Optimizing for Learning

Transcript

1. Optimizing for Learning! Logan McDonald Monitorama 2018
2. hi, i’m logan!
3. @loganmeetsworld
4. ✨Emily Griffin✨ a.k.a. @emilywithcurls @loganmeetsworld
8. I work to ensure:
9. • Good things reliably don’t disappear • Bad things reliably don’t appear I work to ensure:
10. story time!
12. expert intuition
13. expert intuition is NOT magic.
14. expert intuition is achievable.
15. - John Allspaw, Monitorama 2013 “one of the most powerful context-sensitive incredibly adaptive anomaly-detecting and responding agents in the world”
16. but, I know everything!
17. the curse of knowledge
18. preparation gaining knowledge mental models learning together
19. preparation gaining knowledge mental models learning together
20. the nature of our field
23. problem solving is easier with constraints
24. Dickerson Hierarchy Of Site Reliability
 Google SRE Handbook
25. hierarchies of learning
26. Robert Gagné’s hierarchy of learning
27. 1. Signal learning 2. Stimulus-response learning 3. Chaining 4. Verbal association 5. Discrimination learning 6. Concept learning 7. Rule learning 8. Problem solving
28. 1. Signal learning 2. Stimulus-response learning 3. Chaining 4. Verbal association 5. Discrimination learning 6. Concept learning 7. Rule learning 8. Problem solving
29. preparation gaining knowledge mental models learning together
30. students reading a textbook over and over learning
31. low-stakes testing
32. to learn, retrieve
33. don’t google it
34. don’t google it … yet!
35. to learn, struggle
36. delayed retrieval and interleaving
39. memory palaces
40. memory palaces
42. preparation gaining knowledge mental models learning together
43. mental models
45. storytellers
46. how do we build mental models?
47. events
 
 patterns
 
 structure
48. observability
49. reflection
50. incident reviews
51. beyond singular mental models
52. IMHO
53. preparation gaining knowledge mental models learning together
54. symmathesy via Nora Bateson, 2015
56. cultural memory
59. growth mindset
60. “Emphasizing natural intelligence takes it out of the child’s control, and it provides no good recipe for responding to failure” - Carol Dweck
61. psychological safety
62. psychological safety faster incident response
64. In summary: Prepare! • Use Constraint Satisfaction Problems • Lean on the hierarchies of learning
65. In summary: Study! • Low-stakes test • Practice retrieval • Delay and interleave • Use the Leitner Boxes • Build memory palaces
66. In summary: Abstract! • Build Frillfin Gobi- level mental models • Events -> Patterns -> Structure • Observe and reflect • Experience different types of systems
67. In summary: Learn together! • Embrace cultural memory • Have a growth mindset • Build psychologically safe workspaces
68. thanks! /\b(twitter|github)\b.com/ loganmeetsworld/g