Hackが好きなエンジニアが組織をHackしてみる考えと実践を経てきたヒストリー

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February 14, 2020

 Hackが好きなエンジニアが組織をHackしてみる考えと実践を経てきたヒストリー

Developers Summit 2020 [14-C-7]
登壇時発表資料

https://event.shoeisha.jp/devsumi/20200213/session/2405/

97fca7950bcb41d23a80fae33fa3197f?s=128

hokutohagi

February 14, 2020
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  1. )BDL͕޷͖ͳΤϯδχΞ͕ ૊৫Λ)BDLͯ͠ΈΔߟ͑ͱ ࣮ફΛܦ͖ͯͨώετϦʔ %FWFMPQFST4VNNJU גࣜձࣾ͏ΔΔഡݪ๺ే

  2. CONFIDENTIAL Copyright © ɹ .CO.,LTD. All rights reserved. 2 ࣗݾ঺հ

    ഡݪ๺ే೥ੜ·Εਆಸ઒ݝग़਎  גࣜձࣾ͏ΔΔ/+44ࣄۀ෦։ൃ՝՝௕ ΤϯδχΞྺɿ೥͘Β͍ 8FCJ04ΞϓϦΤϯδχΞˠΦϑγϣΞ։ൃݱ৔றࡏ ˠ৽نࣄۀ෦ϓϩδΣΫτϦʔμʔˠ։ൃ෦໳੹೚ऀ ˠ৽ଔΤϯδχΞҭ੒੹೚ऀ ˠΤϯδχΞϦϯάϚωʔδϟʔ ޷͖ͳ΋ͷɿ௼Γɺ͓ञɺωί
  3. CONFIDENTIAL Copyright © ɹ .CO.,LTD. All rights reserved. 3 ʢͪΐͬͱ͚ͩʣ

    ձࣾͱαʔϏεͷ঺հ
  4. CONFIDENTIAL Copyright © ɹ .CO.,LTD. All rights reserved. 4 SINCE

    2006
  5. CONFIDENTIAL Copyright © ɹ .CO.,LTD. All rights reserved. 5 Ϋϥ΢υιʔγϯάࣄۀ

    BPOࣄۀ ͏ΔΔࣄۀશମਤ σʔλೖྗɺεΩϟχϯάɺγες Ϝ։ൃɺ%.ൃૹ౳ɺ͓٬༷ͷϊ ϯίΞۀ຿Λ
 Ұׅडୗ
 Ϋϥ΢υϫʔΧʔ΍ࠃ಺֎ͷڠྗ ձࣾΛ׆༻͠ɺ͓٬༷΁αʔϏε Λఏڙ ͏ΔΔ͕Ϋϥ΢υϫʔΧʔΛ׆༻ ͠ɺೖࡳ৘ใͷఏڙ౳ͷ͓٬༷ͷ ϐϯϙΠϯτͷχʔζΛຬͨ͢αʔ ϏεΛఏڙ ͓٬༷ Ϋϥ΢υϫʔΧʔ ͓٬༷ͱΫϥ΢υϫʔΧʔΛɺ
 ʰγϡϑςΟʱΛ௨ͯ͡௚઀
 ͭͳ͙ϓϥοτϑΥʔϜΛఏڙ CGSࣄۀ
  6. CONFIDENTIAL Copyright © ɹ .CO.,LTD. All rights reserved. 6 ׭ެி΍࣏ࣗମ͔Βެࣔ͞ΕΔ

    ೥ؒສ݅ʢ೥ؒஹԁࢢ৔ʣͷೖࡳ৘ใΛਓྗͰऩू ݱࡏɺ ສ݅ͷެࣔ৘ใͱ  ສ݅ͷམࡳ৘ใΛอ༗ /+44ɿೖࡳ৘ใ଎ใαʔϏε
  7. CONFIDENTIAL Copyright © ɹ .CO.,LTD. All rights reserved. 7 ਓͷνΧϥº*5ͷνΧϥͰ

