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Spring '26 Release Webinar

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Spring '26 Release Webinar

Slide deck from the Spring '26 Salesforce release webinar in partnership with Ziipline.

Avatar for Keir Bowden

Keir Bowden

February 12, 2026
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  1. Salesforce Spring ’26 Release: What Matters Most 12th February 2026

    Stuart Barber Head of Technology Keir Bowden Salesforce MVP
  2. Who Are Ziipline? Scan to visit our website We’re a

    team of industry leaders and transformation specialists with a consultant mindset. We’re strategic partners to our clients, not just technical implementers – combining deep technical knowledge with a real-world pragmatism and no-nonsense approach that prioritises getting stuff done. On our website, you’ll find more detail on what we do, our people, and how we partner with organisations to deliver meaningful transformation.
  3. Thrown a Fatal Exception Redirections from legacy *.force.com site URLs

    - Spring ‘26 New connected apps can no longer be created - Spring ‘26 • Existing will continue to work • Package installs continue to create • Customers can create - contact support • Move to External Client Apps (Migrate to External Client App button) Legacy Chat - Feb 14, 2026 SOAP API login() call • Not available since API v65.0 (Winter ’26) • API Versions v31.0 – v64.0 – retiring Summer ‘27 • Move to External Client Apps and OAuth for authentication - sforce.co/3IsCYBb
  4. Thrown a Fatal Exception Unified Knowledge – Summer ‘26 •

    Migrate to Data 360 connectors to ingest external knowledge into Salesforce Work Summaries for Case (Beta) – June 30, 2026 • Transition to Enhanced Summaries Salesforce for Outlook – December 2027 Salesforce to Salesforce – Spring ‘27 Synced Calendar Overlay • Cannot be (re) enabled, but continues to work if enabled Service Setup and Service Setup Assistant in new orgs (including sandboxes)
  5. Browser Support Edge Chromium Chrome Firefox Safari Lightning Experience (Desktop)

    ✅ ✅ ✅ ✅ Lightning Experience (iPadOS) ❌ ❌ ❌ ✅ Experience Builder Sites ✅ ✅ ✅ ✅ Classic ✅ ✅ ✅ ✅ Classic Console ✅ ✅ ✅ ❌
  6. General Get ready for IPv6 • Content Delivery Network for

    Experience Cloud Sites • No specific target date • Salesforce aims for 2 months to prepare • Profile allow lists include IPv4 or IPv6 Max TLS Certificate Lifespan • 398 -> 200 days March 15, 2026 • 200 -> 100 days March 15, 2027 • 100 -> 47 days March 15, 2029
  7. Release Updates Enforced Spring ‘26 • Escape the Label Attribute

    of <apex:inputField> Elements to Prevent Cross-Site Scripting in Visualforce Pages • Update References to Legacy Host Names Enforced Summer ‘26 • Enable Accessibility Enhancements for Date Pickers, Popovers, Bottom Utility Bars, Record Headers • Enable Accessibility Enhancements for Page Headers and Modal Windows When Zoom Is Greater Than 200% • Migrate to a Multiple-Configuration SAML Framework • Salesforce-Managed X (Formerly Twitter) Authentication Provider Retirement • Update Instanced URLs in API Traffic • Use Visualforce PDF Rendering Service with Apex Blob.toPdf()
  8. Lightning Reports and Dashboards Custom disclaimers on exported reports Share

    report/dashboard folders using Usernames • Previously by name Apply report settings to dashboard tables
  9. CRM Analytics Download dashboards as images New bulk actions •

    Add/remove favourites • Hide/show assets • Previously Change Owner / Add to Collection
  10. CRM Analytics Suppress default tooltip bubbles on number widgets with

    no custom message Expand/collapse pivot tables Repeat Row Values
  11. Translation Workbench Filters for metadata export Invalid records don’t fail

    import • Valid records imported • All errors reported (previously max 50) • Error report is link to zip archive Update custom labels in Translation Workbench UI • Previously had to navigate to Custom Labels setup
  12. Salesforce Files File size limit increased to 10Gb • Previously

    2Gb • Available in Files home, Libraries and Files related to records • Not available in Chatter or LWR Sites in Experience Cloud Delete Salesforce Files permission • Previously only Admin or File owner could delete • IdeaExchange idea (8 years ago)
  13. Salesforce Files Flow triggers on Files • Create/Update/Delete • Trigger

    flow on ContentDocument/ContentVersion Virus/malware scanning BETA
  14. Other List Views rendered with LWC prevent selection of more

    than 200 records at one time • Previously allowed selection, and edit, then failed to save List View sorting • Blank/null values are treated as highest value in dataset • Previously treated as lowest value Request Approval component • Starts Flow Approval Process • Configure in Lightning App Builder
  15. Flow Builder - AI Record/Schedule-Triggered Flows Improved AI draft accuracy

