Nine Patterns Among Virtuoso UX Teams

NINE PATTERNS among Virtuoso UX Teams @cameronmoll

PHOTO: d.pr/PwZb

ONE ‘Net effect’ matters most.

TWO Hiring matters second-most.

RED SCOTT Hire smart, or manage tough.” “

HIRE WITH YOUR HEAD 1) Treat hiring like any other
process your team has mastered, and give it the structure it deserves. 2) Understand that accurate interviewing is about fact- finding, not about asking clever questions. 3) Measure job competency, not interviewing aptitude. 4) Define the job to be done, and ask: “How has your background prepared you for this position?” 5) Require justification for ‘no’ votes.

THREE Culture & team fit are imperative to the work.

RAW ABILITY SOFT SKILLS CREATIVE THINKING TEAM FIT

NOAK STOKES, BOLD Skills can be taught, but working with
a jerk is no fun for anyone.” “

“Culture”?

It’s what brings you back to work each day.

c =∑ n h=1 {hg ×ƒ } (s,o) See the
explanation: https://vimeo.com/41491450

FOUR Great teams do what works best for them, not
others.

They selectively embrace new thinking, too.

perks.io

data:text/html, <html contenteditable> (Paste this into your browser’s URL bar.
Then code away!)

DANIEL MALL, SUPERFRIENDLY Let’s change the phrase ‘designing in the
browser’ to ‘deciding in the browser.’” “

FIVE Prototyping happens early, frequently, and habitually.

styletil.es

ELEMENT COLLAGES danielmall.com/articles/rif-element-collages clearle .com/thinks/visualdesignexplorations

What’s the ‘best’ prototyping method?

1) It depends. 2) It depends. 3) It depends.

“Something clickable ASAP.”

IN•SPEC•TOR•AT•ING verb Iterating in code using WebKit’s Inspector.

SIX Quality & shipping are in a constant tussle for
top priority.

@MARKAB Programmers don’t burn out on hard work, they burn
out on ... not shipping.” “

TONY FADELL, NEST CEO Any company that fails to act
like a startup is doomed to fail at some point.” “

SEVEN Pausing from the work improves the work.

Photo Credit: h p://ﬂic.kr/p/dUDDWd

EIGHT Collaboration & isolation are valued equally.

TYPICAL WORK DAY (IN-OFFICE) FLOW, FOCUS INTERRUPTIONS

TYPICAL WORK DAY (REMOTE)

ROB FOSTER, MYSTERIOUS TROUSERS When you’re in a state of
flow, it feels almost superheroic.” Source: http://d.pr/ADlQ “

INTERRUPTIONS VIEWED NOT AS INTERRUPTIONS, BUT IMPORTANT TO THE WORK

Photo Credit: h p://d.pr/6To

THE “GOOGLE BUMP” Even the length of the lines inside
the cafeteria are designed to make sure Google employees talk to others they don’t necessarily work with. Source: http://d.pr/d0UE

But, (the good news)

57% of employers offered telecommuting in 2012 Source: http://d.pr/qLTj

jstor.org/stable/10.1086/665048

JOURNAL OF CONSUMER RESEARCH A moderate level of ambient noise
induces processing disfluency, which leads to abstract cognition and consequently enhances creativity.” Source: jstor.org/stable/10.1086/665048 “

Instead of burying oneself in a quiet room trying to
figure out a solution, ... a relatively noisy environment (such as a café) may trigger the brain to think abstractly, and thus generate creative ideas.” “

NINE Every six weeks, two hours are spent watching users
interact with the product. Source: Jared Spool (uie.com/articles/the3qs)

JARED SPOOL, UIE Hours of useless meetings could be replaced
with just a couple hours of testing to see what users are really doing.” “

The Three Qs for Great User Experience Design uie.com/articles/the3qs Build
a Team They’ll Never Leave: The 4 Things That Matter d.pr/kEmi Big Spaceship: Ready to Go Big? d.pr/xMti Why We (Still) Believe in Working Remotely d.pr/I3oP Velocity vs. Quality d.pr/FCJy Rework by Jason Fried, David Heinemeier Hansson

Thank you. @cameronmoll

Nine Patterns Among Virtuoso UX Teams

Nine Patterns Among Virtuoso UX Teams

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