    ࡉ͔͍͜ͱΛ ͭͭ͜͜ίπίπͱ ΍Γ͖ͬͯ ࣄۀ੒௕ͤ͞Δձࣾ ਓͷνΧϥͰੈքΛศརʹ
  8. CONFIDENTIAL Copyright © ɹ .CO.,LTD. All rights reserved. 8 ͏ΔΔͷٕज़ελοΫ

    E L C
  9. CONFIDENTIAL Copyright © ɹ .CO.,LTD. All rights reserved. 9 )BDL͕޷͖ͳΤϯδχΞ͕

    ૊৫Λ)BDLͯ͠ΈΔߟ͑ͱ࣮ફΛܦ͖ͯͨώετϦʔ
  10. Copyright © ɹ .CO.,LTD. All rights reserved. 10 ΤϯδχΞͨΔ΋ͷ ૊৫ͮ͘Γ΋ΤϯδχΞϦϯά͠Α͏

  11. CONFIDENTIAL Copyright © ɹ .CO.,LTD. All rights reserved. 11 ࠓճͷηογϣϯʹ͓͚Δ૝ఆλʔήοτ

    • Ϛωδϝϯτۀ຿Λ΍͍ͬͯΔ͕ɺ
 ͳΜ͔ͩϞϠϞϠ͠ͳ͕Βա͍ͯ͝͠Δ • Ϛωδϝϯτۀ຿΍Ϧʔμʔۀ຿Λ΍Γ࢝Ίͨ • ΩϟϦΞઓུͱͯ͠Ϛωδϝϯτ΍
 ϦʔμʔܦݧΛ͍͖͍ͯͨ͠ͱߟ͍͑ͯΔ
  12. CONFIDENTIAL Copyright © ɹ .CO.,LTD. All rights reserved. 12 *OEFY

    • )BDLʹڵຯΛ͖͔͚࣋ͬͨͬͱ໘ന͞ • ࠓճͷηογϣϯʹ͓͚Δ)BDLͷఆٛ • ૊৫Λ)BDL͢Δͱ͍͏ߟ͑ʹࢸͬͨܦҢ • )BDLΛ௨ͨ͠۩ମతͳऔΓ૊Έ
  13. CONFIDENTIAL Copyright © ɹ .CO.,LTD. All rights reserved. 13 )BDLʹڵຯΛ͖͔͚࣋ͬͨͬͱ໘ന͞

  14. CONFIDENTIAL Copyright © ɹ .CO.,LTD. All rights reserved. 14 άϩʔεϋοΫͨ͜͠ͱ͋ΔͰ͠ΐ͏͔ʁ

    • ೥ࠒɺάϩʔεϋοΫͱ͍͏ݴ༿͕ྲྀߦ • ࣗ਎͕ॴଐ͍ͯͨ͠αʔϏεͰάϩʔεϋοΫΛ࣮ߦ • ౰࣌ͷࣄۀ෦௕
 ʮΤϯδχΞ΋αʔϏεͷ੒௕Λߟ͑ͯࢪࡦاը ͔Βݕূ·ͰҰॹʹ΍Ζ͏ʯ
  15. CONFIDENTIAL Copyright © ɹ .CO.,LTD. All rights reserved. 15 άϩʔεϋοΫΛ΍ָ͍͔ͬͯͯͬͨ͜͠ͱ

    • ΍͍ͬͯͨ͜ͱ • αʔϏεʹ͓͚Δ՝୊ΛԾઆԽ • ԾઆΛݕূ͢ΔͨΊͷࢪࡦΛཱҊ • ཱҊͨ͠ࢪࡦΛࣗΒ࣮ߦ࢓૊ΈΛ࡞Δ • ࣮ߦͨ͠ࢪࡦΛৼΓฦΓ • ָ͔ͬͨ͠ϙΠϯτ • ࣗΒ࡞ͬͨ࢓૊Έ͕ϢʔβʔʹӨڹΛ༩͑Δ࣮ײ
  16. CONFIDENTIAL Copyright © ɹ .CO.,LTD. All rights reserved. 16 ࠓճͷηογϣϯʹ͓͚Δ)BDLͷఆٛ

