 @ 2.67GHz 4 GB Intel WBIBX10J Windows 8.1 Pro 1/29/2015 holabiyi Page 1 of 3
18. H_PRICHESDELLAP Intel Core i7‐6700HQ CPU @ 2.60GHz 16 GB Dell Inc. XPS 15 9550 JDB2H72 Windows 10 Pro 3/13/2018 dbettiol H_RFASHLER Intel Core i5‐8250U CPU @ 1.60GHz 8 GB HP HP ProBook 450 G5 5CD8240T3J Windows 10 Pro 7/17/2018 rfashler H_RLOOMES Intel Core i7‐4770 CPU @ 3.40GHz 8 GB Dell Inc. OptiPlex 9020 B3K7P22 Windows 8.1 Pro 10/23/2014 dfraietta H_ROSSWHEATLEY Intel Core i7‐2600 CPU @ 3.40GHz 8 GB Intel DP67DE__ Windows 7 Pro 3/5/2012 rwheatley H_RWAYWIN8 Intel Core i7‐4770 CPU @ 3.40GHz 8 GB Dell Inc. OptiPlex 9020 JG1XZ12 Windows 8.1 Pro 9/22/2014 rabdullah H_RWHEATLEYSUR Intel Core i5‐6300U CPU @ 2.40GHz 8 GB Microsoft Surface Pro 4 13416655353 Windows 10 Pro 3/3/2016 rwheatley H_SCOXHP Intel Core i5‐7500T CPU @ 2.70GHz 8 GB HP HP ProDesk 600 G3 DM 8CG82403SR Windows 10 Pro 7/17/2018 scox H_SDALE Intel Core i5‐7500T CPU @ 2.70GHz 8 GB Dell Inc. OptiPlex 3050 F1WTGM2 Windows 10 Pro 2/8/2018 H_SEANTRETIAK Intel Core i7‐2600 CPU @ 3.40GHz 2 GB Intel DP67DE__ Windows 7 Pro 9/8/2011 stretiak H_SERVICEDEPART Intel Core i7‐2600 CPU @ 3.40GHz 4 GB Intel DP67DE__ Windows 7 Pro 9/11/2018 fixit H_SOUNK Intel Core i7‐3770 CPU @ 3.40GHz 8 GB Dell Inc. OptiPlex 7010 3WQW6Y1 Windows 8.1 Pro 4/9/2015 mpoulin H_SPAREW7PC Intel Core i7‐2600 CPU @ 3.40GHz 8 GB Intel DP67DE__ Windows 7 Pro 2/23/2016 H_STUARTHOW Intel Core i7‐2600 CPU @ 3.40GHz 4 GB Intel DP67DE__ Windows 7 Pro 10/24/2017 show H_TBURTCH Intel Core i7‐7700HQ CPU @ 2.80GHz 16 GB Intel DP67DE__ Windows 7 Pro 6/8/2017 kent H_TCROCKER1 Intel Core i7‐2600 CPU @ 3.40GHz 8 GB Intel DP67DE__ Windows 7 Pro 2/5/2016 htoews H_TCROCKERNDELL Intel Core i7‐6700T CPU @ 2.80GHz 16 GB Dell Inc. OptiPlex 7040 3L69M82 Windows 7 Pro 2/10/2016 rlewis H_TMUIRHEAD Intel Core i7‐4790 CPU @ 3.60GHz 16 GB Dell Inc. OptiPlex 9020 45JBD42 Windows 8.1 Pro 5/14/2015 tmuirhead H_TTOSUN Intel Core i7‐3770 CPU @ 3.40GHz 8 GB Dell Inc. OptiPlex 7010 FBM6CX1 Windows 7 Pro 4/19/2013 rkuki H_TWONG Intel Core i7‐3770 CPU @ 3.40GHz 8 GB Intel DP67DE__ Windows 7 Pro 9/8/2017 kyang H_VPERO Intel Core i7‐7700HQ CPU @ 2.80GHz 16 GB MSI GS63VR 7RF 9S716K212236ZGB000037 Windows 10 Pro 6/6/2018 vpero HBSINE Intel Core i7 CPU M 640 @ 2.80GHz 4 GB Dell Inc. Vostro 3500 BJNX8N1 Windows 7 Pro 3/7/2011 raghayev HELPDESKLAPTOP Intel Core i7‐2640M CPU @ 2.80GHz 8 GB TOSHIBA TECRA R850 2C045219H Windows 7 Pro 8/16/2012 jpoustie H‐LWALKER Intel Core i5 CPU 750 @ 2.67GHz 4 GB Intel WBIBX10J Windows 7 Pro 8/4/2010 fackerman HO‐L01 Intel Core i7‐6700HQ CPU @ 2.60GHz 16 GB Dell Inc. XPS 15 9550 G3Q4S72 