From One API Deployment to Thousands, the Journey of an Innersource CI/CD Framework

In large Enterprises, CI/CD pipelines sprout like mushrooms after rain. How then did a framework built in a remote office far from headquarters grow to become the dominant way thousands of engineers across three countries build and deploy their applications? The answer is the power of Innersource and fostering a community of advocates, contributors and enthusiastic users.

This session will take you on the winding and sometimes fraught journey of a successful Innersource project and the many lessons learned along the way. You will walk away with ideas and approaches for fostering an Innersource project, setting ground rules for contributions, elevating and growing the community, and for any large Enterprise; navigating corporate bureaucracy and politics.

Transcript

1. From One API Deployment to Thousands The Journey of an InnerSource CI/CD Framework Roderick Randolph Arthur Maltson Capital One
2. 2 @roderickrandolph Act 1: The Beginning The Beginning Growing Up Enterprise Scale
3. 3 Our digital transformation Waterfall Change Approval Board (CAB) Monolith apps On-prem data centers Mostly commercial software Manual releases Before @roderickrandolph
4. 3 Our digital transformation Agile Continuous Delivery Microservices All in the Cloud Open source software Automated releases Waterfall Change Approval Board (CAB) Monolith apps On-prem data centers Mostly commercial software Manual releases Before After @roderickrandolph
5. 4 But how did we get here? @roderickrandolph
6. 5 software studio Across North America in Toronto ... @roderickrandolph
7. 6 @roderickrandolph
8. 7 @roderickrandolph
9. 8 New to the cloud New to devops New to containers New to open source software New to automation @roderickrandolph
10. 9 Psst...we’re also a regulated Bank @roderickrandolph
11. 10 @roderickrandolph
12. 11 @roderickrandolph
13. 12 Our first success! @roderickrandolph
14. 13 @roderickrandolph
15. 14 @roderickrandolph
16. 15 @roderickrandolph
17. 15 @roderickrandolph
18. 16 Act 2: Growing Up The Beginning Growing Up Enterprise Scale @roderickrandolph
19. 17 @roderickrandolph
20. 17 @roderickrandolph
21. 18 @roderickrandolph
22. 19 Enterprise Auto Loans Division Technology Division Commercial Division Credit Card Division Small Business Division Retail Bank Division @roderickrandolph
23. 20 Enterprise Auto Loans Division Technology Division Commercial Division Credit Card Division Small Business Division Retail Bank Division @roderickrandolph
24. 21 BarnRaising occurs when a community actively decides to come to the same place at the same time to help achieve some specific goal. Source: http://meatballwiki.org/wiki/BarnRaising @roderickrandolph
25. 22 @roderickrandolph
26. 23 • Code reuse • Knock down silos between teams • Boost developer moral • Improve code quality • Faster development • And more @roderickrandolph
27. 24 @roderickrandolph
28. 25 @roderickrandolph
29. 26 @roderickrandolph
30. 27 • Bootcamps/training • Mob programming • Improve documentation • Expand office hours support Growing up @roderickrandolph
31. 28 @roderickrandolph
32. 29 Act 3: Enterprise Scale Enterprise Scale Growing Up The Beginning @roderickrandolph
33. 30 Enterprise Auto Loans Division Technology Division Commercial Division Credit Card Division Small Business Division Retail Bank Division @roderickrandolph
34. 31 Enterprise @roderickrandolph Retail Bank Division Credit Card Division Small Business Division Commercial Division Auto Loans Division Technology Division
35. 32 Enterprise @roderickrandolph
36. 33 Enterprise Credit Card Division @roderickrandolph
37. 34 Enterprise Auto Loans Division Technology Division Commercial Division Credit Card Division Small Business Division Retail Bank Division @roderickrandolph
38. 35 Pipeline Council Enterprise @roderickrandolph
39. 36 Trusted contributors User Community Contributor Trusted Contributor Maintainer @roderickrandolph
40. 37 Where are we today? Before @roderickrandolph
41. 37 Where are we today? Thousands of users Hundreds of contributors Thousands of automated builds Before After @roderickrandolph
42. 38 Epilogue @amaltson
43. 39 Our Journey @amaltson
44. 40 Help With Your Journey @amaltson
45. 41 The Beginning Of Your InnerSource Journey Use this box for citations, sources, statements, notes, and legal disclaimers that are required. Use this box for citations, sources, statements, notes, and legal disclaimers that are required. @amaltson
46. 42 Or Growing Up And Gaining Traction Use this box for citations, sources, statements, notes, and legal disclaimers that are required. Use this box for citations, sources, statements, notes, and legal disclaimers that are required. @amaltson
47. 43 Or Scaling To The Whole Enterprise Use this box for citations, sources, statements, notes, and legal disclaimers that are required. Use this box for citations, sources, statements, notes, and legal disclaimers that are required. @amaltson
48. 44 Three Focus Points Of A Successful InnerSource Journey @amaltson
49. 44 Product ✨ Three Focus Points Of A Successful InnerSource Journey @amaltson
50. 44 Product ✨ User Three Focus Points Of A Successful InnerSource Journey @amaltson