  17. CONFIDENTIAL Copyright © ɹ .CO.,LTD. All rights reserved. 17 ࠓճͷηογϣϯʹ͓͚Δ)BDLͷఆٛ

    • )BDLͷҙຯʹࠐΊΔ͜ͱ • ߏ଄ʹ͓͚ΔεΩϚΛ஌Δ͜ͱ • ߏ଄ͷεΩϚΛຒΊΔ͜ͱ • )BDLͷҙຯʹ͜Ίͳ͍͜ͱ • ϥΠϑϋοΫɺάϩʔεϋοΫͱ͍ͬͨݴ༿͔Β Ұൠతʹ૝ى͞ΕΔΑ͏ͳɺ
 ͪΐͬͱͨ͠খٕΛ༻͍Δ͜ͱ
  18. CONFIDENTIAL Copyright © ɹ .CO.,LTD. All rights reserved. 18 )BDLߏ଄Λ஌ΓɺͦͷεΩϚʹೖΓࠐΉ

    • ߏ଄Λ஌ΔεΩϚͷࡏΓॲΛ஌Δ • εΩϚʹೖΓࠐΉεΩϚΛຒΊΔ • ϥΠϑϋοΫ΋άϩʔεϋοΫ΋γεςϜϋοΫʢΫ ϥοΫؚΉʣ΋ɺ
 ͦΕͧΕͷԿΒ͔ͷεΩϚʹೖΓࠐΉ΋ͷ • ϥΠϑϋοΫ೔ৗʹ͓͚Δੜ׆श׳ͷεΩϚΛຒΊΔ • γεςϜϋοΫγεςϜʹ͓͚ΔεΩϚʹೖΓࠐΉ
  19. CONFIDENTIAL Copyright © ɹ .CO.,LTD. All rights reserved. 19 ૊৫Λ)BDL͢Δͱ͍͏ߟ͑ʹࢸͬͨܦҢ

  20. CONFIDENTIAL Copyright © ɹ .CO.,LTD. All rights reserved. 20 Ϛωδϝϯτͷ࢓ࣄΛ௨ͨۤ͠೰

    ࢓ࣄͷର৅ ෆ۩߹ͷ ൃݟͱमਖ਼ ࢓ࣄΛ͢Δ͜ͱʹ ΑΔ੒Ռ ΤϯδχΞ ͱͯ͠ ։ൃۀ຿ ϓϩάϥϜ  Ϋϥ΢υٕज़ ϓϩάϥϜΛಡΈ ո͍͠৚݅Λ ಛఆ͠मਖ਼ ϓϩμΫτ  मਖ਼͞Εͨػೳ Ϛωʔδϟʔ ͱͯ͠ Ϛωδϝϯτۀ຿ ώτ  ϓϩδΣΫτͱ͍ ͏֓೦ ໌֬ͳ,1*΍ ͳΜ͔ͩष͏ࣄ৅ ͔Β՝୊Λݟ͚ͭ ग़͠ɺԾઆཱͯ ໨ͷલͷਓ͕تͿ ͜ͱʁ  ͳΜ͔Α͘ͳͬͨ ؾ͕͢ΔνʔϜͷ งғؾʁ
  21. CONFIDENTIAL Copyright © ɹ .CO.,LTD. All rights reserved. 21 Ϛωδϝϯτͷ࢓ࣄʹ͓͚Δؾ෇͖

    • ෆ࣮֬ੑͷߴ͍΋ͷΛ૬खʹ͢ΔͷͰෆ͕҆େ͖͍ • ର໘͢Δ՝୊ͷந৅౓͕ߴ͘ɺ
 ຊ࣭Λଊ͑Δͷ͕೉͍͠ɻೝࣝΛ߹ΘͤΔͷ͕೉͍͠ • ΤϯδχΞͱͯ͠खΛಈ͔͍ͯͨ͠ͱ͖ͱҧ͍ɺ
 ࢓ࣄͷ੒Ռ͕Θ͔Γʹ͍͘ ʮͳΜ͔ͩɺ͠ΜͲ͍ʯ
  22. CONFIDENTIAL Copyright © ɹ .CO.,LTD. All rights reserved. 22 ͠ΜͲ͞Λճආ͢ΔͨΊʹߟ͑ͨ͜ͱ

