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Reduce Your Footprint

Diana
December 02, 2010

Reduce Your Footprint

A presentation I did for the 2010 Participatory Design Conference held in Sydney. This presentation focusses on the "Reduce Your Footprint" project and how we used agile and participatory design throughout the course of the project.

Diana

December 02, 2010
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  1. Reduce Your Footprint
    Testing the release early:
    the “Release often” mantra
    Diana Mounter
    November 2010

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  2. Reduce Your Footprint - Release often mantra
    Considered design: our toolkit
    Human centred design
    Participatory design
    Agile methodologies
    Ethnographic research

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  3. Reduce Your Footprint - Release often mantra
    Considered design: our principles
    Design for people
    Always design in context
    Ask questions, reject assumptions
    Design with your community
    Break up problems into smaller ones
    Discover hidden opportunities
    Encourage risk taking and celebrate mistakes

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  4. Reduce Your Footprint - Release often mantra
    It’s how we unravel a world of messy situations ...

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  5. Reduce Your Footprint - Release often mantra
    ... to design something that works.

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  6. Reduce Your Footprint - Release often mantra

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  7. Reduce Your Footprint - Release often mantra
    Immersion
    A year of knowledge, experience, and insights to unravel.

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  8. Reduce Your Footprint - Release often mantra
    Immersion
    A year of knowledge, experience, and insights to unravel.

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  9. Reduce Your Footprint - Release often mantra
    Immersion
    Scope workshop

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  10. Reduce Your Footprint - Release often mantra
    Immersion
    Scope workshop
    Synthesizing outcomes to define scope

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  11. Reduce Your Footprint - Release often mantra
    Immersion
    Scope workshop
    Synthesizing outcomes to define scope
    Desk research

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  12. Reduce Your Footprint - Release often mantra
    Immersion
    Scope workshop
    Synthesizing outcomes to define scope
    Desk research
    Observational research and interviews

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  13. Reduce Your Footprint - Release often mantra
    Immersion
    Scope workshop
    Synthesizing outcomes to define scope
    Desk research
    Observational research and interviews
    Workshopping ideas with the communications team

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  14. Reduce Your Footprint - Release often mantra
    Research
    Gaining insights into behaviours in the home.

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  15. Reduce Your Footprint - Release often mantra
    Research
    Gaining insights into behaviours in the home.

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  16. Reduce Your Footprint - Release often mantra
    Research
    Gaining insights into behaviours in the home.

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  17. Reduce Your Footprint - Release often mantra
    Research
    Meeting residents, gaining insights through co-design activities

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  18. Reduce Your Footprint - Release often mantra
    User Experience Strategy

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  19. Reduce Your Footprint - Release often mantra
    User Experience Strategy
    “...my biggest fear is that it will be a
    huge success”
    - media officer

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  20. Reduce Your Footprint - Release often mantra
    User Experience Strategy

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  21. Reduce Your Footprint - Release often mantra
    User Experience Strategy
    Architecting the experience, a human-centered approach

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  22. Reduce Your Footprint - Release often mantra
    Keeping focus on the user

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  23. Reduce Your Footprint - Release often mantra
    Keeping focus on the user
    Sarah, the new mum.

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  24. Reduce Your Footprint - Release often mantra
    Keeping focus on the user
    Sarah, the new mum.
    “I can explore questions and associated
    answers from residents filtered by a topic...”

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  25. Reduce Your Footprint - Release often mantra
    Student Life Journeys
    UNSW Student Life - User
    Experience Strategy
    Iterative

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  26. Reduce Your Footprint - Release often mantra
    Student Life Journeys
    UNSW Student Life - User
    Experience Strategy
    Iterative

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  27. Reduce Your Footprint - Release often mantra
    Branding was a challenge
    “Please simplify the term - it is simply about reducing our impact...”

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  28. Reduce Your Footprint - Release often mantra
    a/b testing

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  29. Reduce Your Footprint - Release often mantra
    Branding workshop

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  31. Reduce Your Footprint - Release often mantra
    Seeding content

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  32. Reduce Your Footprint - Release often mantra
    Survey
    Ambassador
    “It would be great if we could get an email when
    a new question is posted on the site”

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  33. Reduce Your Footprint - Release often mantra
    Stats

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  34. Reduce Your Footprint - Release often mantra
    Iterating on design/architecture

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  35. Reduce Your Footprint - Release often mantra
    Iterating on design/architecture

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  36. Reduce Your Footprint - Release often mantra
    Iterating on design/architecture

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  37. Reduce Your Footprint - Release often mantra
    Agile + participatory
    Transparency to the client and to the community
    Frequent inspection, feedback and review
    Allowed adaption
    Helped ensure we are and keep building the right thing.

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  38. Reduce Your Footprint - Release often mantra
    Release often
    Release, review, get feedback, improve.

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  39. Reduce Your Footprint - Release often mantra
    Release often
    Release, review, get feedback, improve.

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  40. Reduce Your Footprint - Release often mantra
    Results
    Client very happy, yet to market heavily.

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  41. Reduce Your Footprint - Release often mantra
    Results
    Lots of ! on composting and worm farms

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  42. Reduce Your Footprint - Release often mantra
    Results
    Council enjoying new platform to promote progress and events

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  43. Reduce Your Footprint - Release often mantra
    Looking ahead
    Improving design, marketing, making it social.

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  44. digitaleskimo.net
    digitaleskimo.tumblr.com
    slideshare.net/diana.mounter
    Diana is @broccolini

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  45. Reduce Your Footprint - Release often mantra

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  46. Thanks!

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