AzureBootcamp2022: Azure@REGA by Georg Hauzenberger & Stephan Graber

This session is one of the sessions of Azure Bootcamp Switzerland 2022.
www.azurebootcamp.ch

Everybody is familiar with Rega, the Swiss Air Rescue Service. They offer 24/7 air assistance in medical emergencies and operate 17'000 missions every year.In this session, Georg, who is responsible all the applications related to helicopter rescue operations, their mission control system and the Rega-App, shows us what their journey into the cloud looks like. He will shed some light on their decision making processes. Why cloud? And why Azure? And what is their vision? He got answers. Stephan and his company GrabX support Rega on their way to the Azure Cloud. He will provide us with some insights related to their steps into the public cloud and show us what they are currently working on.
🙂 STEPHAN GRABER ⚡️ Partner @ GrabX Solutions
🙂 GEORG HAUZENBERGER ⚡️ Agile Transformation and Project Manager @ Rega

Check out Georg at: https://www.linkedin.com/in/georg-hauzenberger-767a4894/
Check out Stephan at: https://www.linkedin.com/in/stephan-graber-945324178/

Transcript

1. Azure @ Rega
   How the Cloud helps us rescue people – all year
   round
   Georg Hauzenberger, Project Manager, Swiss Air-Rescue Rega
   Stephan Graber, Cloud Architect, GrabX Solutions
   10.05.2022
   

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2. A call is made to Rega’s
   operations centre …
   

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3. A rescue helicopter is
   alerted …
   

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4. The helicopter is on the
   way to the mission location
   …
   

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5. The crew receives the pick-up point
   for an ARS rescue specialist …
   

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6. The rescue specialist is
   taken aboard …
   

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7. … and finally, the person in
   distress can be hoisted out.
   

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8. - 8 -
   A few words about me,
   Georg Hauzenberger:
   

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9. - 9 -
   A few words about me,
   Stephan Graber
   

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10. Do we even need IT in helicopter rescue?
    Azure @ Rega
    - 10 -
    Helicopter Rescue Process
    Person in
    Distress
    Ops
    Centre
    EPDR
    Helicopter
    Crews
    Ground-based
    Rescuers
    

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11. Principles for digital transformation projects
    Azure @ Rega
    - 11 -
    1
    Design
    End-to-End
    2
    Keep IT
    Simple
    3
    Unambiguous,
    Transparent State
    4
    Consider
    Ergonomics
    5
    Measure to
    Improve
    

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12. What is our vision?
    Azure @ Rega
    - 12 -
    As a member of the rescue team,
    I want to have full situational awareness
    without media discontinuities,
    so that I can quickly and safely administer
    (medical) care to a person in distress.
    As a helicopter crew member and/or ground-
    based rescuer,
    I want to be alarmed with maximum
    information as fast as possible,
    so that I can quickly and safely get to a person
    in distress.
    

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13. Our newest mobile-apps
    Azure @ Rega
    - 13 -
    ARMC
    Rega-App V3.0 RegaDA
    

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14. A few anecdotes about our journey
    Azure @ Rega
    - 14 -
    § Recently, we added some new field to ARS’s rescuer management:
    § Introduction of ARMC lead to a few rescuers having a smartphone
    below their Christmas tree J
    § The best place on a Rega base for testing RegaDA is in the
    restroom …
    

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15. And behold some of our webapps
    Azure @ Rega
    - 15 -
    RegaDA Web Application ARMC Web Application
    

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16. So – what role does the Cloud play in all of this?
    Azure @ Rega
    - 16 -
    Agile projects need flexible infrastructure
    Cloud enables true resilience
    Using Cloud resources makes IT services transparent
    We care about OPEX J
    

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17. Which applications do we have in the Cloud?
    Azure @ Rega
    - 17 -
    …
    

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18. 1 8
    Azure Landing Zone / Governance
    Networking – Hub & Spoke
    Identity Management (Azure AD)
    Azure Governance
    Microsoft Defender for Cloud / Azure Policies
    

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19. 1 9
    Lesson Learned / Landing Zone
    ExpressRoute & Azure VPN
    Network Security Groups
    NAT Rules never put source on any
    

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20. 2 0
    Infrastructure as Code
    Source Repository
    Security Improvements
    Deployment Testing
    

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21. 2 1
    RegaDA
    Digitales Aufgebot
    WAF
    onPrem Systems
    

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22. 2 2
    Lesson Learned / RegaDA
    Traffic Manager switch
    Container Instances in vNet do not support LoadBalancer
    Application Gateway does not support active / passive scenarios
    

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23. 2 3
    Rega App
    RegaApp Backend onPrem Systems
    

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24. 2 4
    Lesson Learned / RegaDA
    Application Gateway Integration in AKS
    Infrastructure as Code is key
    Kubernetes RBAC with Azure AD
    

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25. 2 5
    Geostore
    Applications
    

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26. 2 6
    Lesson Learned / Geostore
    Azure Functions VNET Integration only with Premium Plans
    SMB Filesshares cannot be accessed out of Sandbox
    

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27. Next Azure Backlog Items
    

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28. 2 8
    Helicopter positions
    

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29. 2 9
    Azure virtual WAN
    Rega Center
    Rega Base
    Rega Base
    Azure vWAN
    

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30. View Slide