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The Ultimate Guide to Never Writing Another Ult...

Avatar for Liv Day Liv Day
November 07, 2024
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The Ultimate Guide to Never Writing Another Ultimate Guide - How to Craft an E-commerce Blog Strategy with Impact

This talk was delivered as part of Digitaloft's E-commerce SEO Summit in November 2024.

Avatar for Liv Day

Liv Day

November 07, 2024
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Transcript

  1. The Ultimate Guide to Never Writing Another Ultimate Guide. Planning

    an e-commerce content strategy with impact. @oliviaday__ /in/olivia-day-seo/
  2. Most e-commerce blogs are a little bit shit. ❎ They

    only focus on one stage of the user funnel @oliviaday__ /in/olivia-day-seo/
  3. Most e-commerce blogs are a little bit shit. ❎ They

    only focus on one stage of the user funnel ❎ There’s little thought for how they fit into the wider customer journey @oliviaday__ /in/olivia-day-seo/
  4. Most e-commerce blogs are a little bit shit. ❎ They

    only focus on one stage of the user funnel ❎ There’s little thought for how they fit into the wider customer journey ❎ They contribute little to overall commercial goals @oliviaday__ /in/olivia-day-seo/
  5. Most e-commerce blogs are a little bit shit. ❎ They

    only focus on one stage of the user funnel ❎ There’s little thought for how they fit into the wider customer journey ❎ They contribute little to overall commercial goals ❎ They are created in a silo, separate from all other marketing channels @oliviaday__ /in/olivia-day-seo/
  6. Most e-commerce blogs are a little bit shit. ❎ They

    only focus on one stage of the user funnel ❎ There’s little thought for how they fit into the wider customer journey ❎ They contribute little to overall commercial goals ❎ They are created in a silo, separate from all other marketing channels ❎ They are created to “create topical authority” @oliviaday__ /in/olivia-day-seo/
  7. Most e-commerce blogs are a little bit shit. ❎ They

    only focus on one stage of the user funnel ❎ There’s little thought for how they fit into the wider customer journey ❎ They contribute little to overall commercial goals ❎ They are created in a silo, separate from all other marketing channels ❎ They are created to “create topical authority” ❎ They are repetitions of other content on the internet @oliviaday__ /in/olivia-day-seo/
  8. Most e-commerce blogs are a little bit shit. ❎ They

    only focus on one stage of the user funnel ❎ There’s little thought for how they fit into the wider customer journey ❎ They contribute little to overall commercial goals ❎ They are created in a silo, separate from all other marketing channels ❎ They are created to “create topical authority” ❎ They are repetitions of other content on the internet ❎ They don’t provide value to the user @oliviaday__ /in/olivia-day-seo/
  9. Most e-commerce blogs are a little bit shit. ❎ They

    only focus on one stage of the user funnel ❎ There’s little thought for how they fit into the wider customer journey ❎ They contribute little to overall commercial goals ❎ They are created in a silo, separate from all other marketing channels ❎ They are created to “create topical authority” ❎ They are repetitions of other content on the internet ❎ They don’t provide value to the user ❎ They are created purely “for SEO” @oliviaday__ /in/olivia-day-seo/
  10. According to Digitaloft’s State of E-commerce SEO Report*... @oliviaday__ /in/olivia-day-seo/

    84% of SEOs regularly produce blog content as part of their e-commerce SEO strategy *so far
  11. A survey of 2,000 consumers by Digitaloft revealed... @oliviaday__ /in/olivia-day-seo/

    64% of responders had bought a product after reading informational content from a brand.
  12. So what makes an e-commerce blog strategy a little bit

    less shit? @oliviaday__ /in/olivia-day-seo/
  13. There are many common traps that a lot of blogs

    fall into. @oliviaday__ /in/olivia-day-seo/
  14. Trap #1 - People don’t understand the purpose of an

    e-commerce blog. @oliviaday__ /in/olivia-day-seo/
  15. Blog posts bring a multitude of benefits from a lot

    of angles, not just SEO… @oliviaday__ /in/olivia-day-seo/
  16. Blog posts bring a multitude of benefits from a lot

    of angles, not just SEO… @oliviaday__ /in/olivia-day-seo/ Building a brand persona
  17. Blog posts bring a multitude of benefits from a lot

    of angles, not just SEO… @oliviaday__ /in/olivia-day-seo/ Building a brand persona Answering key customer questions
  18. Blog posts bring a multitude of benefits from a lot

    of angles, not just SEO… @oliviaday__ /in/olivia-day-seo/ Building a brand persona Answering key customer questions Bringing in organic traffic
  19. Blog posts bring a multitude of benefits from a lot

