Building smart applications with conversational interfaces and language services on AWS

Building smart applications with conversational interfaces and language services on AWS

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Alex Casalboni

April 10, 2019
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    Alex Casalboni Technical Evangelist, AWS @alex_casalboni @ 2019, Amazon Web

    Services, Inc. or its Affiliates. All rights reserved Building smart applications with conversational interfaces and language services on AWS
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    About me • Software Engineer & Web Developer • Data

    Science background • Startup experience for 4+ years • AWS Customer since 2013
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    © 2018, Amazon Web Services, Inc. or its Affiliates. All

    rights reserved. Myth: AI is dark magic
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    Data Visualization & Analysis Business Problem – ML problem framing

    Data Collection Data Integration Data Preparation & Cleaning Feature Engineering Model Training & Parameter Tuning Model Evaluation Are Business Goals met? Model Deployment Monitoring & Debugging Yes No Data Augmentation Feature Augmentation The AI Process Re-training Predictions
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    Where to look at in your organisation ? Where data

    is being analyzed to help making decisions: • Sales • Marketing • Social media • Customer supports  • Logs
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    Pro-tips Make it ridiculously easy to collect and store any

    type of data. One line of code should be all it takes for anyone in the company to start collecting and storing new data points Make data ingestion cheap and highly scalable with managed services such as Amazon Kinesis Make data aggregation and exploration easy and accessible to everyone with services such as Amazon Athena and Amazon Quicksight
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    M L F R A M E W O R

    K S & I N F R A S T R U C T U R E Amazon ML Stack A I S E R V I C E S R E K O G N I T I O N I M A G E P O L L Y T R A N S C R I B E T R A N S L A T E C O M P R E H E N D L E X R E K O G N I T I O N V I D E O Vision Speech Chatbots A M A Z O N S A G E M A K E R B U I L D T R A I N F O R E C A S T T E X T R A C T P E R S O N A L I Z E D E P L O Y M L O P S & A L G O S F r a m e w o r k s I n t e r f a c e s I n f r a s t r u c t u r e E C 2 P 3 & P 3 d n E C 2 C 5 F P G A s G R E E N G R A S S E L A S T I C I N F E R E N C E Language Forecasting Recommendations NEW NEW NEW NEW
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    Language capabilities on AWS Vision (OCR) Speech-to-Text (STT) Text-to-Speech (TTS)

    Natural Language Understanding Language Translation Chatbot Interface Amazon Rekognition & Textract Amazon Transcribe Amazon Polly Amazon Comprehend Amazon Translate Amazon Lex
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    Polly • Content creation • Mobile & desktop applications •

    Internet of Things (IoT) • Education & e-learning • Telephony • Game development Use cases • 58 voices across 28 languages • Lip-syncing & text highlighting • Fine-grained voice control • Custom vocabularies • Available in 18 AWS Regions Key features
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    “With Amazon Polly our users benefit from the most lifelike

    Text-to-Speech voices available on the market.” Severin Hacker CTO, Duolingo
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    « Amazon Comprehend helps us analyze the key sentiments, objects,

    and geos in our 30 million plus reviews & testimonies. Now we are able to discover new insights into the unique experiences available at each property, so our customers can make the best decision possible for their travel.” Matt Fryer, VP and Chief Data Science Officer, Hotels.com
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    Supported languages Arabic Simplified Chinese French German Spanish Portuguese Japanese

    Traditional Chinese Italian Russian Turkish Czech (417 translation combinations) Danish Dutch Finnish Swedish Polish Hebrew
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    Think high volume and time-sensitive data Share of worldwide digital

    content Machine translation • User-authored content • Text Analytics • Real-time communication • Content discovery Post-edited machine translation • Legal documents • Healthcare documents • Advertising materials
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    Amazon Lex End to End Speech to Intent ASR+NLU integrated

    into one API Dialog Management Native support & maintains context Text to Speech Amazon Polly integrated into API Business Logic Native integration with AWS Lambda Deployment One click deployment Security Encrypted data in transit & at rest Scale Completely managed service Analytics Monitor and improve End to End
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    Alex Casalboni Technical Evangelist, AWS @alex_casalboni @ 2019, Amazon Web

    Services, Inc. or its Affiliates. All rights reserved Thank you!