OwnBackup - IT Press Tour March 2020

Transcript

1. OwnBackup for Salesforce Proprietary & Confidential | © Copyright 2020 OwnBackup IT PRESS TOUR MARCH 26, 2020
2. Proprietary & Confidential © Copyright 2020 OwnBackup 2 It started with simple concept: Ever. No company operating in the cloud should ever lose data.
3. 3 Built for Times Like This Proprietary & Confidential | © Copyright 2020 OwnBackup Well positioned to withstand a long economic challenge Strong support from leading investors Diverse customer base across segments and industries Leader in enterprise grade business continuity solutions Rapid Response to Crisis Mobile-ready Workforce No Impact on Services Top Tier Infrastructure
4. 4 Especially Now Proprietary & Confidential | © Copyright 2020 OwnBackup Our Commitment to Business Continuity
 All Customers Can Upgrade to Unlimited Package at No Additional Fee Free Access for New Salesforce Health Cloud Customers Supporting Our Communities
5. Why Backup Salesforce Data? Proprietary & Confidential | © Copyright 2020 OwnBackup
6. Proprietary & Confidential | © Copyright 2020 OwnBackup 6 Customers Are Responsible for the Data Loss They Create The Customer’s Responsibility Salesforce Platform USER-INFLICTED” LOSS AND CORRUPTION PROTECTION AVAILABILITY AND UP-TIME Backup & Restore Archiving Data Management Data Governance Event Monitoring Field Audit Trail Data & Platform Encryption Usage Auditability Salesforce Shield ADDITIONAL SECURITY LAYER Infrastructure Services Network Services Application Services Secure Data Centers Backup and Disaster Recovery 59 Major Releases HTTPS Encryption Penetration Testing Advanced Threat Detection Identity & Single Sign On Two Factor Authentication User Roles & Permissions Field & Row Level Security Secure Firewalls Real-time Replication Password Policies Third Party Certifications IP Login Restrictions Customer Audits 180,000+ customers 2,000,000+ apps Source: Salesforce Trust Platform Presentation 2019
7. Proprietary & Confidential © Copyright 2020 OwnBackup 7 “Yes, we recommend you use 
 a partner backup solution.”
8. Proprietary & Confidential | © Copyright 2020 OwnBackup 8 Salesforce Recovery Options Manual backup 1x per week, not a complete data set
 Tedious and time consuming
 No support is provided Data export scripts must be constantly updated to support schema and API changes Backup requires a full snap shot to ensure integrity of relationships and ability to restore Only refreshes every 30 days
 Can take couple of days to a week to refresh
 No historical backups. 6-8 weeks SLA to get your data back in .CSV files.
 $10k fee. Weekly Export API/DIY Export to Data Warehouse Sandbox Refresh Data Recovery Service Not Favorable 
 RPO No Corruption Recovery No Backup 
 History Not An Option as of July 31, 2020
9. Proprietary & Confidential © Copyright 2019 OwnBackup 9 Stong Backup and Recovery Foundation RPO RTO DATA INTEGRITY SECURITY RELIABILITY ACCESSIBILITY
10. Proprietary & Confidential © Copyright 2019 OwnBackup 10 Stong Backup and Recovery Foundation RPO RTO DATA INTEGRITY SECURITY RELIABILITY ACCESSIBILITY High Frequency + Full Daily Backups vs. Weekly or Longer Minutes 
 vs. Days or Weeks Full Backups of Data Metadata & Files
 vs.
 Bits and Pieces Reputable Application, Salesforce Security Review & Platform Security vs. Hopefully we’ll figure it out Set and Forget 
 vs. 
 Admin forgot to update External Access 
 & Export 
 vs. 
 System Outage
11. 11 High Performance. High Integrity. Proprietary & Confidential | © Copyright 2020 OwnBackup
12. Key Reasons Backup and Recovery Strategy Is More Critical Than Ever Before Proprietary & Confidential | © Copyright 2020 OwnBackup
13. Proprietary & Confidential | © Copyright 2020 OwnBackup 13 88% of Companies Have No Comprehensive Backup and Recovery Strategy Remote Workforce Adds To Risk 12% 15% 21% 52% I'm not backing up my data Salesforce Weekly Export Integration to On-Premise Database 3rd Party Cloud Application How Are You Backing Up
 Your Salesforce Data Today? Source: 2020 Salesforce State of Data Protection Survey, conducted by OwnBackup at Dreamforce 2019.