Windows 10 Pro 5/25/2016 moweis HO‐L02 Intel Core i7‐6700HQ CPU @ 2.60GHz 16 GB Dell Inc. XPS 15 9550 2XZDF72 Windows 10 Pro 1/22/2018 HO‐L03 Intel Core i7‐3540M CPU @ 3.00GHz 8 GB Dell Inc. XPS L521X FYF8PX1 Windows 7 Pro 4/25/2014 rsanjabi HO‐L04 Intel Core i7‐3520M CPU @ 2.90GHz 12 GB Dell Inc. XPS L521X 30BZKX1 Windows 10 Pro 8/29/2018 HO‐L05 Intel Core i7‐3517U CPU @ 1.90GHz 8 GB Dell Inc. XPS 12 9Q23 G26K8W1 Windows 8.1 Pro 7/11/2014 HO‐L06 Intel Core i7‐3540M CPU @ 3.00GHz 12 GB Dell Inc. XPS L521X 7TF8PX1 Windows 7 Pro 1/13/2014 heritagecet HO‐L07 Intel Core i7‐3632QM CPU @ 2.20GHz 16 GB Dell Inc. XPS L521X 1ZNRKX1 Windows 8.1 Pro 11/21/2013 ali HRAND2 Intel Core i7‐3770 CPU @ 3.40GHz 8 GB Dell Inc. OptiPlex 7010 3CTP9Y1 Windows 8.1 Pro 11/6/2015 rhoushayar HRANDLAP6 Intel Core i5‐4310U CPU @ 2.00GHz 8 GB Dell Inc. Latitude E5540 C51DK32 Windows 7 Pro 3/27/2017 rthornton H‐SALESTVPC Intel Core i7‐6700T CPU @ 2.80GHz 16 GB Dell Inc. OptiPlex 7040 3LB9M82 Windows 10 Pro 7/31/2018 ATSAdmin I_IWAREHOUSE Intel Core i7‐2600 CPU @ 3.40GHz 4 GB Intel DP67DE__ Windows 7 Pro 10/20/2011 iwarehouse I_KGUIMONDWIN8 Intel Core i7‐4770 CPU @ 3.40GHz 8 GB Dell Inc. OptiPlex 9020 1FPQW12 Windows 8.1 Pro 11/30/2017 ahall I_LVOLK Intel Core i7‐2600 CPU @ 3.40GHz 4 GB Intel DP67DE__ Windows 7 Pro 7/8/2013 lvolk I_RNEWINGTON Intel Core i7‐4770 CPU @ 3.40GHz 8 GB Dell Inc. OptiPlex 9020 301DM02 Windows 8.1 Pro 5/23/2014 rnewington I_WCOONEY Intel Core i5 CPU 750 @ 2.67GHz 4 GB Intel WBIBX10J Windows 7 Pro 5/2/2014 wcooney L_AGORDON Intel Core i7‐7700HQ CPU @ 2.80GHz 16 GB MSI GX63VR 7RF 9S716P112096ZI2000185 Windows 10 Pro 3/27/2018 agordon L_AVERKUIL‐WOOD Intel Core i7‐6700HQ CPU @ 2.60GHz 16 GB MSI GS63VR 6RF 9S716K212008ZG9000042 Windows 10 Pro 2/14/2018 averkuil‐wood L_DBLEWETT Intel Core i5‐7300U CPU @ 2.60GHz 4 GB Microsoft Surface Pro 3630280253 Windows 10 Pro 4/18/2018 dblewett L_DEANMSI Intel Core i7‐5700HQ CPU @ 2.70GHz 16 GB MSI GS60 2QE 9S716H512617ZF7000015 Windows 8.1 1/11/2016 dshaffi L_DSCHULTZMSI Intel Core i7‐6700HQ CPU @ 2.60GHz 32 GB MSI GS63VR 6RF 9S716K212008ZG8000040 Windows 10 Pro 5/16/2018 dschultz L_JCHEUNG Intel Core i7‐8550U CPU @ 1.80GHz 8 GB HP HP ProBook 440 G5 5CD8163YTV Windows 10 Pro 5/18/2018 jcheung L_JMACKENSEN Intel Core i7‐8550U CPU @ 1.80GHz 8 GB HP HP ProBook 440 G5 5CD8163YSX Windows 10 Pro 6/1/2018 jmackensen L_JMORRISMSI Intel Core i7‐7700HQ CPU @ 2.80GHz 16 GB MSI GS63VR 7RF 9S716K212236ZH2000018 Windows 10 Pro 3/6/2018 rsarabun L_MMAZALIN Intel Core i7‐6700HQ CPU @ 2.60GHz 16 GB MSI GS63VR 6RF 9S716K212008ZG9000038 Windows 10 Pro 3/9/2018 mmazalin