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Observability 3 ways: logging metrics and tracing

Observability 3 ways: logging metrics and tracing

Talk given at dotscale exploring three common observability systems. This talk was inspired by https://peter.bourgon.org/blog/2017/02/21/metrics-tracing-and-logging.html

Adrian Cole

April 24, 2017
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  1. Observability 3 ways
    Logging, Metrics and Tracing
    @adrianfcole
    works at Pivotal
    works on Zipkin
    let’s talk about observability.. how we understand production.. through three common tools

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  2. Unifying theory
    • Logging - recording events
    • Metrics - data combined from measuring events
    • Tracing - recording events with causal ordering
    Everything is based on events
    credit: coda hale
    note: metrics take in events and emit events! ex a reading of requests per second is itself an event

    data combined from measuring events put more specifically: metrics are “statistical aggregates of properties of events which generate periodic events recording the
    instantaneous values of those aggregates"

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  3. Tracing
    Request
    scoped
    Logging
    Events
    Metrics
    Aggregatable*
    credit: peter bourgon
    Focal areas
    often confused because they have things in common, like a timeline.

    start with logging: crappy error happened

    tracing: impact of that error

    metrics: how many errors of this type are happening in the system

    logs: discrete events: debug, error, audit, request details

    crappy error happened;

    tracing can tell you the impact of that error. for example did it cause a caller to fail or did it delay it?

    tracing: request-scope causal info: latency, queries, IDs

    metrics: gauge counter histogram; success failure or customer

    how many errors of this type are happening in this cluster?

    not all metrics are meaningfully aggregatable, ex percentiles or averages

    https://peter.bourgon.org/blog/2017/02/21/metrics-tracing-and-logging.html

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  4. Let’s use latency to
    compare a few tools
    • Log - event (response time)
    • Metric - value (response time)
    • Trace - tree (response time)
    event value and tree are outputs of each corresponding system

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  5. Logs show response time
    [20/Apr/2017:14:19:07 +0000] "GET / HTTP/1.1" 200
    7918 "" "Mozilla/5.0 (X11; U; Linux i686; en-US; rv:
    1.8.1.11) Gecko/20061201 Firefox/2.0.0.11 (Ubuntu-
    feisty)" **0/95491**
    Look! this request took 95 milliseconds!
    often a field or other to derive duration from logs.

    note there’s some complexity in this format, and often latency is timestamp math between events.

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  6. Metrics show response time
    Is 95 milliseconds slow?
    How fast were most
    requests at 14:19?
    context of a fact within the system.

    95ms is indeed slow, but not critical. most requests were good at that time, even if the system had trouble 10 minutes prior

    can be work resource event customer metrics

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  7. What caused the request to take 95
    milliseconds?
    åȇȇȇȇȇȇȇȇȇȇȇȇ95491 microsecondsʒʒʒʒʒʒʒʒʒʒʒʒʒʒʒʒʒʒʒʒʒʒʒʒʒʒʒå
    ʔ䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢ʔ
    ʔ䡢䡢䡢䡢䡢䡢䡢䡢䡢ʔ
    åȇȇȇȇȇȇȇȇȇȇȇȇ 557231 microsecondsʒʒʒʒʒʒʒʒʒʒʒå
    ʔ䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢ʔ
    ʔ䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢ʔ
    ʔ䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢䡢ʔ
    Traces show response time
    an error delayed the request, which would have otherwise been performant.

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  8. First thoughts…
    • Log - easy to “grep”, manually read
    • Metric - can identify trends
    • Trace - identify cause across services

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  9. How do you write timing
    code?
    • Log - time and write formatted or structured logs
    • Metric - time and store the number
    • Trace - start, propagate and finish a “span”
    Jargon alert! span == one operation in the call graph

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  10. Logging response time
    Find the thing you want and time it, format the result
    into a log statement.
    long tookMs = TimeUnit.NANOSECONDS.toMillis(System.nanoTime() - startNs);
    logger.log("<-- " + response.code() + ' ' + response.message() + ' '
    + response.request().url() + " (" + tookMs + "ms" + (!logHeaders ? ", "
    + bodySize + " body" : "") + ')');
    often global reference to a logger, as events share no state between them

    Code is simplified and uncompilable variant of okhttp request logger

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  11. Metric’ing response time
    Initialize something to record duration and add to it
    val latencyStat = statsReceiver.stat("request_latency_us")
    def apply(request: Req, service: Service[Req, Rep]): Future[Rep] = {
    val elapsed = Stopwatch.start()
    service(request).respond { response =>
    latencyStat.add(elapsed().inUnit(MICROSECONDS))
    }
    }
    often endpoint-scoped reference to a stat, api often limited to the value type

    Code is simplified and uncompilable variant of finagle tracing

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  12. Tracing response time
    Create and manage a span. Pass it on via headers
    ConnectionManager::mutateRequestHeaders(
    --snip--
    if (tracing_decision.is_tracing) {
    active_span_ = tracer_.startSpan(*this, *request_headers_, request_info_);
    }
    }
    ConnectionManager::onResponseStream(
    --snip--
    if (active_span_) {
    tracer_.finalizeSpan(*active_span_, *request_headers_, request_info_);
    }
    }
    managing spans ensures parent/child links are maintained. this allows the system to collate spans into a trace automatically.

