Upgrade to Pro — share decks privately, control downloads, hide ads and more …

Responding to change

Diana
October 03, 2014

Responding to change

Slides for Agile Asbury 2014 conference.

The hardest thing to get right in any company is building a healthy work environment, and maintaining it as a company grows and faces new challenges. As a product designer and project manager I've often found myself in the position of the facilitator—encouraging team collaboration and helping keep that collaboration. This means adapting as change happens, and evolving a process that helps us recognize when change is needed. At Etsy this doesn't just mean retrospectives, it filters into many aspects of the workflow. This talk covers what's important to build and maintain a healthy product work environment.

Diana

October 03, 2014
Tweet

More Decks by Diana

Other Decks in Design

Transcript

  1. Responding to Change

    View full-size slide

  2. Hi! I’m Diana, or
    I’m Broccolini on most of the internet.

    View full-size slide

  3. Made by real people.

    View full-size slide

  4. www.robotodex.com

    View full-size slide

  5. www.soundsradcakes.com

    View full-size slide

  6. Responding to Change

    View full-size slide

  7. Embracing Change

    View full-size slide

  8. Iterate on process

    View full-size slide

  9. Why we like to iterate

    View full-size slide

  10. Assumes we’re right.
    Design Develop Measure

    View full-size slide

  11. Allows you to review and adapt.

    ✓ ✓

    View full-size slide

  12. This goes for our process too

    View full-size slide

  13. 30
    Million Members

    View full-size slide

  14. The design team

    View full-size slide

  15. Don’t make change a surprise

    View full-size slide

  16. Talk to people

    View full-size slide

  17. It’s just better

    View full-size slide

  18. Video archive
    Data insights Switching to SASS Research report
    Styleguide update
    Y’All Hands Architecture Review

    View full-size slide

  19. Talk to other teams.

    View full-size slide

  20. Change together

    View full-size slide

  21. Segregation is the enemy of collaboration

    View full-size slide

  22. Jump at chances that help you understand 

    each others worlds.

    View full-size slide

  23. We don’t silo our process.

    View full-size slide

  24. Free to make change

    View full-size slide

  25. !
    “A lot of companies pride themselves on openly
    failing and iterating on their products. 

    So few allow their people to do so with their careers.”
    !
    Cap Watkins

    View full-size slide

  26. The blameless post-mortem

    View full-size slide

  27. !
    “ It occurred to me that the “blameless” part 

    of a post-mortem doesn’t just mean that you
    shouldn’t blame those around you for what
    happened. I was blaming myself. ”
    !
    Jessica Harllee

    View full-size slide

  28. Sometimes
    change is a surprise

    View full-size slide

  29. Be open and transparent with your team

    View full-size slide

  30. Embrace
    change
    Healthy
    workplace

    View full-size slide

  31. Thanks :)
    Diana Mounter @broccolini

    View full-size slide