L_RCASTROMSI Intel Core i7‐7700HQ CPU @ 2.80GHz 16 GB MSI GS63VR 7RF 9S716K212230ZH8000250 Windows 10 Pro 3/5/2018 rcastro MMEYERSURFACE Intel Core i7‐6600U CPU @ 2.60GHz 8 GB Microsoft Surface Book 7889373657 Windows 10 Pro 3/1/2018 PROJECTPLANNERS Intel Core i5‐7500T CPU @ 2.70GHz 8 GB HP HP ProDesk 600 G3 DM 8CG82403SH Windows 10 Pro 7/17/2018 SMALLVIARM‐PC Intel Core i5‐7500T CPU @ 2.70GHz 8 GB HP HP ProDesk 600 G3 DM 8CG82403S2 Windows 10 Pro 7/17/2018 TABLETPC Intel Atom CPU Z2760 @ 1.80GHz 2 GB Samsung 500T HYUY91ED200022 Windows 8 2/28/2018 TVSERVER Intel Core i7‐6700 CPU @ 3.40GHz 16 GB LENOVO ThinkStation P310 Tower MJ05S522 Windows 10 Pro 9/19/2017 jwurster WPA‐TABLET Intel Atom CPU Z2760 @ 1.80GHz 2 GB Samsung 500T HYUY91DCC00240 Windows 8 4/2/2018 Page 2 of 3
19. X_ANITAS Intel Core i5‐4690 CPU @ 3.50GHz 16 GB Dell Inc. OptiPlex 9020 3RM1T52 Windows 7 Pro 11/18/2015 kparks X_BROBINSON Intel Core i7‐4770 CPU @ 3.40GHz 8 GB Dell Inc. OptiPlex 9020 B3K8P22 Windows 8.1 Pro 11/21/2014 brobinson X_DELLIS Intel Core i5‐4210U CPU @ 1.70GHz 8 GB Dell Inc. Latitude 3540 1D5Q402 Windows 8.1 Pro 4/22/2015 lbrahim X_DMCCONNELL Intel Core i7 CPU 950 @ 3.07GHz 12 GB Intel DX58SO__ Windows 7 Pro 5/6/2014 dmcconnell X_JHERMANWIN8 Intel Core i7‐3770 CPU @ 3.40GHz 8 GB Dell Inc. OptiPlex 7010 BJKWDZ1 Windows 8.1 Pro 3/20/2014 jherman X_KDAVIS Intel Core i7‐3770 CPU @ 3.40GHz 8 GB Dell Inc. OptiPlex 7010 BJLVDZ1 Windows 8.1 Pro 3/25/2014 hfarrokhi X_KDICKINSON Intel Core i7‐4790 CPU @ 3.60GHz 16 GB Dell Inc. OptiPlex 9020 FBYHF42 Windows 8.1 Pro 6/24/2015 sitretiak X_KENTPCSPARE Intel Core2 Quad CPU Q6600 @ 2.40GHz 4 GB INTEL DG31PR Windows 7 Pro 5/31/2016 kentstorage X_KPARKS_HOME Intel Core i7‐4790 CPU @ 3.60GHz 8 GB Dell Inc. OptiPlex 9020 GYR3F42 Windows 8.1 Pro 6/16/2015 kparks X_RBRUCE Intel Core i7‐4770 CPU @ 3.40GHz 8 GB Dell Inc. OptiPlex 9020 CFLFX12 Windows 8.1 Pro 9/11/2014 rbruce X_RTHORNTON Intel Core i7‐4790 CPU @ 3.60GHz 16 GB Dell Inc. OptiPlex 9020 45C6R52 Windows 8.1 Pro 6/24/2015 X_RWAYHOME Intel Core i7‐3770 CPU @ 3.40GHz 8 GB Dell Inc. OptiPlex 7010 70NS9Y1 Windows 8.1 Pro 7/10/2014 X_SERVICEOFFICE Intel Core2 Quad CPU Q6600 @ 2.40GHz 4 GB Intel DG33BU__ Windows 7 Pro 5/27/2016 gmacmillan X_SHEWER Intel Core i5‐4310U CPU @ 2.00GHz 16 GB Dell Inc. Latitude E5540 JPYGS32 Windows 7 Pro 6/30/2015 shewer X_UPHOLSTERY Intel Core i5 CPU 760 @ 2.80GHz 8 GB Intel WBIBX10J Windows 7 Pro 4/14/2016 cgillis X‐KENT1 Intel Core i7‐3770 CPU @ 3.40GHz 8 GB INTEL DH77EB Windows 7 Pro 12/6/2012 rick Unit not online during collection of data Name CPU RAM Make Model Serial OS Install