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experience of, and future plans for wardware….....

eHealth Insider
July 03, 2013
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experience of, and future plans for wardware….. The King’s experience - Moira O’Toole

experience of, and future plans for wardware….. The King’s experience
Moira O’Toole, Senior ICT Project Manager
Zebina Ratansi, Head of Nursing Critical Care, Theatres and Diagnostics, Senior ICT Project Manager
Zebina Ratansi, Head of Nursing Critical Care, Theatres and Diagnostics

eHealth Insider

July 03, 2013
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  1. experience of, and future plans for wardware….. The King’s experience

    Moira O’Toole, Senior ICT Project Manager Zebina Ratansi, Head of Nursing Critical Care, Theatres and Diagnostics
  2. Audit results from King’s adapted Early Warning Track and Trigger

    paper charts (POTTS) showed: • 80 % POTTS charts completed fully • 91% associated EWS • 90% EWS calculated correctly • 49% escalated + responded correctly to triggered scores The development of wardware A short history ………. Page 2
  3. Why is response to EWS important Our patients are at

    risk because we fail to detect their deterioration at an early stage & to act appropriately
  4. NCEPOD 2005 27% Hospitals – no EWS 21% ICU admissions

    - avoidable NPSA 2007 11% of deaths -deterioration not identified/acted upon NCEPOD 2012 75% cardiac arrest cases warning signs present Evidence Page 4
  5. Public Inquiry – Mid Staffordshire 2013 Francis Report Recommendation 243

    Observations recorded automatically where possible as taken Results being immediately accessible to all staff electronically
  6. So how did we get to wardware? • Chair of

    the Trust patient deterioration committee also IT geek! • POTTS audit consistently showed inadequate calculation of scores and poor escalation • All problems are fixable with a bit of imagination • Chair and IT geeks put heads together and come up with wardware with a little help from HoN Page 6
  7. Start small • Wardware functionality for EWS tested on two

    wards • Ward sisters engaged and provided feedback to improve system • Nurses LIKED IT!!!! particularly when they gave feedback, changes were made! • Trust support and agreement sought • Wardware became a Trust IT project and team set up for implementation Page 7
  8. No observations recorded for long periods No recognition of deterioration/no

    action EWS calculated incorrectly Limited access of paper based system Delay in receiving prompt medical attention Observations due are flagged  Prompts - abnormalities flagged, escalation protocol flagged  System automatically calculates EWS Observations immediately accessible electronically  Data readily available for audit  Page 15 Key themes Benefits
  9. • Plethora of nursing paper work • Duplication of paper

    work • Need to streamline documents and systems to talk to each other • Engage nurses from the start! They know the reality of clinical practice and what is “doable” • Make systems easy • Make them user friendly • Make them accessible to all • The system needs to make tangible and real difference to Patient Safety What have we learnt? Page 23