Hacking Your Emotional API 2.10

Hacking Your Emotional API 2.10

Being a good developer isn't just about slinging code; we're part of a community. Interacting with others in a community means feelings are involved.
But feelings are messy and uncomfortable, so why can't you just ignore them? Because emotional skills are critical for working well on a team, and for writing code every day.
In this talk you’ll learn how emotions are affecting you by modeling them as an API and looking at the code.

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Emotional API

August 23, 2019
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Transcript

  1. Hacking Your Emotional APIv2.10

  2. Hacking Your Emotional APIv2.10

  3. @emotionalAPI John Sawers Engineering Manager at Privia Health @emotionalapi @johnksawers

    http://emotionalapi.com he/his/him
  4. “Emotions just make so much sense to me” — No

    One Ever
  5. @emotionalAPI • Cry • Make a Scene • Whine •

    Yell Don’t
  6. @emotionalAPI Do • • • •

  7. @emotionalAPI We’re on our own

  8. Endpoints @emotionalAPI

  9. Middleware @emotionalAPI delete /job/12 put /events/mother/visit put /baby/new post /people/co-worker/insult

    get /people/boss/compliment /feels/sadness
 /feels/anger
 /feels/fear
 /feels/anger
 /feels/pride Senses Wetware Inputs
  10. Middleware @emotionalAPI delete /job/12 put /events/mother/visit put /baby/new post /people/co-worker/insult

    get /people/boss/compliment /feels/love
 /feels/anger
 /feels/fear
 /feels/shame
 /feels/pride Senses Wetware Inputs
  11. Methods delete '/job/:id'
 100.times do
 Thread.new(post('/feels/fear')
 end
 20.times do
 Thread.new(post('/feels/sadness')


    end
 end @emotionalAPI
  12. @emotionalAPI A Public API The Bad News

  13. Decomposability @emotionalAPI

  14. “But feelings are icky, and I don’t wanna” — You,

    probably
  15. “Trying not to feel something doesn’t work, and in some

    cases even backfires” David Rock Your Brain At Work[11]
  16. @emotionalAPI Problems

  17. @emotionalAPI Problems

  18. @emotionalAPI Problems • Poorer Executive Function [1]

  19. @emotionalAPI Problems • Poorer Executive Function [1] • Poorer Short

    Term Memory [2]
  20. @emotionalAPI Problems • Poorer Executive Function [1] • Poorer Short

    Term Memory [2] • Lower ability to handle stress and cope with crisis [3]
  21. @emotionalAPI Problems • Poorer Executive Function [1] • Poorer Short

    Term Memory [2] • Lower ability to handle stress and cope with crisis [3] • More self-absorbed [6]
  22. @emotionalAPI Benefits • "[people who feel] powerful process information more

    abstractly, integrating information to extract the gist, detecting patterns and relationships“ [4]
  23. @emotionalAPI Benefits • "[people who feel] powerful process information more

    abstractly, integrating information to extract the gist, detecting patterns and relationships“ [4] • “…in improved behavior but [also] in measurable academic achievement.” [5]
  24. @emotionalAPI Benefits • "[people who feel] powerful process information more

    abstractly, integrating information to extract the gist, detecting patterns and relationships“ [4] • “…in improved behavior but [also] in measurable academic achievement.” [5] • “…measurable health advantage”[6]
  25. @emotionalAPI Benefits • "[people who feel] powerful process information more

    abstractly, integrating information to extract the gist, detecting patterns and relationships“ [4] • “…in improved behavior but [also] in measurable academic achievement.” [5] • “…measurable health advantage”[6] • “Subjects [who] feel powerful judged emotional expression more accurately.”[7]
  26. @emotionalAPI Benefits • "[people who feel] powerful process information more

    abstractly, integrating information to extract the gist, detecting patterns and relationships“ [4] • “…in improved behavior but [also] in measurable academic achievement.” [5] • “…measurable health advantage”[6] • “Subjects [who] feel powerful judged emotional expression more accurately.”[7] • Empathy++
  27. @emotionalAPI Benefits • "[people who feel] powerful process information more

    abstractly, integrating information to extract the gist, detecting patterns and relationships“ [4] • “…in improved behavior but [also] in measurable academic achievement.” [5] • “…measurable health advantage”[6] • “Subjects [who] feel powerful judged emotional expression more accurately.”[7] • Empathy++ • Better career advancement[8]
  28. @emotionalAPI "It wasn't enough to merely be a good engineer

    at Valve. If you were a good engineer with zero communication skills your chances at surviving and thriving when I was there were pretty low. If you acted like an asshole and didn't have many friends it didn't matter how good you were or how awesome your accomplishments were. People like this would be fired sooner or later." - Rich Geldreich
  29. Scenarios

