Building a culture of collaboration

DevOps Edinburgh 2017 Keynote

Transcript

1. Building a culture of
   COLLABORATION
   

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2. HELLO
   my name is
   María Gutiérrez
   VP Engineering @ FreeAgent
   @mariagutierrez
   

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5. Committed to building a
   DIVERSE, HIGH PERFORMING
   AND HAPPY TEAM
   

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6. 2000 2001 2004 2008 2011 2016
   

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7. Ryan - SkyScanner Charlotte - GBG Kevin - NCR Nick - Adobe
   Micky - SolarWinds Matt - SkyScanner Maria - FreeAgent Percy - St Andrews Uni
   

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9. DEVOPS
   

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10. Cross-functional way of working
    between development and operation
    teams that emphasises
    communication, collaboration and
    cohesion
    

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11. Faster time to market
    Improved deployment frequency
    Lower failure rate of new releases
    Shorter time between fixes
    Faster time to recovery
    

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12. Manage the code
    Architectures
    Continuos integration
    Continuos testing
    Artefact packaging
    Release automation
    Configuration management
    Monitoring
    

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13. Cross-functional way of working
    between development and operation
    teams that emphasises
    communication, collaboration and
    cohesion
    WHAT?
    

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14. Faster time to market
    Improved deployment frequency
    Lower failure rate of new releases
    Shorter time between fixes
    Faster time to recovery
    WHY?
    

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15. Manage the code
    Architectures
    Continuos integration
    Continuos testing
    Artefact packaging
    Release automation
    Configuration management
    Monitoring
    HOW?
    

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16. Cross-functional way of working
    between development and operations
    that emphasises communication,
    collaboration and cohesion
    

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19. Patrick Lencioni, “Five dysfunctions of a team” & “The Advantage”
    

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20. Patrick Lencioni, “Five dysfunctions of a team” & “The Advantage”
    

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21. Patrick Lencioni, “Five dysfunctions of a team” & “The Advantage”
    

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23. Patrick Lencioni, “Five dysfunctions of a team” & “The Advantage”
    

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24. be respectful,
    helpful and
    collaborative
    and candid
    

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25. https://www.devopsdays.org/
    events/2017-edinburgh/
    conduct/
    Code of Conduct
    Harassment policy
    

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26. Patrick Lencioni, “Five dysfunctions of a team” & “The Advantage”
    

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27. Patrick Lencioni, “Five dysfunctions of a team” & “The Advantage”
    

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28. Patrick Lencioni, “Five dysfunctions of a team” & “The Advantage”
    

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29. INCLUSION
    

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30. “Inclusion is about making
    sure that people feel
    valued, respected, listened to
    and able to challenge…”
    

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31. BACKGROUNDS
    gender, age, experience,
    race…
    

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32. DEPARTMENTS
    engineering, sales,
    marketing, support…
    

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33. LOCATION
    colocated vs remote
    

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34. TENURE
    old guard vs new folks
    

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35. UNCONSCIOUS
    BIAS
    

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37. …happens by our brains making
    incredibly quick judgments and
    assessments of people and situations
    without us realising.
    Our biases are influenced by our
    background, cultural environment and
    personal experiences.
    

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38. COLLABORATE
    daily to build trust
    

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39. MINDSET
    START WITH WHY
    Make learning part of
    YOUR DAY
    

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43. Faster time to market
    Improved deployment frequency
    Shorter time between fixes
    Lower failure rate of new releases
    Faster mean time to recovery
    

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44. BETTER
    CUSTOMER
    SERVICE
    

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46. Manage the code
    Architectures
    Continues Integration
    Continuos testing
    Artefact packaging
    Release automation
    Configuration management
    Monitoring
    

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47. BE CRITICAL
    

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48. SMALL BUSINESS CAPACITOR
    TECH
    PROCESS
    PEOPLE
    

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49. BE THE CATALYST
    

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51. @mariagutierrez
    THANKS!
    Illustrations by the amazing FreeAgent designers
    

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