Hacking Your Emotional API 1.1 - Boston.rb

Transcript

1. Your Emotional API How to be a better developer by being a better human Boston.rb
2. @emotionalAPI John Sawers Founder and CTO of Data Simply Senior Developer at Privia Health @emotionalapi @johnksawers http://emotionalapi.com
3. “Emotions just make so much sense to me” — No One Ever
4. @emotionalAPI Cry Make a Scene Throw a Fit Whine Yell Don’t
5. @emotionalAPI Do 1. 2. 3. 4. 5. 6. 7. 8.
6. @emotionalAPI post '/feels/anger' do 
 ... 
 end 
 post '/feels/sadness' do 
 ... 
 end 
 post '/feels/fear' do 
 ... 
 end 
 post '/feels/shame' do 
 ... 
 end 
 post '/feels/joy' do 
 ... 
 end 
 post '/feels/love' do 
 ... 
 end 
 Endpoints
7. @emotionalAPI There’s another layer delete '/job/12', 301: '/feels/sadness' 
 put '/events/mother/visit', 301: '/feels/anger' 
 put '/baby/new', 301: '/feels/fear' 
 post '/people/co-worker/comments/jerk', 301: '/feels/anger' 
 get '/people/boss/compliment', 301: '/feels/pride
8. @emotionalAPI There’s another layer delete '/job/:id' 
 100.times do 
 Thread.new(post('/feels/fear') 
 end 
 20.times do 
 Thread.new(post('/feels/sadness') 
 end 
 end
9. @emotionalAPI It’s A Public API The Bad News
10. @emotionalAPI You Control The Implementation The Good News
11. @emotionalAPI How Your Feeling Server Works Version: HTTP/1.0 Content-Type: application/feels Content-Length: ∞ Timeout: 7200 (hint: not very well)
12. When The Big Feels Hit @emotionalAPI
13. @emotionalAPI 20 Minutes
14. You can control where and when you express your feelings (But you don’t have to)
15. @emotionalAPI get('/feels/anger').perform_later
16. @emotionalAPI 1. 20 Minutes 2. Delayed Jobs 3. 4. 5. 6. 7. 8. System Properties
17. Why Bother? That sounds really messy
18. @emotionalAPI Cognitive Problems
19. @emotionalAPI Cognitive Problems Poorer Executive Function [1]
20. @emotionalAPI Cognitive Problems Poorer Short Term Memory [2]
21. @emotionalAPI Cognitive Problems Lower ability to handle stress and cope with crisis [3]
22. @emotionalAPI Cognitive Problems More self-centered [4]
23. @emotionalAPI Cognitive Bene fi ts
24. @emotionalAPI Cognitive Bene fi ts “not just in improved behavior but in measurable academic achievement.”[5]
25. @emotionalAPI Cognitive Bene fi ts “…process information more abstractly, integrating information to extract the gist, detecting patterns and relationships”[6]
26. @emotionalAPI Cognitive Bene fi ts “…judged emotional expression more accurately”[7]
27. @emotionalAPI Express your ideas better Social Bene fi ts
28. @emotionalAPI Better career advancement[8] Social Bene fi ts
29. @emotionalAPI Empathy! Social Bene fi ts