  30. @emotionalAPI Degraded Cognition

  31. @emotionalAPI Advocate for Ideas

  32. @emotionalAPI Code Reviews

  33. @emotionalAPI Distraction

  34. @emotionalAPI Problematic Teammates

  35. @emotionalAPI Impostor Syndrome

  36. @emotionalAPI Interviewed, Hired, Fired

  37. @emotionalAPI Manage & Mentor

  38. http://frontside.io/ Senior Software Developer

  39. Toolkit

  40. @emotionalAPI Level 1: Conceptual Tools Level 2: On Your Own

    Level 3: With Someone Else Level 4: With a Group
  41. @emotionalAPI Level 1 Conceptual Tools

  42. @emotionalAPI You Control The Implementation

  43. @emotionalAPI You can control where and when you express your

    feelings (But you don’t have to)
  44. @emotionalAPI get('/feels/anger').perform_later

  45. @emotionalAPI They Don’t Mean Anything

  46. @emotionalAPI Fear of Loss of Control

  47. @emotionalAPI Feelings are Enumerable, not Boolean Anger Disgust Shame

  48. @emotionalAPI There Is No Should

  49. @emotionalAPI Emotional Debt

  50. @emotionalAPI “Even if it feels bad, it’s ok to let

    it feel bad. Eventually you’ll stop feeling bad because feelings just don’t last very long” Amy Cuddy Presence[13]
  51. @emotionalAPI Level 2 On Your Own

  52. @emotionalAPI Move Your Body

  53. @emotionalAPI Move Your Body Dancing • Singing • Exercise

  54. @emotionalAPI Rubber Duck Debugging

  55. @emotionalAPI “…consciously recognizing the emotions reduced their impact.” David Rock

    Your Brain At Work[10]
  56. @emotionalAPI Yup, talking

  57. @emotionalAPI The Feel Wheel[12]

  58. @emotionalAPI “I feel” vs. “I am”

  59. @emotionalAPI Emotional Retro

  60. @emotionalAPI Level 3 With Another Person

  61. @emotionalAPI Again, Talking

  62. @emotionalAPI Feel first

  63. @emotionalAPI Bring In A Consultant

  64. @emotionalAPI Level 4 With A Group

  65. @emotionalAPI How did I get here? “…an intensive 20-hr Weekend

    Retreat in which you will explore your erroneous belief systems, learn to appropriately express emotions in a manner that heals…” Purpose • Passion • Peace http://aliceamos.me/p3retreat/
  66. GET /feels/

  67. @emotionalAPI delete /v5/parents/marriage
 
 post /v6/parents/:dad_id/set_emotional_distance/1000
 
 post /v8/parents/:dad_id/diseases/cancer
 


    delete /v17/parents/:dad_id
  68. @emotionalAPI /v5 delete /v5/parents/marriage do
 20.times.do {
 Thread.new(get('/feels/fear'))
 Thread.new(get('/feels/sadness'))
 Thread.new(get('/feels/blame'))


    }
 delete('/feels/self_worth')
 end
  69. @emotionalAPI /v8 post /v8/parents/:dad_id/diseases/cancer do
 20.times.do {
 Thread.new(delete('/v5/parents/marriage'))
 Thread.new(get('/feels/fear'))
 Thread.new(get('/feels/sadness'))


    }
 end
  70. @emotionalAPI /v17 def /v17/parents/:dad_id do
 1000.times.do {
 Thread.new(post('/v8/parents/:dad_id/diseases/cancer'))
 Thread.new(delete('/v5/parents/marriage'))
 Thread.new(get('/feels/anger'))


    Thread.new(get('/feels/sadness'))
 }
 end
  71. @emotionalAPI Narrator: It did not blow over

  72. @emotionalAPI Stack Trace NoMethodError - undefined method `paternal_approval’ for BossClass:

    /me/feels/panic.rb:9:in `initialize' /me/feels/love/daddy:14:in `none_for_you’ /me/feels/fear/mistake/guaranteed_to_be_fired:21:in `realize_mistake’ /me/events/releases/prod/bug_count/metrics.rb:39:in `count_bugs’
  73. @emotionalAPI Stack Trace NoMethodError - undefined method `paternal_approval’ for BossClass:

    /me/feels/panic.rb:9:in `initialize' /me/feels/love/daddy:14:in `none_for_you’ /me/feels/fear/mistake/guaranteed_to_be_fired:21:in `realize_mistake’ /me/events/releases/prod/bug_count/metrics.rb:39:in `count_bugs’
  74. “Crying doesn’t indicate you are weak, since birth it has

    always been a sign to indicate you are alive” — attributed to Charlotte Brontë
  75. @emotionalAPI /v17 def /v17/parents/:dad_id do
 1000.times.do {
 Thread.new(post('/v8/parents/:dad_id/diseases/cancer'))
 Thread.new(delete('/v5/parents/marriage'))
 Thread.new(get('/feels/anger'))


    Thread.new(get('/feels/sadness'))
 }
 end
  76. @emotionalAPI Diff def /v17/parents/:dad_id do
 1000.times.do { 500.times.do {
 Thread.new(post('/v8/parents/:dad_id/diseases/cancer'))


    Thread.new(delete('/v5/parents/marriage'))
 Thread.new(get('/feels/anger'))
 Thread.new(get('/feels/sadness'))
 }
 end
  77. @emotionalAPI Diff get /me/events/releases/prod/bugs/count_high do
 Thread.new(get('/feels/unloved'))
 Thread.new(get('/feels/panic'))
 puts 'oops'
 fix_it


    move_on
 end
  78. @emotionalAPI Baggage

  79. @emotionalAPI The Ultimate Goal

  80. Soft Skills Super Hard Skills

  81. @emotionalAPI Best Practices

  82. @emotionalAPI Pick One Thing

  83. @emotionalAPI Compassion

  84. DEEP BREATH

  85. @emotionalAPI Thank You So Much Slides: https://speakerdeck.com/johnksawers/hacking-your-emotional-api-2-dot-10 Videos: http://emotionalapi.com Twitter:

    @emotionalAPI Happy to answer questions one-on-one Come get a feel wheel!
  86. @emotionalAPI Sign up at http://emotionalapi.com/ to get the Quick Reference

    The next P3 workshop is October 4-6 in Boca Raton, FL http://aliceamos.me/p3retreat https://www.p3workshops.com/
  87. @emotionalAPI References [1],[2] “…a lack of power impairs our cognitive

    function.’ Amy Cuddy, Presence 119 [3] “In fact, people who have a high sense of personal control…cope significantly better in crisis…because their executive functions are intact” Amy Cuddy, Presence, 136 [4] “The [people who feel] powerful process information more abstractly, integrating information to extract the gist, detecting patterns and relationships” Smith, P.K., Dijkterhuis, A, & Wigbuldus, D.H. Psychology Science, 19, 1258-1259 [5] “Helping children improve their self-awareness and confidence, manage their disturbing emotional impulses and increase their empathy pays off not just in improved behavior but in measurable academic achievement.” — Daniel Goleman, Emotional Intelligence xi [6] “Those who can mange their emotional lives with more calm and self-awareness … have … distinct and measurable health advantage … confirmed by many studies” Daniel Goleman, Emotional Intelligence xi [7] “Subjects made to feel powerful judged emotional expression more accurately.” Amy Cuddy, Presence 127 [8] “…having high leadership potential were far stronger in EI competencies…” Daniel Goleman, Emotional Intelligence xiii [9] “Powerlessness makes us self-absorbed” Amy Cuddy, Presence 121 [10] “…when they were asked to name the emotion, the ventrolateral prefrontal cortex activated and reduced the emotional amygdala reactivity. In other words, consciously recognizing the emotions reduced their impact.” David Rock, Your Brain At Work 127 [11] Gross found that people who tried to suppress a negative emotional experience failed to do so. While they thought they looked fine outwardly, inwardly their limbic system was just as aroused as without suppression. Trying not to feel something doesn’t work, and in some cases even backfires. David Rock, Your Brain At Work 119 [12] The Feeling Wheel http://journals.sagepub.com/doi/abs/10.1177/036215378201200411 [13] Valve https://richg42.blogspot.com/2017/09/things-learned-while-running-your-own.html