    of angles, not just SEO… @oliviaday__ /in/olivia-day-seo/ Building a brand persona Answering key customer questions Bringing in organic traffic Encouraging conversions
  20. Blog posts bring a multitude of benefits from a lot

    of angles, not just SEO… @oliviaday__ /in/olivia-day-seo/ Building a brand persona Answering key customer questions Bringing in organic traffic Encouraging conversions Boosting the rankings of priority categories
  21. And it’s this support for category pages that is often

    misunderstood… @oliviaday__ /in/olivia-day-seo/ Boosting the rankings of priority categories
  22. When done properly, an e-commerce blog can… @oliviaday__ /in/olivia-day-seo/ Boosting

    the rankings of priority categories ➔ Showcase experience, expertise, authoritativeness and trustworthiness around a topic. ➔ Build topical authority - by talking regularly about a topic, you can build that association that you are a business specialising in your niche. ➔ Highlight product and category pages as valuable and important - via a targeted internal linking strategy. ➔ Drive traffic to revenue-driving pages - when carefully considering CRO. ➔ Earn valuable backlinks, which can pass authority to priority pages.
  23. Particularly for an e-commerce blog, informational content is as much

    about supporting revenue-driving pages as it is about drawing in traffic of its own. @oliviaday__ /in/olivia-day-seo/
  24. Trap #2 - Blog strategies are created solely off keyword

    research. @oliviaday__ /in/olivia-day-seo/
  25. 1 in 5 searches on Google are being searched for

    the very first time… @oliviaday__ /in/olivia-day-seo/
  26. 1 in 5 searches on Google are being searched for

    the very first time… @oliviaday__ /in/olivia-day-seo/ …if you’re relying solely on keyword research, you’re missing out on a LOT of valuable topics.
  27. A successful e-commerce blog must understand its audience… @oliviaday__ /in/olivia-day-seo/

    What features do people rave about in product reviews? What questions are they asking customer service teams?
  28. A successful e-commerce blog must understand its audience… @oliviaday__ /in/olivia-day-seo/

    What features do people rave about in product reviews? What questions are they asking customer service teams? What are they searching on platforms like Reddit? What are their pain points?
  29. A successful e-commerce blog must understand its audience… @oliviaday__ /in/olivia-day-seo/

    What features do people rave about in product reviews? What questions are they asking customer service teams? What are they searching on platforms like Reddit? What are their pain points? What’s the main reason people are reluctant to try your product?
  30. A successful e-commerce blog must understand its audience… @oliviaday__ /in/olivia-day-seo/

    What features do people rave about in product reviews? What questions are they asking customer service teams? What are they searching on platforms like Reddit? What are their pain points? What’s the main reason people are reluctant to try your product? What else is going on in their lives? What are their priorities? How much time do they have?
  31. A successful e-commerce blog must understand its audience… @oliviaday__ /in/olivia-day-seo/

    What features do people rave about in product reviews? What questions are they asking customer service teams? What are they searching on platforms like Reddit? What are their pain points? What’s the main reason people are reluctant to try your product? What else is going on in their lives? What are their priorities? How much time do they have? What questions are TikTok comments asking?
  32. Many blog strategies still fall into the trap of thinking

    more = better. @oliviaday__ /in/olivia-day-seo/
  33. Many blogs still fall into the trap of thinking more

    = better. @oliviaday__ /in/olivia-day-seo/ This can often take one of two forms: Creating lots of little blogs that should be one one big blog.
  34. Many blogs still fall into the trap of thinking more

    = better. @oliviaday__ /in/olivia-day-seo/ This can often take one of two forms: Creating lots of little blogs that should be one one big blog. Casting your net too wide with irrelevant content.
  35. Creating blogs that don’t need to be blogs… @oliviaday__ /in/olivia-day-seo/

    Is an issue because it causes cannibalisation issues, duplicated or thin content, and confusion for users.
  36. Creating blogs that don’t need to be blogs… @oliviaday__ /in/olivia-day-seo/

    Is an issue because it causes cannibalisation issues, duplicated or thin content, and confusion for users. If you’re an online pharmacy, how do you know if you need separate blogs to target “side effects of aspirin”, “aspirin dosage”, “can you give aspirin to dogs” etc.?
  37. Creating blogs that don’t need to be blogs… @oliviaday__ /in/olivia-day-seo/

    Is an issue because it causes cannibalisation issues, duplicated or thin content, and confusion for users. If you’re an online pharmacy, how do you know if you need separate blogs to target “side effects of aspirin”, “aspirin dosage”, “can you give aspirin to dogs” etc.? ➔ Google your target keywords, or put them into a keyword clustering tool such as Keyword Insights. ➔ This will tell you if two keywords need to be separate blogs, or can be answered by one longer guide. ➔ This is the approach the “ultimate guide” tactic tries to employ (but fails to) - blogs can target multiple keywords, but not everything.
  38. Casting your net too wide and creating irrelevant content… @oliviaday__

