Liz Keogh - Respect for People

Lean has two pillars: continuous improvement, and respect for people. Respect is also one of the core XP values. Most of our processes focus on improvement of delivery, and rely on our instinct where respect is concerned. But how respectful are we, really? Do we even know what respect is? In this talk we look at the many ways in which we instinctively disrespect people, create processes that foster that disrespect, and damage our ability to deliver in the process... but we'll also look at the other side: how we can learn to respect people better, practice respect, and in the end come to respect ourselves more too.

Transcript

1. Liz Keogh @lunivore
3. You Will Respect My Authoritah!
7. CC BY 2.0 Tony Alter (Tobyotter), Flickr
10. Planning Games 1 5
11. CC BY 2.0 Sherman Geronimo-Tan (Shermeee), Flickr Who wants to go first?
12. This is what I did yesterday. This is what I’m going to do today. This is what I’d rather be doing. - David Snowden
13. CC BY-SA 2.0 Effervescing Elephant, Flickr
15. Regardless of what we discover, we understand and truly believe that everyone did the best job they could, given what they knew at the time, their skills and abilities, the resources available, and the situation at hand. - Norman Kerth
16. Sometimes we perform magnificently, other times we mess up. Mostly we are somewhere between these extremes. - Tobias Mayer
17. 5. I feel really safe talking about anything. 4. A couple of things are sensitive. 3. Many things are sensitive. 2. Most things are undiscussable. 1. I am going to sit and nod and smile.
18. Explorer Shopper Vacationer Prisoner
19. Explorer Shopper Vacationer Worker
22. Vision Goal Capability Feature Story Scenario Code
23. Observe data Filter data Generate assumptions Draw conclusions Build beliefs
30. Liz Keogh liz@lunivore.com @lunivore