2013 Automic Automation Heroes

Transcript

1. INNOVATE 2 0 1 3 2013  Automation   Hero  Awards
2. What  did  they  do? • Automated  a  highly  manual  critical  claims  process  with  purge  and   download  that  ultimately  generated  19  separate  reports. How  did  it  impact  the  Business? • Resource  return  to  more  valuable  function • Claims  processing  went  down  from  hours  to  under  10  minutes Sidekick– Most  Valuable  Business  Partner  Hero Alex  Amirtharaj
3. What  did they  do? • Cut  critical  Oracle  Data  Warehouse  processing  time  of  claims  to  be   processed  by  60% • Eliminated  Claims  Processing  Outages How  did  it  impact  the  Business? • Outage  Eliminations  has  recovered  over  $3  Million  in  delayed  revenues   from  outdated  account  information   Hero  – Most  Valuable  Business  Partner David  Kern
4. What  did  they  do? • Automated  the  Password  Change  Management  for  Service  Accounts   that  were  required  for  multiple  systems  in  key  processes What  made  it  cool? • Significantly  improved  confidence  in  changing  configuration  of  complex   systems  -­ current  success  rate  over  90% • Ensured  compliance  with  corporate  security  compliance  policies Sidekick– Out  of  the  Box  Innovation John  Altinian
5. What  did  they  do? • Built  an  automated  Social  Media  Feed  Solution  utilizing  their  big  data   content  and  Predictive  Analytics What  made  it  cool? • Took  their  foundation  expertise  in  automation  and  their  big  data  efforts   for  automating  their  social  media  feeds  to  influence  millions  of   customers  and  ultimately  drive  sales.  Through  business  automation,   they  capitalize  on  customer  engagement  and  drive  customer  interest. Hero  – Out  of  the  Box  Innovation Vince  Sola
6. What  did  they  do? • They  made  security  group  enrollment  self-­service.    Utilizing  a   SharePoint  Workflow  to  get  the  user  request  and  then  Automic   completely  automats  the  back  end. Why  is  it  cool? • Reduces  or  eliminates  human  interaction  required  to  grant  security   requests. • Has  self-­healing  features  to  further  reduce  human  involvement  as  it  is   used Sidekick– Extreme  Technical  Know  How Jim  McCracken
7. What  did  they  do? • Using  the  Java  API,  EBSCO  created  a Automic  Developers  Kit  with   complete  integration  with  their  testing  tools  for  testing  new  workflows   before  Production  Rollout. Why  is  it  cool? • The  ADK  instantly  encapsulates  new  Workflows  and  creates  JUnit testing  and  reports  the  results  to  the  QA  team  for  review.  Automating   tests  has  reduced  regression  testing  from  3-­4  weeks  to  2-­3  days. Hero  – Extreme  Technical  Know-­How  
8. Fender’s  CIO  has  refused  to  sit  on  the  sidelines.     They  have  turned  to  technology  as  an  advantage   in  what  is  generally  considered  a  low  tech   industry. By  partnering  with  Automic  and  Amazon   they  are  lowering  their  IT  costs  through  a  pay  as   you  go  model  while  accelerating  profitability   through  prescriptive  analytics. This  powerful   combination  enables  Fender’s  field  sales  and   customers  to  have  critical  business  intelligence   that  ultimately  results  in  increased  sales  and   optimized  use  of  their  manufacturing  inventory.   Come  to  this  talk  to  learn  about  Fender’s  use  of   Automic  and  their  phased  approach  to  leveraging   critical  BI  systems  in  the  cloud. 8 Automation  Hero  of  the  Year  – Fender!