    ࢓ࣄͷର৅ ෆ۩߹ͷ ൃݟͱमਖ਼ ࢓ࣄΛ͢Δ͜ͱʹ ΑΔ੒Ռ ΤϯδχΞ ͱͯ͠ ։ൃۀ຿ ϓϩάϥϜ  Ϋϥ΢υٕज़ ϓϩάϥϜΛಡΈ ո͍͠৚݅Λ ಛఆ͠मਖ਼ ϓϩμΫτ  मਖ਼͞Εͨػೳ Ϛωʔδϟʔ ͱͯ͠ Ϛωδϝϯτۀ຿ ώτ  ϓϩδΣΫτͱ͍ ͏֓೦ ໌֬ͳ,1*΍ ͳΜ͔ͩष͏ࣄ৅ ͔Β՝୊Λݟ͚ͭ ग़͠ɺԾઆཱͯ ໨ͷલͷਓ͕تͿ ͜ͱʁ  ͳΜ͔Α͘ͳͬͨ ؾ͕͢ΔνʔϜͷ งғؾʁ Ͳ͏ͨ͠Β ෆ࣮֬ੑΛ௿͘ Ͱ͖ΔͩΖ͏͔ Ͳ͏ͨ͠Β ՝୊ͷൃݟΛ ༰қʹͰ͖Δͩ Ζ͏͔ Ͳ͏ͨ͠Β ੒ՌΛΘ͔Γқ ͘Ͱ͖ΔͩΖ͏ ͔
  23. CONFIDENTIAL Copyright © ɹ .CO.,LTD. All rights reserved. 23 ͠ΜͲ͞Λճආ͢ΔͨΊʹߟ͑ͨ͜ͱ

    ࢓ࣄͷର৅ ෆ۩߹ͷ ൃݟͱमਖ਼ ࢓ࣄΛ͢Δ͜ͱʹ ΑΔ੒Ռ ΤϯδχΞ ͱͯ͠ ։ൃۀ຿ ϓϩάϥϜ  Ϋϥ΢υٕज़ ϓϩάϥϜΛಡΈ ո͍͠৚݅Λ ಛఆ͠मਖ਼ ϓϩμΫτ  मਖ਼͞Εͨػೳ Ϛωʔδϟʔ ͱͯ͠ Ϛωδϝϯτۀ຿ ώτ  ϓϩδΣΫτͱ͍ ͏֓೦ ໌֬ͳ,1*΍ ͳΜ͔ͩष͏ࣄ৅ ͔Β՝୊Λݟ͚ͭ ग़͠ɺԾઆཱͯ ໨ͷલͷਓ͕تͿ ͜ͱʁ  ͳΜ͔Α͘ͳͬͨ ؾ͕͢ΔνʔϜͷ งғؾʁ Ͳ͏ͨ͠Β ෆ࣮֬ੑΛ௿͘ Ͱ͖ΔͩΖ͏͔ Ͳ͏ͨ͠Β ՝୊ͷൃݟΛ ༰қʹͰ͖Δͩ Ζ͏͔ Ͳ͏ͨ͠Β ੒ՌΛΘ͔Γқ ͘Ͱ͖ΔͩΖ͏ ͔ ։ൃۀ຿Λ΍͍ͬͯͨͱ͖ͱ ಉ͡Α͏ʹߟ͑ͯΈΑ͏
  24. CONFIDENTIAL Copyright © ɹ .CO.,LTD. All rights reserved. 24 ͠ΜͲ͞Λճආ͢ΔͨΊʹࢼΈͨ͜ͱ

    • ݟ͑ͳ͍΋ͷΛݟ͑ΔΑ͏ʹ͢ΔɻͦΕʹΑͬͯ
 ߏ଄Λཧղ͢ΔʢϓϩάϥϜ΍ΞʔΩςΫνϟΛཧղ͢Δʣ • ߏ଄Λཧղ্ͨ͠ͰεΩϚʹೖΓࠐΉ
 ʢվम͢΂͖ՕॴʹมߋΛ࣮૷͢Δʣ ཧղ ઃܭ ࣮૷
  25. CONFIDENTIAL Copyright © ɹ .CO.,LTD. All rights reserved. 25 )BDLΛ௨ͨ͠۩ମతͳऔΓ૊Έ

