Digital Communication: Perspectives.

Transcript

2. DIGITAL COMMUNICATION perspectives Ferguson Roper
3. Who am I?
4. I work here
6. I specialise in eLearning
7. My job is to convert this:
8. Into this:*
9. Into this:* *not literally
10. Actually…
11. It looks more like this
12. My brief:
13. My brief: Influence
14. My brief: Influence Persuade
15. My brief: Influence Persuade Digitally
16. My brief: Influence Persuade Digitally With current technology
17. What makes a great manager?
18. The digital divide
19. The digital divide What’s changed?
20. Technology
21. Employees
22. Face-to-face communication Digital communication =
23. Face-to-face communication Digital communication ≠
24. Communication before technology
25. Communication before technology
27. Employees
28. Gen Y hard at work?
29. What can Gen Y bring to the table
30. What can Gen Y bring to the table
31. “My line manager sees his job as one to make the department better whereas my view is to benefit my own personal goals and if they fit with the department’s then even better” - Gen Y graduate *
32. “I think we need to know at the outset what their expectations are. This will help us lead them, and speak their language” - Manager *
33. of managers think they are a coach or mentor to graduates 75% *
34. of managers think they are a coach or mentor to graduates 75% of Gen Y graduates agree this is the case 26% *
35. Include flexibility & challenge Outline expectations & progression Give recognition
36. Include flexibility & challenge Outline expectations & progression Give recognition
37. Include flexibility & challenge Outline expectations & progression Give recognition
38. Give recognition Include flexibility & challenge Outline expectations & progression
39. Create meaning
40. Create meaning
41. Create meaning
42. Create meaning
43. Create meaning
45. Email
46. Limitations?
47. Expectations? Limitations?
48. Expectations? Limitations?
49. Expectations? Limitations? Why do we email?
50. Managing email
51. Managing email Set a schedule
52. Managing email Set a schedule To CC or not to CC?
53. Managing email Set a schedule To CC or not to CC? Search, automate, thread
54. Sarcasm and emotion Accountability Task efficiency Managing email
55. Sarcasm and emotion Accountability Task efficiency Managing email
56. Sarcasm and emotion Accountability Task efficiency Managing email
57. Sarcasm and emotion Accountability Task efficiency Managing email
58. Composing
59. Composing Subject: curiosity or utility 1.
60. Composing Requests in first sentence Subject: curiosity or utility 1. 2.
61. Composing Requests in first sentence Subject: curiosity or utility Short and sweet 1. 2. 3.
62. Composing Requests in first sentence Subject: curiosity or utility Short and sweet Express gratitude 1. 2. 3. 4.
63. Composing Requests in first sentence Measure twice, cut once Subject: curiosity or utility Short and sweet Express gratitude 1. 2. 3. 4. 5.
64. Call to action
66. Don’t forget
67. Archiving
69. Next steps…
70. Social Learning?
71. Social Learning? Yammer?
72. BYOD
73. BYOD …wait
75. …better!
76. BYOD …better!
77. Thanks ferguson.roper@central.wa.edu.au
78. eLearning by o.tacke Old classroom by City of Boston Archives Computer classroom by Teacher McKinley Command line by Travis Isaacs Fancy document by storebukkebruse Spam by epSos.de Frustration by Sean MacEntee Elephant seals by mikebaird MacBook By Craig Garner Bricks By Martin Wessely New Path By Paul Jarvis Asleep by Richard Elzey Shaking hands by reynermedia Dolphins by jurvetson Megaphone by francismckee Tablets by Martin Voltri Old School tablet by A.M. Kuchling B&W men shaking hands by Cushing Memorial Library and Archives, Texas A&M Photo Credits