30. @emotionalAPI Help others with their emotional challenges Social Bene fi ts
31. @emotionalAPI Health Bene fi ts “measurable health advantage”[9]
32. Better Human?
33. Better Developer?
34. @emotionalAPI Code Reviews
35. @emotionalAPI Degraded Cognition
36. @emotionalAPI Distraction
37. @emotionalAPI Problematic Teammates
38. @emotionalAPI Impostor Syndrome
39. @emotionalAPI Interviewed, Hired, Fired
40. @emotionalAPI Manage & Mentor
41. http://frontside.io/ Senior Software Developer
42. More Details
43. @emotionalAPI 1. 20 Minutes Max 2. Delayed Jobs 3. 4. 5. 6. 7. 8. 9. System Properties
44. @emotionalAPI Talking
45. “…consciously recognizing the emotions reduced their impact.” David Rock
46. @emotionalAPI
47. @emotionalAPI Try Lots of Words
48. @emotionalAPI “I feel” vs. “I am”
49. @emotionalAPI It’s Just Energy
50. @emotionalAPI It’s Just Energy Dancing Singing Exercise
51. @emotionalAPI They Don’t Mean Anything
52. @emotionalAPI You’re Human
53. @emotionalAPI Fear of Loss of Control
54. @emotionalAPI Fear of Loss of Control A constructive way to express anger?
55. @emotionalAPI Fear of Loss of Control A constructive way to express anger? No such thing?
56. @emotionalAPI Feelings are Enumerable, not Boolean how_you_really_feel = [<Feeling#…>,…]
57. @emotionalAPI There’s no such thing as how you ‘really feel’
58. @emotionalAPI There Is No Should
59. “Trying not to feel something doesn’t work, and in some cases even back fi res” David Rock
60. @emotionalAPI 1. 20 Minutes 2. Delayed Jobs 3. It Doesn’t Mean Anything 4. You Won’t Lose Control 5. It’s Just Energy 6. Talking Makes It Better 7. All Feelings Are Valid 8. There Is Nothing You Should Be Feeling 9. Repression Doesn’t work System Properties
61. @emotionalAPI Do •GET /feels/anger/meaning, response: nil •self.body(:move) •@con fi dant.send_message(“I feel so sad about…”) •self.send_message(“I feel so hurt about…”)
62. @emotionalAPI How did I get here? “…an intensive 20-hr Weekend Retreat in which you will explore your erroneous belief systems, learn to appropriately express emotions in a manner that heals…” Purpose • Passion • Peace http://aliceamos.me/p3retreat/
63. A Journey Through Anger
64. @emotionalAPI
65. @emotionalAPI GET '/events/something/trivial' ⬇ POST ‘/feels/anger'
66. @emotionalAPI Do
67. @emotionalAPI Safe Space
68. @emotionalAPI Throw A Fit
69. @emotionalAPI Do: •GET /feels/anger/meaning, response: nil •self.body(:move) •@con fi dant.send_message(“I feel so sad about…”) •@self.send_message(“I feel so hurt about…”) •SafeSpace.new(throw Fit.new(“ARRRGH”))
70. A Journey Through Sadness
71. @emotionalAPI delete ‘/v5/parents/marriage’ 
 