  26. CONFIDENTIAL Copyright © ɹ .CO.,LTD. All rights reserved. 26 *OEFYɿ)BDLΛ௨ͨ͠۩ମతͳऔΓ૊Έ

    • έʔεɿ
 ػೳ͢Δ૊৫Λ࡞͍ͬͯ͘ • έʔεɿ
 ΤϯδχΞ૊৫Λձࣾͷ෢ثʹ͍ͯ͘͠
  27. CONFIDENTIAL Copyright © ɹ .CO.,LTD. All rights reserved. 27 έʔε

    ػೳ͢Δ૊৫Λ࡞͍ͬͯ͘
  28. CONFIDENTIAL Copyright © ɹ .CO.,LTD. All rights reserved. 28 έʔεɿػೳ͢Δ૊৫Λ࡞͍ͬͯ͘

    • എܠ • νʔϜϝϯόʔΛେ෯ʹ૿һ͢Δܭը͕ൃ଍ • Θͨ͠͸աڈʹϚωδϝϯτʹ͓͚ΔࣦഊΛ
 ܦݧ͓ͯ͠Γɺେ͖͘ෆ҆Λײ͡Δ • ʮԿ͔Β΍͍ͬͯ͘΂͖ͩΖ͏͔ʯͱ೰Έ࢝ΊΔ • ૬๮Ͱ͋Δ΋͏໊ͷϚωʔδϟʔ͕
 ͲΜͲΜ৭Μͳ͜ͱΛ࣮ࢪ͍ͯ͘͠
  29. CONFIDENTIAL Copyright © ɹ .CO.,LTD. All rights reserved. 29 έʔεɿػೳ͢Δ૊৫Λ࡞͍ͬͯ͘

    • ߏ଄Λཧղ͢Δ • ػೳ͢Δ૊৫ʹඞཁͳ͜ͱΛߟ͑ɺ
 ૊৫ͷཁૉʢνΣελʔɾόʔφʔυʣ ʹ౰ͯ͸ΊΔ • ݟ͖͑ͯͨεΩϚ • ϓϩδΣΫτ͕૿͑Δ͕νʔϜͱͯ͠ͷڠಇ͕ඞཁ • ਓ਺͕૿͑ɺίϛϡχέʔγϣϯ͕رബԽ • νʔϜͱͯ͠ͷڞ௨ͷ໨త͸௥͍ଓ͚͍ͨ ڞ௨ͷ໨త ڠಇͷҙཉ ίϛϡχ έʔγϣϯ
  30. CONFIDENTIAL Copyright © ɹ .CO.,LTD. All rights reserved. 30 έʔεɿػೳ͢Δ૊৫Λ࡞͍ͬͯ͘

    • εΩϚΛຒΊΔ • ૊৫ͷํ਑ΛఆΊΔݟ௚͢ • ڞ௨ͷ໨త • ࣗ෼ͨͪͷߦಈࢦ਑Λࣗ෼ͨͪͰ࡞Δ • ڠಇͷҙཉ ίϛϡχέʔγϣϯ ڞ௨ͷ໨త ڠಇͷҙཉ ίϛϡχ έʔγϣϯ
  31. CONFIDENTIAL Copyright © ɹ .CO.,LTD. All rights reserved. 31 έʔεɿػೳ͢Δ૊৫Λ࡞͍ͬͯ͘

  32. CONFIDENTIAL Copyright © ɹ .CO.,LTD. All rights reserved. 32 έʔεɿػೳ͢Δ૊৫Λ࡞͍ͬͯ͘

    • ࢲͷ૬๮͕νʔϜͷͨΊʹ࣮ࢪͨͨ͘͠͞Μͷ͜ͱ
  33. CONFIDENTIAL Copyright © ɹ .CO.,LTD. All rights reserved. 33 έʔεɿػೳ͢Δ૊৫Λ࡞͍ͬͯ͘

