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Bringing Real-time VoIP metrics to 2013

Avatar for danjenkins danjenkins
October 09, 2013
Technology
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Bringing Real-time VoIP metrics to 2013

Bringing Real-time VoIP metrics to 2013 - Astricon 2013

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danjenkins

October 09, 2013
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Transcript

  1. Bringing Real-time VoIP metrics to 2013

  2. @dan_jenkins

  3. Holiday Extras www.holidayextras.co.uk

  4. SIP Details 192.168.1.136 user: 1000 pass: 1000 Wireless Details dan-astricon

  5. I’m not slating anyone or anything!

  6. Problem?

  7. Proprietary

  8. OS/Device specific

  9. Old technology

  10. Expensive

  11. 1990’s

  12. Delays

  13. Zero interactivity

  14. Reliance on other systems

  15. What’s the solution?

  16. 2-3 months ago...

  17. Generic Dashboard Solution

  18. 1 month ago, I realised...

  19. It can’t be done...

  20. Asterisk’s use is diverse

  21. Small business with 1 trunk and 5 queues

  22. Large corporation with 500 extensions, 100 queues and 90 DAHDI

    channels and a Contact Centre

  23. So, I gave up... no-one would use it!

  24. Step back a little, and you realise...

  25. Give people a small base, people will build off that

    and let it grow!

  26. So what am I building?

  27. Open source, scalable dashboard base

  28. ARI | AMI | AGI

  29. David Lee

  30. res_statsd + res_chan_stats res_statsd.c res_chan_stats.c

  31. There’s a module for that... statsd-socket.io

  32. Browser based

  33. Cross Browser support

  34. Web Apps can do almost as much as a native

    app!

  35. Tied in communication tools

  36. What data?

  37. How is it visualised?

  38. The Solution

  39. Node.js

  40. AMI using asterisk-ami npm install [email protected]

  41. Socket.io for Websockets npm install socket.io

  42. Bootstrap

  43. AngularJS

  44. Highcharts or d3.js

  45. Persistence using levelDB

  46. WebRTC Listen to live calls Make calls

  47. Incredibly cheap to run Node.js

  48. The future of apps is the browser

  49. 2 main points needed for success Community Open Source

  50. DEMO

  51. None

  52. How?

  53. Fork all the projects!

  54. Not everyone needs a Death Star...

  55. Usually a X-Wing-Fighter will do!

  56. Carry on and create an open source, dashboard solution

  57. None

  58. Would people want the amazing, awesome solution?

  59. We’re not clones...we’re all unique

  60. GitHub + Community = Awesome

  61. But I haven’t given it a name @dan_jenkins

  62. Thanks! @dan_jenkins

  63. Questions?

  64. http://www.flickr.com/photos/legofenris http://www.flickr.com/photos/nukamari http://www.flickr.com/photos/palentino_irlandes http://www.flickr.com/photos/pedrovezini http://www.flickr.com/photos/balakov http://www.flickr.com/photos/azrasta http://www.flickr.com/photos/lockergnome http://www.flickr.com/photos/icedsoul http://www.flickr.com/photos/mastrobiggo http://www.flickr.com/photos/woodmeister

    http://www.flickr.com/photos/jazz_lego http://www.flickr.com/photos/simondee http://www.flickr.com/photos/yullonline http://www.flickr.com/photos/kalexanderson http://www.flickr.com/photos/kwl