    /in/olivia-day-seo/ Is an issue because it causes a lack of focus, a dilution of authority and confusion for both users and search engines.
  39. Casting your net too wide and creating irrelevant content… @oliviaday__

    /in/olivia-day-seo/ Is an issue because it causes a lack of focus, a dilution of authority and confusion for both users and search engines. ➔ Many sites fall into the trap of creating content tangentially related to their niche (e.g. a car insurance company posting a guide to Formula One) in the hope it’ll earn them topical authority (in this case around cars). ➔ This dilutes the focus of the site and can bring in irrelevant traffic, negatively impacting engagement signals.
  40. Casting your net too wide and creating irrelevant content… @oliviaday__

    /in/olivia-day-seo/ Is an issue because it causes a lack of focus, a dilution of authority and confusion for both users and search engines. The Google documentation leak told us of a siteFocusScore that denotes the extent to which a site remains focused on one core topic. ➔ Many sites fall into the trap of creating content tangentially related to their niche (e.g. a car insurance company posting a guide to Formula One) in the hope it’ll earn them topical authority (in this case around cars). ➔ This dilutes the focus of the site and can bring in irrelevant traffic, negatively impacting engagement signals.
  41. As an e-commerce site, your blog’s focus should always be

    on your product. @oliviaday__ /in/olivia-day-seo/ This means: ➔ Product and user guides ➔ Gift guides and roundups ➔ Showcasing features and how they fix customer issues ➔ Cleaning, maintenance and aftercare advice ➔ Storage advice And supporting users at every stage of their buying journey.
  42. Trap #4 - Your blog content exists in a void.

    @oliviaday__ /in/olivia-day-seo/
  43. Making blog content work harder means making it multi-task. @oliviaday__

    /in/olivia-day-seo/ Once you’ve created blog content, it can be repurposed for…
  44. Making blog content work harder means making it multi-task. @oliviaday__

    /in/olivia-day-seo/ Once you’ve created blog content, it can be repurposed for… ➔ Digital PR - and it should be good enough to gain natural backlinks, too.
  45. Making blog content work harder means making it multi-task. @oliviaday__

    /in/olivia-day-seo/ Once you’ve created blog content, it can be repurposed for… ➔ Digital PR - and it should be good enough to gain natural backlinks, too. ➔ Email marketing - it should be providing genuine value to users at all stages of the funnel.
  46. Making blog content work harder means making it multi-task. @oliviaday__

    /in/olivia-day-seo/ Once you’ve created blog content, it can be repurposed for… ➔ Digital PR - and it should be good enough to gain natural backlinks, too. ➔ Email marketing - it should be providing genuine value to users at all stages of the funnel. ➔ Social media - is it engaging enough?
  47. Making blog content work harder means making it multi-task. @oliviaday__

    /in/olivia-day-seo/ Once you’ve created blog content, it can be repurposed for… ➔ Digital PR - and it should be good enough to gain natural backlinks, too. ➔ Email marketing - it should be providing genuine value to users at all stages of the funnel. ➔ Social media - is it engaging enough? ➔ Customer service teams - your blog should answer all key customer questions.
  48. Collaboration with these teams starts with the ideation. @oliviaday__ /in/olivia-day-seo/

    What questions are coming up regularly in customer calls? Before you’ve even begun to plan a blog strategy, you can ask…
  49. Collaboration with these teams starts with the ideation. @oliviaday__ /in/olivia-day-seo/

    What questions are coming up regularly in customer calls? Before you’ve even begun to plan a blog strategy, you can ask… What topics are coming up on Instagram comments or DMs?
  50. Collaboration with these teams starts with the ideation. @oliviaday__ /in/olivia-day-seo/

    What questions are coming up regularly in customer calls? Before you’ve even begun to plan a blog strategy, you can ask… What topics are coming up on Instagram comments or DMs? What content has previously received lots of backlinks?
  51. Collaboration with these teams starts with the ideation. @oliviaday__ /in/olivia-day-seo/

    What questions are coming up regularly in customer calls? Before you’ve even begun to plan a blog strategy, you can ask… What topics are coming up on Instagram comments or DMs? What content has previously received lots of backlinks? What topics are journalists writing about in our industry?
  52. Collaboration with these teams starts with the ideation. @oliviaday__ /in/olivia-day-seo/

    What questions are coming up regularly in customer calls? Before you’ve even begun to plan a blog strategy, you can ask… What topics are coming up on Instagram comments or DMs? What content has previously received lots of backlinks? What topics are journalists writing about in our industry? What were the biggest customer pain points this time last year?
  53. This is also a good quality benchmark: Would this blog

    get shared via social media or email? @oliviaday__ /in/olivia-day-seo/
  54. Trap #5 - You create content, then forget about it.

