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Kickstarter & NYTTP: Kickstarter Data-Driven Un...

Kickstarter & NYTTP: Kickstarter Data-Driven University

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Kevin Showkat

July 30, 2015
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  1. I. Thinking Skeptically with Data (Ben) II. Data Visualization (Jeremy)

    III. Storytelling with Data (Kevin) What we’ll be covering today
  2. set mean_x mean_y var_x var_y correlation 1 9 7.500909 11

    4.127269 0.8164205 2 9 7.500909 11 4.127629 0.8162365 3 9 7.500000 11 4.122620 0.8162867 4 9 7.500909 11 4.123249 0.8165214
  3. Treatment A Treatment B 78% (273/350) 83% (289/350) Comparison of

    treatment of renal calculi by open surgery, percutaneous nephrolithotomy, and extracorporeal shockwave lithotripsy. - C. R. Charig, D. R. Webb, S. R. Payne, J. E. Wickham (29 March 1986)
  4. Treatment A Treatment B Small Stones 93% (81/87) 91% (234/270)

    Large Stones 73% (192/263) 69% (55/80) Both 78% (273/350) 83% (289/350)
  5. Treatment A Treatment B Small Stones 93% (81/87) 91% (234/270)

    Large Stones 73% (192/263) 69% (55/80) Both 78% (273/350) 83% (289/350)
  6. Email A Email B Week of 1/4 93% (81/87) 91%

    (234/270) Week of 1/11 73% (192/263) 69% (55/80) Combined 78% (273/350) 83% (289/350)
  7. “Graphical excellence is that which gives to the viewer the

    greatest number of ideas in the shortest time with the least ink in the smallest space.” Edward R. Tufte The Visual Display of Quantitative Information (1983)
  8. Always be learning Good starting point: http://flowingdata.com/2013/07/12/getting-started- with-visualization-after-getting-started-with-visualization/ Books and

    other resources: http://fellinlovewithdata.com/guides/data-vis-beginners-toolkit-1 Visualization tools: http://fellinlovewithdata.com/guides/data-vis-beginners-toolkit-2
  9. We’ll be learning some simple rules to help you: •

    Make your message memorable and compelling • Keep it interesting and influence others • Improve speed and quality of decision making with data
  10. The principles apply to all communication... • Presentations • Emails

    • Homework assignments • Classroom discussions • Public speaking • ...and more
  11. 3 rules we’ll be covering • Convey a clear “so

    what” • Know your audience • Caveman speak: less is more
  12. 3 rules we’ll be covering • Convey a clear “so

    what” • Know your audience • Caveman speak: less is more
  13. How to do it: convey your objective in a way

    that makes its significance perfectly clear
  14. I need info from you I need to give info

    to you We need to make a decision Inform Decide Inspire I want to influence or guide broad action/attitudes Inquire How to do it: ask yourself - “what is my objective in communicating?”
  15. Example 1: What is the objective of this chart? Kevin’s

    first “analysis” at LinkedIn (circa 2010) :-( BEFORE X% Y% Z%
  16. 3 rules we’ll be covering • Convey a clear “so

    what” • Know your audience • Caveman speak: less is more
  17. How to do it: ask the right questions • What

    does your audience actually care about? • What’s already on their mind? What are they expecting? • What level of detail would be most effective? CEO’s frame of reference New employee’s frame of reference Your frame of reference The goal is not to show how smart you are or how much data you have!
  18. How does the audience affect the “so what?” So What

    First So What Last Our recommendation is X. We believe this is true because of: ▪ Finding A ▪ Finding B ▪ Finding C Our analysis has led us to the following findings: ▪ Finding A ▪ Finding B ▪ Finding C Therefore, we recommend X. When is “So What First” better than “So What Last?” Vice versa?
  19. 3 rules we’ll be covering • Convey a clear “so

    what” • Know your audience • Caveman speak: less is more
  20. Embrace your inner caveman/cavewoman Emotion ▪ Good or bad? Happy

    or sad? Response ▪ Keep course or change course? ▪ Take new action?
  21. Make it easy for your audience to follow along! ▪

    Ensure there’s a flow of the story you’re conveying ▪ Bullets are your friend – both written and spoken ▪ So is bolding for emphasis – again, written and spoken Reminder: goal is convey understanding with clarity & simplicity, not to “impress” with detail & complexity
  22. Example: New Discover Research • The new Discover revamp prioritizes

    category discovery. We find that globally, legacy ref_tags unimpacted by the change - such as Social & Popular - still perform the best. By studying conversion rates from the newly-created Category pages, we find that the new referrer_tags implemented with the change (category_popular, category_newest, etc.) are driving higher than average pledges (conversion rate) but lower than average pledge dollars than their legacy counterparts. Our hypothesis is that the new experience is attracting more casual backers to projects by directing them immediately to categories of interest as opposed to generic sorts (like Newest). We also observe that the exit rate - or rate of visitors ending their session at the Discover page - is lower for the new experience. Once we decide on a direction, we need to focus on optimizing the current Category pages. Given backers of certain categories might display different preferences (What’ s Popular, Newest), we should be thoughtful about which sorts we show on which categories. Version 1
  23. Example: New Discover Research ▪ Social, time (Ending Soon, Newest),

    and intent-based referrers (Search) perform best in driving pledges – Search (~X%), Social (~Y%), Ending Soon (~Z%) ▪ Category-redesign is converting more Discover users to Category pages – Clicks to category pages have increased ~M% while exit rate has dropped ~Z%... – Q3 recommendation is to optimize modules on category / discover pages for CvR – Higher prominence for “Popular”, “Ending Soon” sorts could lead to more pledges Version 2
  24. Caveman speak for slides / charts: the 3-5 second rule

    Take the guess work out: The 3-5 second rule Can you look at a data slide for 3-5 seconds and see – at a caveman level-- what it’s telling you?
  25. Tip: Choose your chart based on the story you want

    to tell ▪ 100% bar: Mix, Mix comparisons, Mix shift over time ▪ Stacked bar: Absolute comparisons, Absolute value growth ▪ Line: Absolute value trend, Trend comparisons
  26. 3 rules we’ll be covering • Convey a clear “so

    what” • Know your audience • Caveman speak: less is more
  27. Homework Find a graph or presentation slide that's confusing, misleading,

    or just plain bad. https://www.beyondcoding.io/#homework