Academic research often has a reputation of being insular and seldom being used in the real world. At HashiCorp, we've had a long tradition of basing our tools and products on academic research. We look at research for the initial design of products, and for ongoing development of new features. Our industrial research group, HashiCorp Research, has even published novel work. In this talk we cover why we care, how we incorporate research, and what has been particularly useful for us.
Presented at QCon NY.