OwnBackup Our Commitment to Business Continuity All Customers Can Upgrade to Unlimited Package at No Additional Fee Free Access for New Salesforce Health Cloud Customers Supporting Our Communities
Are Responsible for the Data Loss They Create The Customer’s Responsibility Salesforce Platform USER-INFLICTED” LOSS AND CORRUPTION PROTECTION AVAILABILITY AND UP-TIME Backup & Restore Archiving Data Management Data Governance Event Monitoring Field Audit Trail Data & Platform Encryption Usage Auditability Salesforce Shield ADDITIONAL SECURITY LAYER Infrastructure Services Network Services Application Services Secure Data Centers Backup and Disaster Recovery 59 Major Releases HTTPS Encryption Penetration Testing Advanced Threat Detection Identity & Single Sign On Two Factor Authentication User Roles & Permissions Field & Row Level Security Secure Firewalls Real-time Replication Password Policies Third Party Certifications IP Login Restrictions Customer Audits 180,000+ customers 2,000,000+ apps Source: Salesforce Trust Platform Presentation 2019
Recovery Options Manual backup 1x per week, not a complete data set Tedious and time consuming No support is provided Data export scripts must be constantly updated to support schema and API changes Backup requires a full snap shot to ensure integrity of relationships and ability to restore Only refreshes every 30 days Can take couple of days to a week to refresh No historical backups. 6-8 weeks SLA to get your data back in .CSV files. $10k fee. Weekly Export API/DIY Export to Data Warehouse Sandbox Refresh Data Recovery Service Not Favorable RPO No Corruption Recovery No Backup History Not An Option as of July 31, 2020
and Recovery Foundation RPO RTO DATA INTEGRITY SECURITY RELIABILITY ACCESSIBILITY High Frequency + Full Daily Backups vs. Weekly or Longer Minutes vs. Days or Weeks Full Backups of Data Metadata & Files vs. Bits and Pieces Reputable Application, Salesforce Security Review & Platform Security vs. Hopefully we’ll figure it out Set and Forget vs. Admin forgot to update External Access & Export vs. System Outage
of Companies Have No Comprehensive Backup and Recovery Strategy Remote Workforce Adds To Risk 12% 15% 21% 52% I'm not backing up my data Salesforce Weekly Export Integration to On-Premise Database 3rd Party Cloud Application How Are You Backing Up Your Salesforce Data Today? Source: 2020 Salesforce State of Data Protection Survey, conducted by OwnBackup at Dreamforce 2019.
Human Error 8% Integration Errors 7% Migration Error 7% Bad Code Top Causes of User-Inflicted Data Loss and Corruption Source: 2020 Salesforce State of Data Protection Survey, conducted by OwnBackup at Dreamforce 2019. Almost 1/3 of survey respondents reported a data loss or corruption in Salesforce* How am I going to explain this to the board? How are we supposed to close case without history? Where did my sales Team’s opportunities go? Why didn’t you visit OwnBackup at Dreamforce this year? Less Direct Oversight and Control Can Lead to Mistakes
Is Trusted by Leading Brands “OwnBackup provides us with the ability to know what we’re backing up and ensure it remains available. In the event of a small or large disaster, we know we can find specific information from our huge database and get it back in a fast, reliable way.” Jake White IT Project Manager, AECOM “We have had challenges with data loss and deletion as we scaled our processes. We even had a case where someone deleted an event two days before the event took place. With OwnBackup, we were able to identify, find, recover, and restore the data and all its child records in about 30 minutes.” Haley Gould, CRM Manager, Michigan State University “It was very important for us to be in compliance with HIPAA and GDPR regulations. Thanks to OwnBackup’s cloud-based backup and recovery solution, we gained a sense of confidence from the knowledge that our customers will always be protected from user-inflicted data loss or corruption.” Niall Clarke, Group Enterprise Architect, UDG Healthcare HEALTHCARE PROFESSIONAL SERVICES CIVIL ENGINEERING MULTI-INDUSTRY CONGLOMERATE MANUFACTURING HIGHER EDUCATION NON-PROFIT TECHNOLOGY
Helps Customers… Minimize data loss risk Reduce Salesforce costs Simplify regulatory compliance Govern enterprise data Align with risk, privacy, and data policies RETURN TO BUSINESS AS USUAL
Business Continuity and Productivity Platform Safeguard Business Data with Daily, Automated Backups of Complete Data Backup and Recovery Archive Securely for Regulatory and Internal Policy Compliance OwnBackup Archiver Fine Tune Perfect Perfect Data Sets to Populate Sandboxes with Anonomized Data Sandbox Seeding
ISRAEL FORT LEE, NJ LONDON, UK 200+ EMPLOYEES 2,000+ CUSTOMERS 52 99.98% ALL UP TIME 52 TRILLION RECORDS 52 5 STAR RATING LIKELY TO DOUBLE IN ‘20 Continuous Growth
Salesforce ISV Innovation Award 2016 2017 Series B Funding First of 20+ Wins Gold-Certified ISV Partner 2018 Best Places to Work Multi-Product Platform Salesforce Appy Award Backup & Recovery 2019 Series C Funding Top-Rated AppExchange Solution 200+ Reviews New Headquarters Beyond Salesforce Strategy #102 of 500 Accelerator Program Milestones $49.8m Funding