    @oliviaday__ /in/olivia-day-seo/ (It’s also just really, really bad).
  55. Regularly auditing your blog content is key to keeping it

    valuable. @oliviaday__ /in/olivia-day-seo/ 300+ pieces of informational content deleted
  56. Poor quality content is most likely doing more harm than

    good. @oliviaday__ /in/olivia-day-seo/
  57. Poor quality content is most likely doing more harm than

    good. @oliviaday__ /in/olivia-day-seo/ Google’s documentation leak in May showed the existence of a QualityBoost signal which looked at a site’s overall quality. If your site is littered with poor quality, out of date content, it may be harming the visibility of your valuable pages.
  58. Poor quality content is most likely doing more harm than

    good. @oliviaday__ /in/olivia-day-seo/ Google’s documentation leak in May showed the existence of a QualityBoost signal which looked at a site’s overall quality. If your site is littered with poor quality, out of date content, it may be harming the visibility of your valuable pages. ➔ If a blog is not receiving meaningful traffic, it’s not working hard enough. ➔ From this point, you can decide if you a) want to delete it, or b) improve it. ➔ A blog post can be considered for deletion if it has never performed well, it is out of date or no longer relevant. ➔ If you’re confident a blog is needed, you can work to improve its quality.
  59. Poor quality content is an incredibly common issue. @oliviaday__ /in/olivia-day-seo/

    Google’s documentation leak in May also revealed that Google uses LLMs to estimate the “effort” going into article pages. This is part of its overall PageQuality score. Poor quality content may look like… ➔ Content that doesn’t answer the user’s question (or not well enough). ➔ Content that offers a poor user experience. ➔ Content that copies what’s already on the internet. ➔ Content with poor internal linking (too much, none at all, or poorly thought-through). ➔ Content that doesn’t prioritise information gain.
  60. A lack of focus on information gain is an increasingly

    important issue. @oliviaday__ /in/olivia-day-seo/ Information gain = how unique your content is compared to what’s already ranking. ➔ It used to be enough to just copy what ranked #1 and make it a bit better - not anymore. ➔ Focus on what unique insights you can offer. ➔ This goes hand in hand with EEAT. ➔ Hunt for expertise, use quotes from your experts, and speak to internal teams for unique insights. For further information, visit https://digitaloft.co.uk/information-gain-in-seo/
  61. Most e-commerce blog strategies are a little bit shit. And

    there are a few reasons for this: @oliviaday__ /in/olivia-day-seo/
  62. Most e-commerce blog strategies are a little bit shit. And

    there are a few reasons for this: @oliviaday__ /in/olivia-day-seo/ Lack of understanding
  63. Most e-commerce blog strategies are a little bit shit. And

    there are a few reasons for this: @oliviaday__ /in/olivia-day-seo/ Lack of understanding Over-reliance on keyword research
  64. Most e-commerce blog strategies are a little bit shit. And

    there are a few reasons for this: @oliviaday__ /in/olivia-day-seo/ Lack of understanding Over-reliance on keyword research Creating unnecessary volumes of content
  65. Most e-commerce blog strategies are a little bit shit. And

    there are a few reasons for this: @oliviaday__ /in/olivia-day-seo/ Lack of understanding Over-reliance on keyword research Creating unnecessary volumes of content Keeping blog content in a silo
  66. Most e-commerce blog strategies are a little bit shit. And

    there are a few reasons for this: @oliviaday__ /in/olivia-day-seo/ Lack of understanding Over-reliance on keyword research Creating unnecessary volumes of content Keeping blog content in a silo Old content is ignored
  67. A handful of principles underpin an effective e-commerce blog strategy.

    @oliviaday__ /in/olivia-day-seo/ ➔ Understanding that informational content is also there to support rankings for revenue-driving pages. ➔ Prioritising content quality, information gain and showcasing EEAT signals. ➔ Keeping on top of content quality with regular audits. ➔ Keeping it relevant to your business and your product. ➔ Supporting users at every stage of their buying journey. ➔ Making content work harder across all channels.
  68. Thank you! There’s still time to complete Digitaloft’s State of

    E-commerce SEO Survey! You can fill it in here: https://forms.gle/Nsc9ggkDuc yeo5pz9 @oliviaday__ /in/olivia-day-seo/