Responding to change

Slides for Agile Asbury 2014 conference.

The hardest thing to get right in any company is building a healthy work environment, and maintaining it as a company grows and faces new challenges. As a product designer and project manager I've often found myself in the position of the facilitator—encouraging team collaboration and helping keep that collaboration. This means adapting as change happens, and evolving a process that helps us recognize when change is needed. At Etsy this doesn't just mean retrospectives, it filters into many aspects of the workflow. This talk covers what's important to build and maintain a healthy product work environment.

Transcript

1. Responding to Change
   

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2. Hi! I’m Diana, or
   I’m Broccolini on most of the internet.
   

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7. Made by real people.
   

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8. www.robotodex.com
   

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9. www.soundsradcakes.com
   

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11. Responding to Change
    

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12. Embracing Change
    

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13. Iterate on process
    

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14. Why we like to iterate
    

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15. Assumes we’re right.
    Design Develop Measure
    

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16. Allows you to review and adapt.
    ␡
    ✓ ✓
    

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17. This goes for our process too
    

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19. 30
    Million Members
    

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21. The design team
    

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22. Don’t make change a surprise
    

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23. Share often
    

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26. Talk to people
    

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29. It’s just better
    

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30. Video archive
    Data insights Switching to SASS Research report
    Styleguide update
    Y’All Hands Architecture Review
    

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31. Talk to other teams.
    

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33. Change together
    

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34. Segregation is the enemy of collaboration
    

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36. Jump at chances that help you understand 

    each others worlds.
    

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39. We don’t silo our process.
    

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41. Free to make change
    

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42. !
    “A lot of companies pride themselves on openly
    failing and iterating on their products. 

    So few allow their people to do so with their careers.”
    !
    Cap Watkins
    

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43. The blameless post-mortem
    

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44. !
    “ It occurred to me that the “blameless” part 

    of a post-mortem doesn’t just mean that you
    shouldn’t blame those around you for what
    happened. I was blaming myself. ”
    !
    Jessica Harllee
    

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45. Sometimes
    change is a surprise
    

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46. Be open and transparent with your team
    

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49. Embrace
    change
    Healthy
    workplace
    

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50. Thanks :)
    Diana Mounter @broccolini
    

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