Torbjörn Gyllebring - Faith, Science & Rightshifting - a conversation about reciprocity

Everyone is familiar with some variant of the Golden rule: "do unto others as you would have them do unto you." . This maxim is almost universally found in schools of faith and ethical tradition and often repeated but does it really matter? This aim of this session is to put the golden rule at the center of organizational effectiveness! Science is increasingly finding that in general humans are hard-wired for fairness, to the point that will incur personal loss to punish what is considered unjust behavior. Proof is also appearing that sharing, not only is caring, but at a deep level is one few paths to sustainable happiness. Given these two, the wisdom of old & the validated supported claims of modern science, is there a implication for effective organizations act & function? The answer is yes , and there's an easy to understand model of organizational effectiveness & a movement built around it that explains why: Rightshifting. The session will first go through the golden rule from a few different angles & hopefully the kind audience will contribute their own variants. Secondly I'll talk a slight bit about some of the current research around fairness running through some experiments and if time allows (and dry-runs are successful) incorporate a short demonstration. Lastly I'll connect these two and show how they relate to a highly rightshifted synergistic pattern of organizational behavior (coincidentally the space occupied by lean & agile thinking).

Transcript

1. FAITH, SCIENCE & RIGHTSHIFTING a converstaion about reciprocity Lean Agile Scotland 2012
2. FAITH? “A casual stroll through the lunatic asylum shows that faith does not prove anything.” Friedrich Nietzsche
3. SCIENCE? “The saddest aspect of life right now is that science gathers knowledge faster than society gathers wisdom.” Isaac Asimov
4. RIGHTSHIFTING? This page intentionally left blank
5. WHO’S THIS DUDE?
6. TORBJÖRN GYLLEBRING @drunkcod http://github.com/drunkcod Development Manager
8. RECIPROCITY
9. REC·I·PROC·I·TY* [RES-UH-PROS-I-TEE] noun 1. A reciprocal state or relation 2. Reciprocation; mutual exchange 3. the relation or policy in commercial dealings between countries by which corresponding advantages or privileges are granted by each country to the citizens of the other. * thank you http://dictionary.reference.com
10. LET’S TRY CULTURAL ANTHROPOLOGY  Symetrical or Balanced Reciprocity ”Tit for tat”  Negative Reciprocity ”An eye for an eye”
11. ALTURISTIC RECIPROCITY ”Give and you shall receive”
12. OK, GOT IT... ... but what the *bleep* is in it for me?
13. HAPPINESS
14. PROFIT!  Yes. Really.
15. ESSENTIALLY Live long and prosper
16. FAITH We all have one.
17. THE GOLDEN RULE ”One should treat others as one would like others to treat oneself.”
18. CHRISTIANTY  “Therefore all things whatsoever would that men should do to you, do ye even so to them"  “Thou shalt love God above all things, and thy neighbor as thyself.”
19. HINDUISM  ” Do not unto others what ye do not wish done to yourself; and wish for others too what ye desire and long for, for yourself—This is the whole of Dharma, heed it well.”
20. ISLAM  ” Noblest religion this—that thou shouldst like for others what thou likest for thyself; and what thou feelest painful for thyself, hold that as painful for all others too.”
21. TAOISM  ”Regard your neighbor's gain as your own gain, and your neighbor's loss as your own loss.”
22. BUDDHISM  ”Hurt not others in ways that you yourself would find hurtful.”
23. OTHER?
24. ”THE PLATINUM RULE” “Do not do unto others as you would that they should do unto you. Their tastes may not be the same“ – George Bernard Shaw
25. SCIENCE What we know about human behaviors
26. EVOLUTION?
27. RATIONALITY?
28. ETHICS OF BELIEF
29. THE ULTIMATUM GAME  Buy me flowers or else ....
30. THE ULTIMATUM GAME  Buy me flowers or else ....  Given two pirates and some loot  First pirate divides the loot  Second pirate accepts or rejects the offer • On rejection neither gets anything
31. WHAT’S RATIONAL TO DO?
32. WHAT REALLY HAPPENS?  Commonly a fair 50:50 to 60:40 split offered  Offers below 20% commonly rejected!
34. PRISONERS DILEMMA  We’re both implicated  Neither talks -> No conviction  Both talks -> 3 months of writing documentation  Either one talks -> talker goes free, a year of Cobol for the one that remains silent
35. WHAT’S RATIONAL HERE?
36. GIVEN MULTIPLE ROUNDS?
37. TYPICALLY HUMAN?
38. THEORY OF MIND
39. MIRROR NEURONS
40. FEAR & FORGETFULNESS
41. STRESS & COMPASSION
42. YOU CAN’T BUY HAPPINESS...  ... Except it turns out you can!  But it’s not the way you’d expect
43. HAPPINESS  35% up to thoughts & behaviors  (15% is due to circumstance)  Kindness  Generosity  Gratitude  Compassion
44. RIGHTSHIFTING Understanding organizations & their mindsets
45. RIGHTSHIFTING DEFINED “Improving the effectiveness of knowledge-work businesses.”
46. EFFECTIVENESS ”... efficiency is a matter of doing things right; effectiveness is a matter of doing the right things” Russell Ackoff
47. KNOWLEDGE-WORK “By knowledge-work organisations, I mean any kind of organisation in which the creation, manipulation and dissemination of knowledge is a core competency. Software development organisations are a prime example of this kind of organisation.”
48. THE MARSHAL MODEL
49. AD HOC  Cowboys & Heroes  Just do it  Individuals are the key driver of success
50. ANALYTIC/MECHANISTIC THINKING  The machine view of organizations  The plug compatible view of employees  Managers design the work  staff delivers
51. SYNERGISTIC THINKING  Co-dependence  Holistic view  Learning focus  Respect for people
52. LEAN & AGILE  Social Learning  Repeated interactions  Refinement  We not only build solutions, we build capabilities
53. TRUST 3x the profit!
54. HIGH TRUST BRINGS  Lowered transaction costs  Highthened demand  Lack of burocracy  Ruduced need for ”contracts”  Effective communication  Enhanced problem solving  Sense of being ”real”
55. 3x
56. LET’S CHANGE THE WORLD
57. EMBRACE YOUR HUMANITY ”I will if you will, but you won't if I don't.” Vickie Gray
58. HOW TO CHANGE ”Become the change you want to see in the world” Ghandi
59. THANKS!
60. A RESOURCE OR TWO 1. http://en.wikipedia.org/wiki/Reciprocity_(cultural_anthropology) 2. http://en.wikipedia.org/wiki/Gift_economy 3. http://en.wikipedia.org/wiki/Perceived_organizational_support 4. http://www.psychology.uh.edu/pos/ 5. http://psychcentral.com/news/2012/07/07/reciprocity-not-reward-drives-decision-to-cooperate/41255.html 6. http://www.alessandra.com/abouttony/aboutpr.asp 7. http://speedoftrust.com/new/ 8. http://willmeekphd.com/item/increasing-happiness 9. http://www.humancapitalreview.org/content/default.asp?Article_ID=1133&cntPage=1 10. http://www.socio.ethz.ch/modsim/tagungen/zuerich04/Andreas_Diekmann1.pdf 11. http://www.amazon.com/The-Neuroscience-Fair-Play-Usually/dp/1932594272 12. http://www.amazon.com/Closing-The-Me-You-Vickie-Gray/dp/147765464X