Mike Burrows - Kanban the hard way

Why do they do that? Could we do that? In this talk we will take apart some advanced implementations to understand the underlying thinking and the practical benefits that teams and their organisations receive from doing them.

Transcript

1. Kanban the Hard Way September 2012 Kanban the hard way Mike Burrows (@asplake) mike@djaa.com http://positiveincline.com
3. Kanban the Hard Way September 2012 What do we see?
4. Kanban the Hard Way September 2012 We see work items
5. Kanban the Hard Way September 2012 We see variety
6. Kanban the Hard Way September 2012 We see work items organised by need
7. Kanban the Hard Way September 2012 What does this work item need?
8. Kanban the Hard Way September 2012 What do these need?
9. Kanban the Hard Way September 2012 And this one?
10. Kanban the Hard Way September 2012 Work items organised by need, arranged in a left-to-right progression
11. Kanban the Hard Way September 2012 We see also some secondary organisation
12. Kanban the Hard Way September 2012 We see also some secondary organisation
13. Kanban the Hard Way September 2012 What do we see?
14. Kanban the Hard Way September 2012 What don’t we see? How are people organised?
15. Kanban the Hard Way September 2012 Kanban works with your organisation …and on it
16. Kanban the Hard Way September 2012 It lives! It moves!
17. Kanban the Hard Way September 2012 It lives! It moves!
18. Kanban the Hard Way September 2012 It lives! It moves!
19. Kanban the Hard Way September 2012 It lives! It moves!
20. Kanban the Hard Way September 2012 It lives! It moves!
21. Kanban the Hard Way September 2012 It lives! It moves!
22. Kanban the Hard Way September 2012 It lives! It moves!
23. Kanban the Hard Way September 2012 It lives! It moves!
24. Kanban the Hard Way September 2012 Simple rules combine to give us the behaviour we desire
25. Kanban the Hard Way September 2012 Simple rules combine to give us the behaviour we desire
26. Kanban the Hard Way September 2012 Your process can evolve faster and more safely than you may realise
27. Kanban the Hard Way September 2012 Your process can evolve faster and more safely than you may realise
28. Kanban the Hard Way September 2012 Every limit, every policy is a leverage point
29. Kanban the Hard Way September 2012 A Little Queuing Theory Average Cycle Time = Work in Progress Throughput Where: Cycle Time (CT) = how long it takes one item to go through the system Work in Progress (WIP) = how many items are in the system at any time Throughput (TH) = how many items are produced per unit of time John Little
30. Kanban the Hard Way September 2012 Theory and practice meet in a CFD 0 20 40 60 80 100 120 On hold Proposed Prioritised Ready for Dev Dev Testing Ready for Release Released Implemented
31. Kanban the Hard Way September 2012 We face a continual battle  Uneven flow  Over-burdened people  Waiting  Rework
32. Kanban the Hard Way September 2012 We can put even the waste to good use!
33. Kanban the Hard Way September 2012 Kanban works with your process …and on it
34. Kanban the Hard Way September 2012 “The work will teach you how to do it” (Estonian proverb)
35. Kanban the Hard Way September 2012 Here There How we wish change worked
36. Kanban the Hard Way September 2012 What change really feels like: Virginia Satir’s J Curve
37. Kanban the Hard Way September 2012 What change really feels like: Virginia Satir’s J Curve
38. Kanban the Hard Way September 2012 Evolutionary change with many small J’s Increasing “fitness” Increasing capability for change
39. Kanban the Hard Way September 2012  SPC: Shewhart, Deming  TPS: Ohno, Shook, Rother  TOC: Goldratt  Lean: Womack & Jones, Liker, Reinertsen  Six Sigma: Motorola, GE  Systems Thinking: Deming, Ackoff, Gall, Meadows, Senge  Complexity Science: Snowden  Beyond Budgeting: Bogsnes, Hope & Fraser  Agile, XP, etc: Beck, Cockburn, Jeffries et al  Lean Startup: Ries Decades of experience in these small J’s of “safe to fail” experiments
40. Kanban the Hard Way September 2012  Plan - Do - Check – Act  Check - Plan - Do  Look - Ask - Model - Discuss - Act  Define - Measure - Analyse - Improve - Control  Build - Measure – Learn  TOC’s 5 Focusing Steps, POOGI Decades of experience in these small J’s of “safe to fail” experiments
41. Kanban the Hard Way September 2012 1. Start with what you do now 2. Agree to pursue incremental, evolutionary change 3. Initially, respect current roles, responsibilities & job titles 4. Encourage acts of leadership at all levels in your organization – from individual contributor to senior management Foundational principles that make evolutionary change possible
42. Kanban the Hard Way September 2012 Understanding Respect Agreement Leadership
43. Kanban the Hard Way September 2012 Core practices that stimulate and sustain change 1. Visualise 2. Limit Work-in-Progress 3. Manage Flow 4. Make Policies Explicit 5. Implement Feedback Loops 6. Improve Collaboratively, evolve experimentally
44. Kanban the Hard Way September 2012 Kanban works within your system …and beyond it
45. Kanban the Hard Way September 2012 Kanban works… with your organisation and on it with your process and on it within your system and beyond it
46. Kanban the Hard Way September 2012 Keywords  Organisation  Visualisation, visual management  Knowledge discovery process  Sense-making  Self-organisation  Process  Pull system, kanban system, flow  Bottleneck, variation, variety  Emergent behaviour, leverage points  Deliberate, evolutionary change; fitness  Cumulative Flow Diagram (CFD)  System  Kanban Method  Models for collaborative improvement (several, growing)
47. Kanban the Hard Way September 2012 References  Kanban, David J. Anderson http://agilemanagement.net/index.php/kanbanbook/
48. Kanban the Hard Way September 2012 Resources  kanbandev http://finance.groups.yahoo.com/group/kanbandev/  kanbanops http://finance.groups.yahoo.com/group/kanbanops/  #kanban https://twitter.com/#!/search/realtime/%23kanban  djaa.com (agilemanagement.net)  leankanbanuniversity.com  limitedwipsociety.org
49. Kanban the Hard Way September 2012 Thank you. Questions? Mike Burrows (@asplake) mike@djaa.com http://positiveincline.com