51. 44 Product ✨ User Contributor Three Focus Points Of A Successful InnerSource Journey @amaltson
52. 45 Product ✨ @amaltson
53. 46 Scratch Your Own Itch ✨ @amaltson
54. 47 Define Principles ✨ @amaltson
55. 48 RFCs ✨ @amaltson
56. 49 Don’t Lose Sight Of The Details ✨ @amaltson
57. 50 • Scratch your own itch • Define principles • RFCs • Don’t lose sight of the details Product ✨ @amaltson
58. 51 User @amaltson
59. 52 White Glove Support @amaltson
60. 53 Automate Frequent Touchpoints @amaltson
61. 54 User Happiness @amaltson
62. 55 NPS - Net Promoter Score @amaltson
63. 56 • White glove support • Automate frequent touchpoints • NPS (Net Promoter Score) User @amaltson
64. 57 Contributor @amaltson
65. 58 Transparency @amaltson
66. 59 In Person Training And Bootcamps @amaltson
67. 60 Trusted Contributor Model @amaltson
68. 61 Recognition @amaltson
69. 62 • Transparency • In person training and bootcamps • Trusted contributor model • Recognition Contributor @amaltson
70. 63 Product ✨ User Contributor Three Focus Points Of A Successful InnerSource Journey @amaltson
71. 64 Lessons Learned @amaltson
72. 65 More documentation @amaltson
73. 65 More documentation @amaltson
74. 66 Keep up code quality @amaltson
75. 67 Continue Evolving The Contribution Model @amaltson
76. 68 • More documentation • Keep up code quality • Continue evolving contribution model Lessons Learned @amaltson
77. 69 Getting Start Growing Enterprise Scale Product ✨ Scratching our own itch Define principles RFCs Don’t lose sight of the details User White glove support Automate frequent touchpoints NPS (Net Promoter Score) Contributor Transparency In person training and bootcamps Trusted contributor model Recognition Lessons Learned More documentation Keep up code quality Continue evolving contribution model InnerSource Project Success What we found works for us Use this box for citations, sources, statements, notes, and legal disclaimers that are required. Use this box for citations, sources, statements, notes, and legal disclaimers that are required. @amaltson
78. 70 Thank You @amaltson
79. 71 Roderick Randolph Distinguished Engineer @roderickrandolph Arthur Maltson Distinguished Engineer @amaltson maltson.com
80. 72 Resources • Slides: https://bit.ly/innersource-journey-does-2020 • InnerSource Commons - a community that shares InnerSource practices: https://innersourcecommons.org • InnerSource Patterns, put a name on your practices: https://github.com/InnerSourceCommons/InnerSourcePatterns • Adopting InnerSource book: https://github.com/InnerSourceCommons/innersourcecommons.org/blob/master/assets/ files/AdoptingInnerSource.pdf • Getting Started with InnerSource book: https://www.oreilly.com/programming/free/getting-started-with-innersource.csp
81. 73 Credits • Layers, Andrey Grinkevich, https://unsplash.com/photos/0x6RTts1jRU • Rent a Delorean Time Machine, Delorean Rental, https://unsplash.com/photos/jLWR4eYzXbw • One of my favourite places, Scott Jackson, https://unsplash.com/photos/OSPVacVamU0 • Cheers, Christine Jou, https://unsplash.com/photos/6PPQDX2liKE • Number counter, Motion Island, https://blog.motionisland.com/wp-content/uploads/2017/03/Simple-After-effects-Counter.gif • Fail Growing Up, Return-It Gang, https://giphy.com/gifs/returnitgang-growth-growing-up-sprout-5Yl9jArDeVlttTd2x6 • The road less traveled, Wei Pan, https://unsplash.com/photos/kQTBcHVV8Pc • Mushrooms, Joël van Schoonhoven, https://unsplash.com/photos/WpdgCZnJI-8 • Amish barn-raising near my home, Randy Fath, https://unsplash.com/photos/u1rq-htexOY • Uh oh, Hello I'm Nik , https://unsplash.com/photos/5dxin91R4ZM • Valvoline car drifting on road, PhotoPum RanaRoja, https://unsplash.com/photos/5_e8ay8l0us • Person holding two baseballs, Jose Morales, https://unsplash.com/photos/3k_FcShH0jY • Nevada desert from plane, Jason Leung, https://unsplash.com/photos/wUWv2QVcgnE • Great Basin Desert, Manny Becerra, https://unsplash.com/photos/8hKMPVQ2ZHU • Somewhere in Nevada, Deborath Ramos, https://unsplash.com/photos/IF-R0aLkn1Y • Grand Canyon National Park, United States, Yuriy Chemerys, https://unsplash.com/photos/3wTkYP5fP3g • Bug Eggs, Bankim Desai, https://unsplash.com/photos/9stHwN_pTuI • Caterpillar, Jairo Alzate, https://unsplash.com/photos/aPCf4QhVsN4 • Butterfly, olga brajnovic, https://unsplash.com/photos/38oQta2JGZg • Downtown Vegas, NeONBRAND, https://unsplash.com/photos/txEjgaqYu_w • Bird scratching, Karo Kujanpaa, https://unsplash.com/photos/7Uk2xNZeobs • Pillars, Photos Hobby, https://unsplash.com/photos/M7V9rglHaFE • Is It Worth the Time, xkcd, https://xkcd.com/1205 • Transparent dice, Jonathan Petersson, https://unsplash.com/photos/W8V3G-Nk8FE • In person training, NESA by Makers, https://unsplash.com/photos/IgUR1iX0mqM • Ladder to Nowhere, Paulius Dragunas, https://unsplash.com/photos/KcAE4ORTGbk • Thanks, Kelly Sikkema, https://unsplash.com/photos/fvpgfw3IF1w • Catch Me If You Can Attorney, Giphy, http://gph.is/1aExquC • Code quality, Chris Ried, https://unsplash.com/photos/ieic5Tq8YMk • Cocoon and butterfly, Suzanne D. Williams, https://unsplash.com/photos/VMKBFR6r_jg • Thank you, David Lusvardi, https://unsplash.com/photos/8vvhEiUPRSY • All other images purchased on Deposit Photos