    • ࢥ͍͖ͭͰ΍͍ͬͯΔͱࢥͬ ͍͕ͯͨɺͦΕͧΕܦݧʹ ཪଧͪ͞Εͨࠜڌ͕͋Δ • ૊৫ͷ੒ޭ॥؀ϞσϧʢμχΤ ϧɾΩϜʣͱ͍͏ߏ଄͔Βߟ͑ ͯ΋આ໌͕Ͱ͖Δ Ҿ༻ɿ૊৫ͷ੒ޭ॥؀ϞσϧCZμχΤϧɾΩϜʛઘࢁྥҖʛ3VJ*[VNJZBNBʛ౎ࢢઓज़ՈʛOPUF
  34. CONFIDENTIAL Copyright © ɹ .CO.,LTD. All rights reserved. 34 έʔε

    ΤϯδχΞ૊৫Λձࣾͷ෢ثʹ͍ͯ͘͠
  35. CONFIDENTIAL Copyright © ɹ .CO.,LTD. All rights reserved. 35 έʔεɿΤϯδχΞ૊৫Λձࣾͷ෢ثʹ͍ͯ͘͠

    • എܠ • ܦӦϨΠϠʔʹٕज़ാग़਎ऀ͕গͳ͘ɺ
 Ͳ͏ʹ͔͍ͨ͠ͱ͍͏ձ࿩͕͋ͬͨ • աڈɺԣ۲ͷ։ൃ૊৫ͷ੹೚ऀΛ΍͍ͬͯͨ • ੹೚ऀͳͷͰࠓޙͷ։ൃ૊৫ͷ͋Δ΂͖࢟Λ
 ߟ͍͑ͯ͘໾ׂΛ͍࣋ͬͯͨ • ߟ͑ͨ͜ͱ͕ͳ͔ͬͨͷͰࠔͬͨ
  36. CONFIDENTIAL Copyright © ɹ .CO.,LTD. All rights reserved. 36 έʔεɿΤϯδχΞ૊৫Λձࣾͷ෢ثʹ͍ͯ͘͠

    • ৭ʑͳ͜ͱΛߟ͑ͨ • ࣗࣾࣄۀΛ͍࣋ͬͯΔձࣾͰͷΤϯδχΞͷ
 ଘࡏՁ஋ͬͯͳΜͩΖ͏͔ • ձ͕ࣾΤϯδχΞͱ͍͏໾ׂʹٻΊ͍ͯΔ͜ͱ͸ͳΜͩΖ͏͔ • ࣄۀͷ੒Ռʹߩݙ͢ΔͨΊʹ͸։ൃ͚ͩ΍͍ͬͯͯ͸
 μϝͳͷͰ͸ͳ͍͔ • ϢʔβʔʹՁ஋Λಧ͚ΔϓϩμΫτͮ͘ΓͷͨΊͷ
 ໾ׂͷͭͰ͔͠ͳ͍ • ͦͷଞͷ໾ׂ΋ؚΊͯҰ౓੔ཧ͠௚ͯ͠ΈΑ͏ • ϓϩμΫτϚωδϝϯτͷ͜ͱʹֶ͍ͭͯΜͰΈΑ͏ • ϓϩμΫτϚωδϝϯτܥͷษڧձʹࢀՃͯ͠ΈΑ͏
  37. CONFIDENTIAL Copyright © ɹ .CO.,LTD. All rights reserved. 37 έʔεɿΤϯδχΞ૊৫Λձࣾͷ෢ثʹ͍ͯ͘͠

    • ߏ଄Λཧղ͢Δ • ϓϩμΫτϚωδϝϯττϥΠΞϯάϧʹ
 ౰ͯ͸ΊΔ • ϓϩμΫτϚωδϝϯττϥΠΞϯάϧʹ͓͚Δ
 ෆࡏ໾ׂΛࡲΓ߹ΘͤΔ • ݟ͖͑ͯͨεΩϚ • ͦ΋ͦ΋໾ׂΛશମతʹ੔ཧͰ͖͍ͯͳ͍ • ෆࡏ໾ׂʹ͍ͭͯͲ͏Χόʔ͠߹͏͔ΛࡲΓ߹ΘͤΒΕ͍ͯͳ͍
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