 post ‘/v6/parents/:dad_id/set_emotional_distance/100’ 
 
 post ‘/v8/parents/:dad_id/diseases/cancer’ 
 
 delete ‘/v17/parents/:dad_id’
72. @emotionalAPI /v5 delete ‘/v5/parents/marriage’ do 
 20.times.do { 
 Thread.new(get('/feels/fear')) 
 Thread.new(get('/feels/sadness')) 
 Thread.new(get('/feels/blame')) 
 } 
 delete('/feels/self_worth') 
 end
73. @emotionalAPI /v8 post /v8/parents/:dad_id/diseases/cancer do 
 20.times.do { 
 Thread.new(delete('/v5/parents/marriage')) 
 Thread.new(get('/feels/fear')) 
 Thread.new(get('/feels/sadness')) 
 } 
 end
74. @emotionalAPI /v17 def ‘/v17/parents/:dad_id’ do 
 1000.times.do { 
 Thread.new(post('/v8/parents/:dad_id/diseases/cancer')) 
 Thread.new(delete('/v5/parents/marriage')) 
 Thread.new(get('/feels/anger')) 
 Thread.new(get('/feels/sadness')) 
 } 
 end
75. @emotionalAPI Daddy Issues
76. @emotionalAPI Stack Trace NoMethodError - unde fi ned method `paternal_approval’ for BossClass: /me/feels/panic.rb:9:in `initialize' /me/feels/love/daddy:14:in `none_for_you’ /me/feels/fear/mistake/guaranteed_to_be_ fi red:21:in `realize_mistake’ /me/events/releases/prod/bug_count/metrics.rb:39:in `count_bugs’
77. @emotionalAPI Stack Trace NoMethodError - unde fi ned method `paternal_approval’ for BossClass: /me/feels/panic.rb:9:in `initialize' /me/feels/love/daddy:14:in `none_for_you’ /me/feels/fear/mistake/guaranteed_to_be_ fi red:21:in `realize_mistake’ /me/events/releases/prod/bug_count/metrics.rb:39:in `count_bugs’
78. Cry
79. “Crying doesn’t indicate you are weak, since birth it has always been a sign to indicate you are alive” — attributed to Charlotte Brontë
80. @emotionalAPI /v17 def ‘/v17/parents/:dad_id’ do 
 1000.times.do { 
 Thread.new(post('/v8/parents/:dad_id/diseases/cancer')) 
 Thread.new(delete('/v5/parents/marriage')) 
 Thread.new(get('/feels/anger')) 
 Thread.new(get('/feels/sadness')) 
 } 
 end
81. @emotionalAPI Diff def ‘/v17/parents/:dad_id’ do 
 1000.times.do { 500.times.do { 
 Thread.new(post('/v8/parents/:dad_id/diseases/cancer')) 
 Thread.new(delete('/v5/parents/marriage')) 
 Thread.new(get('/feels/anger')) 
 Thread.new(get('/feels/sadness')) 
 } 
 end
82. @emotionalAPI Diff get ‘/me/events/releases/prod/bugs/count_high’ do 
 Thread.new(get('/feels/unloved')) 
 Thread.new(get('/feels/panic')) 
 puts 'oops' 
 fi x_it 
 move_on 
 end
83. @emotionalAPI Baggage
84. @emotionalAPI Emotional Mentorship You can do this work on your own But it’s more powerful and rewarding to do it with others.
85. @emotionalAPI Open Sourcing Mental Illness is a campaign founded by Ed Finkler to change how we deal with mental health in the tech community. https://osmihelp.org/ @OSMIhelp
86. @emotionalAPI Self Awareness (Monitoring)
87. @emotionalAPI Do: •GET /feels/anger/meaning, response: nil •self.body(:move) •@con fi dant.send_message(“I feel so sad about…”) •self.send_message(“I feel so hurt about…”) •SafeSpace.new(throw Fit.new(“ARRRGGH”) •SafeSpace.new(:cry) •Service start nagios •Week.days.each(:practice) •con fi g.treads = false •self.get_help(:therapist_service)
88. @emotionalAPI Best Practices
89. @emotionalAPI Pick One Thing
90. @emotionalAPI No overnight success
91. @emotionalAPI You’re Never Done
92. @emotionalAPI It’s OK
93. Soft Skills Super Hard Skills
94. @emotionalAPI DEEP BREATH
95. @emotionalAPI Thank You So Much This is just the start Mailing List: http://emotionalapi.com Twitter: @emotionalAPI
96. @emotionalAPI Come get a feeling wheel! I’d love to hear what your ‘one thing’ is
97. @emotionalAPI References [1],[2] “…a lack of power impairs our cognitive function.’ Amy Cuddy, Presence 119 [3] “In fact, people who have a high sense of personal control…cope signi fi cantly better in crisis…because their executive functions are intact” Amy Cuddy, Presence, 136 [4] “Powerlessness makes us self-absorbed” Amy Cuddy, Presence 121 [5] “Helping children improve their self-awareness and confidence, manage their disturbing emotional impulses and increase their empathy pays off not just in improved behavior but in measurable academic achievement.” — Daniel Goleman, Emotional Intelligence xi [6] “The [people who feel] powerful process information more abstractly, integrating information to extract the gist, detecting patterns and relationships” Smith, P.K., Dijkterhuis, A, & Wigbuldus, D.H. Psychology Science, 19, 1258-1259 [7] “Subjects made to feel powerful judged emotional expression more accurately.” Amy Cuddy, Presence 127 [8] “…having high leadership potential were far stronger in EI competencies…” Daniel Goleman, Emotional Intelligence xiii [9] “Those who can mange their emotional lives with more calm and self-awareness … have … distinct and measurable health advantage … confirmed by many studies” Daniel Goleman, Emotional Intelligence xi [10] “…when they were asked to name the emotion, the ventrolateral prefrontal cortex activated and reduced the emotional amygdala reactivity. In other words, consciously recognizing the emotions reduced their impact.” David Rock, Your Brain At Work 127 [11] Gross found that people who tried to suppress a negative emotional experience failed to do so. While they thought they looked fine outwardly, inwardly their limbic system was just as aroused as without suppression. Trying not to feel something doesn’t work, and in some cases even backfires. David Rock, Your Brain At Work 119