    • Requirements decomposed into tasks • Doesn’t consume generative AI credits Modify existing flows with Agentforce • Describe modifications • Highlighted in canvas for review
  16. Flow Builder Move around canvas with mouse scrolling • Previously

    required click and hold Collapse branching elements
  17. Screenflow Message Component File Preview Component • Removes need to

    download files Open Screen Flows with URL • /lightning/flow/<flow_name> • /lightning/flow/<flow_name>/<versionId> • /lightning/flow/<flow_name>?flow__<variableId>=<value>
  18. Aura/LWR Sites Site pages more discoverable by AI (LWR +

    Aura) • Enable Generative Engine Optimisation (GEO) in Experience Builder • AI bots can request content snapshots • Opting in to access by LLMS : sforce.co/49ZJVUb Dynamic redirect rules in Aura sites • Redirect users to another URL, no code • Configure in URL Redirects area of site’s Administration workspace Return users to previous page after session timeout in LWR sites
  19. Components Personalised Home Page tasks/activity components (LWR + Aura) •

    Pending Task Banner • Activity Timeline Request approval component (Aura + LWR) • Removes requirement for custom buttons • Credentialed visitors only More standard components for LWR Sites
  20. Marketing Cloud Next Agentforce Campaign Experience • Draft and preview

    briefs and campaigns in Agentforce conversation • Conversational email and SMS • Mention existing content from Salesforce Files to ground campaign brief • Draft campaign previews grounded in related brand • Custom agent includes primary campaign goal and KPI, priority, calls to action and guardrails Partition data/marketing content with Business Units • Up to 50 per org • Assign users/channels/subscriptions to one or more business units • Assign campaigns/marketing workspaces to a business unit • Track visitor activities at business unit level
  21. Mobile Unified Dashboards for in-app messaging and push notifications •

    Filter by platform (iOS, Android) • Track delivery rates, dismissals, CTA clicks Low performing campaign view • Track deliverability for SMS, WhatsApp, Mobile Push Conversion analytics dashboard Marketing Cloud Next
  22. Marketing Cloud Account Engagement (FKA Pardot) Connect account engagement data

    from Data Cloud One companion orgs Match overall marketing consent with Marketing Cloud Next Send SMS/WhatsApp messages in Engagement Studio Google adds via tag to system emails • Was : Marketing Cloud Account Engagement <[email protected]> • Now : ‘Marketing Cloud Account Engagement’ via Group-Name <[email protected]>
  23. Marketing Cloud Engagement (FKA Marketing Cloud) Release takes place Jan

    16 - Feb 20 Salesforce Webinar : 5pm GMT, Feb 11 Register : sforce.co/4klt2YV
  24. Platform Requirements • Android 11.0+, Android WebView 90.0+ • iOS

    17.0+ • *Subject to change without notice Files Priming • Access attachments offline Offline Landing Pages with Mobile Builder GA Single Sign-On for login via email address Mobile
  25. Inbound Lead Generation • Capture web/messaging leads • Answer inquiries

    • Schedule meetings Agent Handoff • Inbound Lead Generation agent -> Lead Nurturing sales agent • Prospects who don’t schedule a meeting Lead Qualification • Generate lead/rating from conversation • Match against Ideal Customer Profile Agentforce
  26. Guided setup experience • Fewer steps • Configure and test

    from single location Automatic limit management Bulk assign prospects to agent • List Views 200 • Google Mail 25,200 per agent • MS Outlook 137,200 per agent View/modify each step of agent workflow • Discrete, configurable topics and actions Agentforce - Lead Nurturing
  27. Post meeting suggestions • Based on conversation transcripts • Sellers

    review/approve Guided Agentforce pipeline setup • Consolidated settings, single location • Several steps automated Account management • Deep research on accounts • Build strategic positioning statements • Prepare for Sales Team meetings Agentforce - Sales Management
  28. Draft service plans in rep’s language • Languages supported by

    prompt builder • Enable via Real-Time Translations Setup Agentforce Service Assistant
  29. Service Planner User permissions apply Use Case Feed as latest

    grounding source Ground in Messaging Session/Voice Call Records Agentforce Service Assistant
  30. Service AI adoption and analytics AI case summaries • Tailored

    to user’s role • Enable Enhanced Summaries Einstein Service Replies • Translate service replies Einstein for Service
  31. Rule-based milestone pause • Timer stopped when conditions are met

    • Target date recalculated when timer restarts Case timeline component Verify Org-Wide Email Address before sending Case emails Agentforce Session Continuity • Session tied to case for 3 days, including emails Agentforce for Service on Email limit • 5,000 transactions per day (previously part of single email limit) Other
  32. Release hub : sforce.co/4qPr3yq Release in a box : sforce.co/3ZzslRX

    Release notes : sforce.co/4t3v2bS Trailhead badge: sforce.co/4t2t77B Additional Resources Scan to visit our website