14. Proprietary & Confidential | © Copyright 2020 OwnBackup 14 49% Human Error 8%
 Integration Errors 7% Migration Error 7% Bad Code Top Causes of User-Inflicted Data Loss and Corruption Source: 2020 Salesforce State of Data Protection Survey, conducted by OwnBackup at Dreamforce 2019. Almost 1/3 of survey respondents reported a data loss or corruption in Salesforce* How am I going to explain this to the board? How are we supposed to close case without history? Where did my sales Team’s opportunities go? Why didn’t you visit OwnBackup at Dreamforce this year? Less Direct Oversight and Control Can Lead to Mistakes
15. Driven by Customer Success Proprietary & Confidential | © Copyright 2020 OwnBackup
16. Proprietary & Confidential | © Copyright 2020 OwnBackup 16 OwnBackup Is Trusted by Leading Brands “OwnBackup provides us with the ability to know what we’re backing up and ensure it remains available. In the event of a small or large disaster, we know we can find specific information from our huge database and get it back in a fast, reliable way.” Jake White
 IT Project Manager, AECOM “We have had challenges with data loss and deletion as we scaled our processes. We even had a case where someone deleted an event two days before the event took place. With OwnBackup, we were able to identify, find, recover, and restore the data and all its child records in about 30 minutes.” Haley Gould, CRM Manager,
 Michigan State University “It was very important for us to be in compliance with HIPAA and GDPR regulations. Thanks to OwnBackup’s cloud-based backup and recovery solution, we gained a sense of confidence from the knowledge that our customers will always be protected from user-inflicted data loss or corruption.” Niall Clarke, Group Enterprise Architect, UDG Healthcare HEALTHCARE PROFESSIONAL SERVICES CIVIL ENGINEERING MULTI-INDUSTRY CONGLOMERATE MANUFACTURING HIGHER EDUCATION NON-PROFIT TECHNOLOGY
17. Proprietary & Confidential | © Copyright 2020 OwnBackup 17 OwnBackup Helps Customers… Minimize data loss risk Reduce Salesforce costs Simplify regulatory compliance Govern enterprise data Align with risk, privacy, and data policies RETURN TO BUSINESS AS USUAL
18. Proprietary & Confidential | © Copyright 2020 OwnBackup 18 OwnBackup Business Continuity and Productivity Platform Safeguard Business Data with Daily, Automated Backups of Complete Data Backup and Recovery Archive Securely for Regulatory and Internal Policy Compliance OwnBackup Archiver Fine Tune Perfect Perfect Data Sets to Populate Sandboxes with Anonomized Data Sandbox Seeding
19. Proprietary & Confidential © Copyright 2020 OwnBackup 19 TEL AVIV, ISRAEL FORT LEE, NJ LONDON, UK 200+ EMPLOYEES 2,000+ CUSTOMERS 52 99.98% ALL UP TIME 52 TRILLION RECORDS 52 5 STAR RATING LIKELY TO DOUBLE IN ‘20 Continuous Growth
20. Proprietary & Confidential © Copyright 2019 OwnBackup 20 2015 Incorporated Salesforce ISV 
 Innovation Award 2016 2017 Series B
 Funding First of 
 20+ Wins Gold-Certified
 ISV Partner 2018 Best Places
 to Work Multi-Product
 Platform Salesforce Appy
 Award Backup & 
 Recovery 2019 Series C
 Funding Top-Rated AppExchange
 Solution 200+ Reviews New 
 Headquarters Beyond Salesforce
 Strategy #102 of 
 500 Accelerator
 Program Milestones $49.8m Funding
21. Continuous Innovation Proprietary & Confidential | © Copyright 2020 OwnBackup
22. 22 New Enterprise-Grade Enhancements Proprietary & Confidential | © Copyright 2020 OwnBackup Proprietary & Confidential © Copyright 2019 OwnBackup oday, Enterprises with multiple Salesforce clouds have to have ultiple OwnBackup instances to implement appropriate admin ontrols. With RBAC Enterprises can operate with one wnBackup instance giving them greater visibility and control ver all their backup and restore capabilities. hat can I do with Role-Based Access Control? Business Units allow you to partition your OwnBackup services in ways that reflect how your company operates Give users access to specific business units and with specific roles Control whether developers can see production data or not and force sandbox annonymization Super-admins can oversee all OwnBackup services in your organization Role-Based Access Control Bring Your Own Key Management Service Protects the security and privacy of backups with state-of-the-art data encryption and key management services. Role Based Access Controls Flexible access controls enable customers to securely manage multiple business unites through OwnBackup
23. 23 The Shortcut on the Path to Recovery Proprietary & Confidential | © Copyright 2020 OwnBackup Assess damage Identify lost data Find lost data Prepare to restore Restore Last Backup DATA LOSS Recovery Point Objective Amount of data a company can afford to lose before it impacts business operations Recovery Time Objective Timeframe data must be restored after a data loss or corruption
24. 24 Market leading business continuity Tracks all changes to supported objects since the last full backup Allows you to recover state to the second before the issue happened Continuous Data Protection Proprietary & Confidential | © Copyright 2020 OwnBackup
25. OFFICE: +646.503.5100 UNITED STATES 940 SYLVAN AVE
 ENGLEWOOD CLIFFS
 NJ 07632 EMEA 2 ALUF KALMAN MAGEN ST
 TEL AVIV 6107075
 ISRAEL UNITED KINGDOM 2 MINSTER COURT
 LONDON EC3R 7BB
 UK FAX: +646.503.5101 EMAIL: INFO@OWNBACKUP.COM www.ownbackup.com Proprietary & Confidential | © Copyright 2020 OwnBackup