UX teams go to extraordinary efforts to outsource or research a set of personas to inform critical design decisions. Yet often these fictional artifacts of our early research become merely ghostly reminders of the people that use our designs in the real world. How can we better leverage these interesting character portraits? Can we somehow bring them to life to get a richer understanding of the experiences we’re designing? Behavior Modes introduces a new set of anticipated temporal complexities that nicely map to personas and scenarios, helping us to evolve more and more realistic stories with each iteration to drive key decisions throughout the UX design process.
I recently gave this talk out at Google in Kendall Square, Cambridge for UX Boston's evening of presentations on Design and Technology entitled 'Ideating Mobile, Prototyping w/ Sketch, and Behavior Modes!'. More details about the event and about UX Boston can be seen at: