At the halfway point

A mid-year update on the year of Conversational Commerce, presented at MobileBeat 2016 in San Francisco.

Transcript

1. At the halfway point A mid-year update on the year of Conversational Commerce
4. • Graphical “Windows” UI • Window Resizing and Layering • Hyperlinks • Hypermedia • WYSIWYG Word Processing • Contextual Help • Keyword Search • Video calling • Slideshows • Collaborative Document Editing • Version Control • Remote Procedure Calls • Dynamic File Linking • Distribute Client-Server Architecture • Shared Databases Video: SRI International; Text source: Chris Cox
5. SAGE (Semi-Automatic Ground-Environment Computers) 1968
6. Vitruvian Trooper by Cooper “We shape our tools and thereafter our tools shape us.” —Marshall McLuhan
7. 1968 2007
8. • Mutable touchscreen җ immutable hardware keyboard • Always-on connectivity, all-day battery life • Design-driven innovation (distributed as apps) • Socially driven discovery & adoption (virality) How the medium changed 1968 2007
9. 3,500 Q4 '11 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 0 500 1,000 1,500 2,000 2,500 3,000 MESSAGING APPS HAVE SURPASSED SOCIAL NETWORKS Monthly active users for top 4 social networks and messaging apps Big 4 Messaging Apps Big 4 Social Networking Apps Millions BI INTELLIGENCE Source: Companies, Bi Intelligence
10. Messaging: the killer mobile “app”
11. 2016 The year of Conversational Commerce 1968 2007 2016
12. “…interacting with brands, services, or bots in the bidirectional, asynchronous messaging context” —me 1968 2007 2016
13. “Evolving from simple social conversations to business-related conversations.” —Mary Meeker, KPCB 1968 2007 2016
15. + 1968 2007 2016 Slack bots / Uber in Messenger
16. + 1968 2007 2016 Conversational Commerce * January
17. + + 1968 2007 2016 February Uber Skill for Alexa *
18. + + + 1968 2007 2016 M arch Tay / Microsoft Bot Framework / Skype bots *
19. + + + 1968 2007 2016 A pril Kik Bot Store / Telegram Bot Platform 2.0 / Messenger Platform *
20. + + + 1968 2007 2016 M ay Twilio Messaging / Google Allo *
21. + + + 1968 2007 2016 June iMessage SDK *
22. + + 1968 2007 2016 ??? WhatsApp platform? *
23. VCs in 2015: Winter is coming
25. Platform-focused Investment VC Investment
26. Exits Up and to the right
27. Independent platform builders: picks & shovels
28. Will bots replace apps?
29. No.
30. Tree Rings by greatandlittle Web Bots Apps
31. What’s next?
32. ?!
33. Bots in groups meekan scheduling bot @Trivia Master in Skype
34. SandiMacBot  @VeronicaBelbot @EstherBot Bot Wick
35. MessinaBot
36. =Contextually & personally relevant + +
37. Augment human intellect!
38. Thoughts and feedback: @chrismessina Talk to my bot: m.me/messinabot Thank you.