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Building a culture of collaboration

Building a culture of collaboration

DevOps Edinburgh 2017 Keynote

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Maria Gutierrez

October 23, 2017
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Transcript

  1. Building a culture of COLLABORATION

  2. HELLO my name is María Gutiérrez VP Engineering @ FreeAgent

    @mariagutierrez
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  5. Committed to building a DIVERSE, HIGH PERFORMING AND HAPPY TEAM

  6. 2000 2001 2004 2008 2011 2016

  7. Ryan - SkyScanner Charlotte - GBG Kevin - NCR Nick

    - Adobe Micky - SolarWinds Matt - SkyScanner Maria - FreeAgent Percy - St Andrews Uni
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  9. DEVOPS

  10. Cross-functional way of working between development and operation teams that

    emphasises communication, collaboration and cohesion
  11. Faster time to market Improved deployment frequency Lower failure rate

    of new releases Shorter time between fixes Faster time to recovery
  12. Manage the code Architectures Continuos integration Continuos testing Artefact packaging

    Release automation Configuration management Monitoring
  13. Cross-functional way of working between development and operation teams that

    emphasises communication, collaboration and cohesion WHAT?
  14. Faster time to market Improved deployment frequency Lower failure rate

    of new releases Shorter time between fixes Faster time to recovery WHY?
  15. Manage the code Architectures Continuos integration Continuos testing Artefact packaging

    Release automation Configuration management Monitoring HOW?
  16. Cross-functional way of working between development and operations that emphasises

    communication, collaboration and cohesion
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  19. Patrick Lencioni, “Five dysfunctions of a team” & “The Advantage”

  20. Patrick Lencioni, “Five dysfunctions of a team” & “The Advantage”

  21. Patrick Lencioni, “Five dysfunctions of a team” & “The Advantage”

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  23. Patrick Lencioni, “Five dysfunctions of a team” & “The Advantage”

  24. be respectful, helpful and collaborative and candid

  25. https://www.devopsdays.org/ events/2017-edinburgh/ conduct/ Code of Conduct Harassment policy

  26. Patrick Lencioni, “Five dysfunctions of a team” & “The Advantage”

  27. Patrick Lencioni, “Five dysfunctions of a team” & “The Advantage”

  28. Patrick Lencioni, “Five dysfunctions of a team” & “The Advantage”

  29. INCLUSION

  30. “Inclusion is about making sure that people feel valued, respected,

    listened to and able to challenge…”
  31. BACKGROUNDS gender, age, experience, race…

  32. DEPARTMENTS engineering, sales, marketing, support…

  33. LOCATION colocated vs remote

  34. TENURE old guard vs new folks

  35. UNCONSCIOUS BIAS

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  37. …happens by our brains making incredibly quick judgments and assessments

    of people and situations without us realising. Our biases are influenced by our background, cultural environment and personal experiences.
  38. COLLABORATE daily to build trust

  39. MINDSET START WITH WHY Make learning part of YOUR DAY

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  43. Faster time to market Improved deployment frequency Shorter time between

    fixes Lower failure rate of new releases Faster mean time to recovery
  44. BETTER CUSTOMER SERVICE

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  46. Manage the code Architectures Continues Integration Continuos testing Artefact packaging

    Release automation Configuration management Monitoring
  47. BE CRITICAL

  48. SMALL BUSINESS CAPACITOR TECH PROCESS PEOPLE

  49. BE THE CATALYST

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  51. @mariagutierrez THANKS! Illustrations by the amazing FreeAgent designers