    Code is simplified and uncompilable variant of lyft envoy tracing

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  13. Impact of timing code
    • Log - ubiquitous apis, but requires coordination
    • Metric - easy, but least context
    • Trace - hardest, as identifiers must be passed
    within and between services
    logging and metrics require less state, so are easier to program

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  14. Should you write timing
    code?
    • Frameworks usually have metrics built-in
    • Many frameworks have tracing built-in
    • Lots of edge cases in this sort of code!
    edge cases like clock skew, sparse traces, overhead management

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  15. How is timing data
    shipped?
    • Log - pull raw events into a parsing pipeline
    • Metric - report duration buckets near-real time
    • Trace - report spans near-real time
    logs usually imply disk writes and/or store forward pipelines which can be available minutes later.

    There are different architectures behind services, so these are just tendencies. Ex all three are sometimes placed over the same pipeline. Also, sometimes there’s
    buffering in log pipelines for recent data,.

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  16. Parsing latency from events
    Identify the pattern and parse into indexable fields
    input {
    file {
    path => "/var/log/http.log"
    }
    }
    filter {
    grok {
    match => { "message" => "%{IP:client} %{WORD:method} %
    {URIPATHPARAM:request} %{NUMBER:bytes} %{NUMBER:duration}" }
    }
    }
    an example of reading a file and parsing duration from it. also includes other fields so you can rollup by ip

    config is from elasticsearch grok plugin docs

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  17. Bucketing duration
    define boundaries up front…
    boundaries[0] = 1; // 0 to < 1ms
    boundaries[1] = 1000; // 1ms to < 1s
    boundaries[2] = 50000; // 1s to < 50s
    add values by incrementing count in a bucket
    for (int i = 0; i < boundaries.length; i++) {
    if (duration < boundaries[i]) {
    bucket[i]++;
    return;
    }
    }
    bucket[boundaries.length]++; // overflow!
    Code is simplified from google-instrumentation

    static bucketing isn’t always used, HDRHistogram is dynamic for example.

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  18. Shipping spans
    Spans represent operations and are structured
    !""""""""""""""""""""""""""""""""#
    $ ""% structure and report span &""""▶
    $ $
    ${ $
    $ "traceId": "aa", $
    $ "id": "6b", $
    $ "name": "get", $
    $ "timestamp": 1483945573944000,$
    $ "duration": 95491, $
    $ "annotations": [ $
    $--snip-- $
    '""""""""""""""""""""""""""""""""(
    This structure can change, but instrumentation code can live forever!

    json is in zipkin format

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  19. How timing data grows
    • Log - grows with traffic and verbosity
    • Metric - fixed wrt traffic
    • Trace - grows with traffic
    ex trace data doesn't necessarily grow based on garbage collection or audit events

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  20. Means to reduce volume
    • Log - don’t log irrelevant data, filtering
    • Metric - read-your-writes, coarser grain
    • Trace - sampling, but needs to be consistent
    Each have different retention, too!
    logging and tracing generally increase volume with traffic

    log systems can lose 10% and there’s often no way to say which 10% will be dropped

    you typically can’t get per-request details from a metric

    people can trust tracing too much and not expect data to ever be absent

    sampling is also possible in metrics, but it can interfere with aggregations.

    accidental sampling a lot of folks ship an unholy amount of data at statsd over UDP w/o recording packet loss - coda

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  21. Stitching all 3 together
    Trace ID
    Cluster
    RPC Name
    Metrics
    Logging
    Tracing
    with all three you can identify knock-on effects of things like pauses or deployment events

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  22. Leverage strengths while
    understanding weaknesses
    • Log - monoliths, black boxes, exceptional cases
    • Metric - identify patterns and/or alert
    • Trace - distributed services “why is this slow”
    all tools are sometimes needed.

    sometimes you have software you can’t affect “black boxes” scraping logs can help.

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  23. Was this helpful?
    If so, thank folks who helped with this!
    @adrianfcole
    @munroenic
    @basvanbeek @bogdandrutu @jeanneretph
    If not, blame me,
    @peterbourgon
    @felix_b @abhik5ingh
    https://peter.bourgon.org/blog/
    @coda
    Peter’s blog led to this talk. read it!

    https://peter.bourgon.org/blog/2017/02/21/metrics-tracing-and-logging.html

    The others offered time reviewing, sometimes multiple passes. Each of which improved this content.

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