ALEX‐HOME Intel Core2 Quad CPU Q6600 @ 2.40GHz 4 GB Intel DG33BU__ Windows 7 Pro 5/3/2018 BACKMEETINGRM‐P Intel Core i5‐7500T CPU @ 2.70GHz 8 GB HP HP ProDesk 600 G3 DM 8CG8240434 Windows 10 Pro 7/17/2018 H_BPORTER Intel Core i7‐2600 CPU @ 3.40GHz 4 GB Intel DP67DE__ Windows 7 Pro 8/3/2011 H_CAROLYNNELUCA Intel Core i7 CPU 930 @ 2.80GHz 20 GB Intel DX58SO__ Windows 7 Pro 8/14/2015 H_CSCHERK Intel Core i5‐6300U CPU @ 2.40GHz 8 GB Dell Inc. Latitude E5570 GK9HWF2 Windows 7 Pro 5/2/2017 H_DTORRY Intel Core2 Quad CPU Q6600 @ 2.40GHz 2 GB INTEL DG31PR Windows XP Pro 10/2/2008 H_EDSONVAZQUEZ Intel Core i7‐3770 CPU @ 3.40GHz 8 GB Intel DP67DE__ Windows 7 Pro 6/5/2012 H_JAMIWURSTER Intel Core i7‐2600 CPU @ 3.40GHz 4 GB Intel DP67DE__ Windows 7 Pro 8/18/2011 H_JULIEWOO Intel Core i7‐2600 CPU @ 3.40GHz 4 GB Intel DP67DE__ Windows 7 Pro 11/3/2011 H_MIKEMEYER Intel Core i7‐2600 CPU @ 3.40GHz 8 GB Intel DP67DE__ Windows 7 Pro 5/30/2012 H_RAND1 Intel Celeron CPU B800 @ 1.50GHz 4 GB TOSHIBA Satellite Pro C650 9B224787Q Windows 7 Pro 11/25/2011 H_RECEPTIONDESK Intel Core i7‐3770 CPU @ 3.40GHz 8 GB Intel DP67DE__ Windows 7 Pro 10/10/2012 H_SCOX2 Intel Core i7‐3770 CPU @ 3.40GHz 8 GB Dell Inc. OptiPlex 7010 1PRSSW1 Windows 7 Pro 3/15/2013 H_SPAREDWG1 Intel Core i7 CPU 930 @ 2.80GHz 12 GB Intel DX58SO__ Windows 7 Pro 2/25/2016 H_SPRIESTLY Intel Core i7‐3770 CPU @ 3.40GHz 8 GB Intel DP67DE__ Windows 7 Pro 7/9/2013 H_UPHOLSTERY Intel Core2 Quad CPU Q6600 @ 2.40GHz 2 GB INTEL DG31PR Windows XP Pro 10/22/2013 H‐LGROVES Intel Core i5 CPU 760 @ 2.80GHz 4 GB Intel WBIBX10J Windows 7 Pro 8/17/2010 X_RKRUSE Intel Core i5‐4310U CPU @ 2.00GHz 8 GB Dell Inc. Latitude E5540 1406K32 Windows 7 Pro 1/15/2015 Page 3 of 3
20. Cost of Managed Services as per agreement Description Unit Unit Price Extended Price Windows Servers Veeam Backup 1 225.00 225.00 Print Server/AutoCAD License Server 1 225.00 225.00 Dell OpenManage Web Server 1 225.00 225.00 VPN 1 225.00 225.00 RFID 1 225.00 225.00 SQL, Hedberg Backend 1 225.00 225.00 AD, DNS 1 225.00 225.00 Exchange 1 225.00 225.00 Terminal Server 1 225.00 225.00 AD, DNS, DHCP, WINS 1 225.00 225.00 Active Fax, Roomwizard, Hedberg EHS IIS 1 225.00 225.00 Hedberg Web Services, DigiOPS 1 225.00 225.00 File Server 1 225.00 225.00 VMWare VCenter 1 225.00 225.00 Network Switches (4), Aruba AP (2) 6 80.00 $480.00 Workstations/Desktops/Laptops 137 70.00 $9,590.00 Mobile Devices N/C Firewall – Managed by Stargate N/C Total: $13,220.00
