Responding to change

Slides for Agile Asbury 2014 conference.

The hardest thing to get right in any company is building a healthy work environment, and maintaining it as a company grows and faces new challenges. As a product designer and project manager I've often found myself in the position of the facilitator—encouraging team collaboration and helping keep that collaboration. This means adapting as change happens, and evolving a process that helps us recognize when change is needed. At Etsy this doesn't just mean retrospectives, it filters into many aspects of the workflow. This talk covers what's important to build and maintain a healthy product work environment.

Transcript

1. Responding to Change
2. Hi! I’m Diana, or I’m Broccolini on most of the internet.
7. Made by real people.
8. www.robotodex.com
9. www.soundsradcakes.com
11. Responding to Change
12. Embracing Change
13. Iterate on process
14. Why we like to iterate
15. Assumes we’re right. Design Develop Measure
16. Allows you to review and adapt. ␡ ✓ ✓
17. This goes for our process too
19. 30 Million Members
21. The design team
22. Don’t make change a surprise
23. Share often
26. Talk to people
29. It’s just better
30. Video archive Data insights Switching to SASS Research report Styleguide update Y’All Hands Architecture Review
31. Talk to other teams.
33. Change together
34. Segregation is the enemy of collaboration
36. Jump at chances that help you understand 
 each others worlds.
39. We don’t silo our process.
41. Free to make change
42. ! “A lot of companies pride themselves on openly failing and iterating on their products. 
 So few allow their people to do so with their careers.” ! Cap Watkins
43. The blameless post-mortem
44. ! “ It occurred to me that the “blameless” part 
 of a post-mortem doesn’t just mean that you shouldn’t blame those around you for what happened. I was blaming myself. ” ! Jessica Harllee
45. Sometimes change is a surprise
46. Be open and transparent with your team
49. Embrace change Healthy workplace
50. Thanks :) Diana Mounter @broccolini