team of industry leaders and transformation specialists with a consultant mindset. We’re strategic partners to our clients, not just technical implementers – combining deep technical knowledge with a real-world pragmatism and no-nonsense approach that prioritises getting stuff done. On our website, you’ll find more detail on what we do, our people, and how we partner with organisations to deliver meaningful transformation.
- Spring ‘26 New connected apps can no longer be created - Spring ‘26 • Existing will continue to work • Package installs continue to create • Customers can create - contact support • Move to External Client Apps (Migrate to External Client App button) Legacy Chat - Feb 14, 2026 SOAP API login() call • Not available since API v65.0 (Winter ’26) • API Versions v31.0 – v64.0 – retiring Summer ‘27 • Move to External Client Apps and OAuth for authentication - sforce.co/3IsCYBb
Migrate to Data 360 connectors to ingest external knowledge into Salesforce Work Summaries for Case (Beta) – June 30, 2026 • Transition to Enhanced Summaries Salesforce for Outlook – December 2027 Salesforce to Salesforce – Spring ‘27 Synced Calendar Overlay • Cannot be (re) enabled, but continues to work if enabled Service Setup and Service Setup Assistant in new orgs (including sandboxes)
Experience Cloud Sites • No specific target date • Salesforce aims for 2 months to prepare • Profile allow lists include IPv4 or IPv6 Max TLS Certificate Lifespan • 398 -> 200 days March 15, 2026 • 200 -> 100 days March 15, 2027 • 100 -> 47 days March 15, 2029
of <apex:inputField> Elements to Prevent Cross-Site Scripting in Visualforce Pages • Update References to Legacy Host Names Enforced Summer ‘26 • Enable Accessibility Enhancements for Date Pickers, Popovers, Bottom Utility Bars, Record Headers • Enable Accessibility Enhancements for Page Headers and Modal Windows When Zoom Is Greater Than 200% • Migrate to a Multiple-Configuration SAML Framework • Salesforce-Managed X (Formerly Twitter) Authentication Provider Retirement • Update Instanced URLs in API Traffic • Use Visualforce PDF Rendering Service with Apex Blob.toPdf()
import • Valid records imported • All errors reported (previously max 50) • Error report is link to zip archive Update custom labels in Translation Workbench UI • Previously had to navigate to Custom Labels setup
2Gb • Available in Files home, Libraries and Files related to records • Not available in Chatter or LWR Sites in Experience Cloud Delete Salesforce Files permission • Previously only Admin or File owner could delete • IdeaExchange idea (8 years ago)
than 200 records at one time • Previously allowed selection, and edit, then failed to save List View sorting • Blank/null values are treated as highest value in dataset • Previously treated as lowest value Request Approval component • Starts Flow Approval Process • Configure in Lightning App Builder
• Requirements decomposed into tasks • Doesn’t consume generative AI credits Modify existing flows with Agentforce • Describe modifications • Highlighted in canvas for review
Aura) • Enable Generative Engine Optimisation (GEO) in Experience Builder • AI bots can request content snapshots • Opting in to access by LLMS : sforce.co/49ZJVUb Dynamic redirect rules in Aura sites • Redirect users to another URL, no code • Configure in URL Redirects area of site’s Administration workspace Return users to previous page after session timeout in LWR sites
briefs and campaigns in Agentforce conversation • Conversational email and SMS • Mention existing content from Salesforce Files to ground campaign brief • Draft campaign previews grounded in related brand • Custom agent includes primary campaign goal and KPI, priority, calls to action and guardrails Partition data/marketing content with Business Units • Up to 50 per org • Assign users/channels/subscriptions to one or more business units • Assign campaigns/marketing workspaces to a business unit • Track visitor activities at business unit level
from Data Cloud One companion orgs Match overall marketing consent with Marketing Cloud Next Send SMS/WhatsApp messages in Engagement Studio Google adds via tag to system emails • Was : Marketing Cloud Account Engagement <[email protected]> • Now : ‘Marketing Cloud Account Engagement’ via Group-Name <[email protected]>
17.0+ • *Subject to change without notice Files Priming • Access attachments offline Offline Landing Pages with Mobile Builder GA Single Sign-On for login via email address Mobile
• Schedule meetings Agent Handoff • Inbound Lead Generation agent -> Lead Nurturing sales agent • Prospects who don’t schedule a meeting Lead Qualification • Generate lead/rating from conversation • Match against Ideal Customer Profile Agentforce
from single location Automatic limit management Bulk assign prospects to agent • List Views 200 • Google Mail 25,200 per agent • MS Outlook 137,200 per agent View/modify each step of agent workflow • Discrete, configurable topics and actions Agentforce - Lead Nurturing
• Target date recalculated when timer restarts Case timeline component Verify Org-Wide Email Address before sending Case emails Agentforce Session Continuity • Session tied to case for 3 days, including emails Agentforce for Service on Email limit • 5,000 transactions per day (previously part of single email limit) Other