Elastic{ON} 2018 - Site Search with Swiftype

Transcript

1. Body Level One Body Level Two Body Level Three Body Level Four Body Level Five Site Search with Swiftype Matt Riley, Quin Hoxie Swiftype Co-founders PM and Tech Lead for Swiftype @ Elastic
2. Swiftype joined forces with Elastic in Oct. 2017
3. Some background on Swiftype • Founded in 2012 • A SaaS product designed to make it easier to build great search experiences • Early adopters of Elasticsearch (v. 0.12) • Often used for Site Search — “adding a search box to your website” • Plug: Google Site Search is going away in about 2 months • Part of a broader goal of offering “solutions” based on the Elastic Stack • 1000+ customers worldwide
4. Swiftype “solution” is like a vertical slice through the Elastic Stack Simple to get started Turn-key features Lots of functionality out-of-the-box
5. Create and manage a tailored search experience for your website with world- class relevance, intuitive customization, and rich analytics. Instantly search across all the tools you use at work, including Dropbox, Salesforce, G Suite, Office 365, Zendesk, and more. BETA
6. Create and manage a tailored search experience for your website with world- class relevance, intuitive customization, and rich analytics. Instantly search across all the tools you use at work, including Dropbox, Salesforce, G Suite, Office 365, Zendesk, and more. A powerful set of APIs and developer tools designed for developers building rich, user-facing search applications. APP SEARCH BETA BETA
7. The Product CONFIDENTIAL Ecommerce Media & Publishing Customer Support Government Education Create and manage a tailored search experience for your website with world- class relevance, intuitive customization, and rich analytics.
8. SaaS, or “Getting started in minutes” Our product has always been SaaS-first, which means you can sign up on our website and get started in just a couple of minutes. Very low friction.
9. SaaS, or “Getting started in minutes” Our product has always been SaaS-first, which means you can sign up on our website and get started in just a couple of minutes. Very low friction.
10. Administrative Interface Our cloud-based administrative dashboard allows both developers and non-technical employees to make changes to their search engine without writing code or redeploying
11. Administrative Interface Our cloud-based administrative dashboard allows both developers and non-technical employees to make changes to their search engine without writing code or redeploying
12. Administrative Interface Our cloud-based administrative dashboard allows both developers and non-technical employees to make changes to their search engine without writing code or redeploying
13. Administrative Interface Our cloud-based administrative dashboard allows both developers and non-technical employees to make changes to their search engine without writing code or redeploying
14. Administrative Interface Our cloud-based administrative dashboard allows both developers and non-technical employees to make changes to their search engine without writing code or redeploying
15. Administrative Interface Our cloud-based administrative dashboard allows both developers and non-technical employees to make changes to their search engine without writing code or redeploying
16. Site Search: Use Cases — Corporate Websites • Corporate website search ‒ qualcomm.com • Customer Support ‒ help.shopify.com • Digital Publishing ‒ techcrunch.com ‒ engadget.com • Ecommerce ‒ sportsbasement.com • Gov / Edu ‒ boston.gov ‒ duke.edu
17. Site Search: Use Cases — Customer Support • Corporate website search ‒ qualcomm.com • Customer Support ‒help.shopify.com • Digital Publishing ‒ techcrunch.com ‒ engadget.com • Ecommerce ‒ sportsbasement.com • Gov / Edu ‒ boston.gov ‒ duke.edu
18. Site Search: Use Cases — Digital Publishing • Corporate website search ‒ qualcomm.com • Customer Support ‒ help.shopify.com • Digital Publishing ‒ techcrunch.com ‒ engadget.com • Ecommerce ‒ sportsbasement.com • Gov / Edu ‒ boston.gov ‒ duke.edu
19. Live Demo
20. Appendix
21. Ecommerce Media & Publishing Customer Support Government Education Instantly search across all the tools you use at work, including Dropbox, Salesforce, G Suite, Office 365, Zendesk, and more. documents updated by me Legal Review Notes for Merger… Microsoft Word - 19 pages Last updated yesterday at 9:47am Pricing Matrix - 2017 Product List Google Sheets - 4 collaborators Last updated 45 minutes ago Jetpack Inc - Signed Con PDF - 2 pages Last updated 2 days ago at 5 Product Release Documentation Microsoft Word - 15 collaborators Last updated today at 9:38am brand-assets.ai Adobe Illustrator - In /Design Last updated a week ago Financial Planning Q2 Microsoft Excel - In Finances Last updated 4 days ago at 1:00pm [Confident PDF - In /L Last updated Application Subm PDF - http://intran Last updated 5 days Swift Group Inc - Initial Proposal PDF - 14 pages Last updated yesterday at 2:11pm Board Mee Microsoft P Last updated pricing matrix updated by jeff bradley Customer Service Product & Engineering Sales & Marketing General Intranet
22. Administrative Interface Our cloud-based administrative dashboard makes it incredibly easy to connect new content sources as new tools are adopted.
23. Desktop Web Browser Search UI Find documents, files, conversations, and people from a single, consolidated search experience that lets you query naturally and get relevant results every time
24. Decks in /Sales Ecommerce deck 2.15.key in /Sales/Decks/ Swiftype Deck for Consumer Reports.ppt in /Sales/Decks/ Swiftype Deck Template.key in /Sales/Decks/ View All Results Sales decks in Dropbox Sales decks in Google Drive sales decks in dropbox macOS App Launch the macOS app via a simple keyboard shortcut and find all the same documents, files, conversations, and people — think of this as Spotlight search for your cloud data
25. Mobile Applications — iOS and Android Fully featured native applications let you find anything on the go and proactively recommend documents and other information based on your upcoming events, recent activity, and more
26. Workflow Integrations Contextual components integrated natively into your existing tools predict and present content that is relevant to the work you do at any point in time, across all your content sources