21. Adjustments as of October 1st, 2018 Description Unit Unit Price Extended Price Windows Servers Veeam Backup – included as part of backup agreement 0 0.00 0.00 Print Server/AutoCAD License Server 1 225.00 225.00 Dell OpenManage Web Server – support server 0 0.00 70.00 VPN 1 225.00 225.00 RFID 1 225.00 225.00 SQL, Hedberg Backend 1 225.00 225.00 AD, DNS (Shutdown) 0 0.00 0.00 Exchange (Migrating) 0 0.00 0.00 Terminal Server 1 225.00 225.00 AD, DNS, DHCP, WINS 1 225.00 225.00 Active Fax, Roomwizard, Hedberg EHS IIS 1 225.00 225.00 Hedberg Web Services, DigiOPS 1 225.00 225.00 File Server 1 225.00 225.00 VMWare VCenter 1 225.00 225.00 Network Switches (4), Aruba AP (2) 6 80.00 $480.00 Workstations/Desktops/Laptops 137 70.00 $9,590.00 Mobile Devices N/C Firewall – Managed by Stargate N/C Total: $12,320.00
22. Heritage Keentech
23. Office 365 Migration !
24. Estimated Cost Office 365 Subscription About 135 users at $15.20 per month O365 Business Premium = $2,052 per month. There will be a few email only accounts (i.e. photocopies) for about $3.00 per month. O365 Business Premium includes:  Outlook  Word  Excel  PowerPoint  Web Version of Outlook, Word, Excel, and PowerPoint  Each license covers fully installed Office applications on 5 phones, 5 tablets, 5 PCs or Macs  OneNote  Access (PC only)  Exchange (50GB mailbox)  OneDrive with 1TB of storage per license  SharePoint  Skype for Business  Microsoft Teams
25. Estimated Migration Cost from Exchange to Office 365 Tasks Hours Exchange mailbox migration to O365 – about 7 hours per group, total 11 groups 77 PCs Office apps installation – about 105 PCs 63 Terminal Server and Photocopier 3 Mobile device reconfiguration for 135 users 27 Project Management 28  Mailbox migration – server related services 77 hours at $120 = $9,240.00  Project management – 28 hours at $130 = $3,640.00  PCs and Mobile – 93 hours, assuming 85% done by helpdesk, 15% of 93 hours is about 14 hours at $60 = $840.00.  Therefore, the estimated cost for the migration is $13,720.00
26. Discussion Topics 1. Must have warranty on the two Dell T420 servers and the Lenovo RD650 server 2. Must have warranty on the Dell Storage SAN 3. Migrate 3 x VM’s off the oldest Dell server PowerEdge T710 and decommission 4. Any PCs with less than 4GB memory – increase memory or replace 5. Any PCs in service on or before 2014 – check with users about its performance 6. Windows 7 mainstream support ended as of January 13, 2015, and extended support will be ending as of January 14th, 2020 – replace the older PCs with Windows 7 in 2019, and replace the remaining PCs with Windows 7 by the end of 2020. 7. Investigate Hedberg and DigiOPS migration into the cloud 8. Investigate Accounting migration into the cloud 9. Replace phone system – when?