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Building a culture of collaboration

Building a culture of collaboration

DevOps Edinburgh 2017 Keynote

Maria Gutierrez

October 23, 2017
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  1. Building a culture of
    COLLABORATION

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  2. HELLO
    my name is
    María Gutiérrez
    VP Engineering @ FreeAgent
    @mariagutierrez

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  5. Committed to building a
    DIVERSE, HIGH PERFORMING
    AND HAPPY TEAM

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  6. 2000 2001 2004 2008 2011 2016

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  7. Ryan - SkyScanner Charlotte - GBG Kevin - NCR Nick - Adobe
    Micky - SolarWinds Matt - SkyScanner Maria - FreeAgent Percy - St Andrews Uni

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  9. DEVOPS

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  10. Cross-functional way of working
    between development and operation
    teams that emphasises
    communication, collaboration and
    cohesion

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  11. Faster time to market
    Improved deployment frequency
    Lower failure rate of new releases
    Shorter time between fixes
    Faster time to recovery

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  12. Manage the code
    Architectures
    Continuos integration
    Continuos testing
    Artefact packaging
    Release automation
    Configuration management
    Monitoring

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  13. Cross-functional way of working
    between development and operation
    teams that emphasises
    communication, collaboration and
    cohesion
    WHAT?

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  14. Faster time to market
    Improved deployment frequency
    Lower failure rate of new releases
    Shorter time between fixes
    Faster time to recovery
    WHY?

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  15. Manage the code
    Architectures
    Continuos integration
    Continuos testing
    Artefact packaging
    Release automation
    Configuration management
    Monitoring
    HOW?

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  16. Cross-functional way of working
    between development and operations
    that emphasises communication,
    collaboration and cohesion

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  19. Patrick Lencioni, “Five dysfunctions of a team” & “The Advantage”

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  20. Patrick Lencioni, “Five dysfunctions of a team” & “The Advantage”

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  21. Patrick Lencioni, “Five dysfunctions of a team” & “The Advantage”

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  23. Patrick Lencioni, “Five dysfunctions of a team” & “The Advantage”

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  24. be respectful,
    helpful and
    collaborative
    and candid

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  25. https://www.devopsdays.org/
    events/2017-edinburgh/
    conduct/
    Code of Conduct
    Harassment policy

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  26. Patrick Lencioni, “Five dysfunctions of a team” & “The Advantage”

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  27. Patrick Lencioni, “Five dysfunctions of a team” & “The Advantage”

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  28. Patrick Lencioni, “Five dysfunctions of a team” & “The Advantage”

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  29. INCLUSION

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  30. “Inclusion is about making
    sure that people feel
    valued, respected, listened to
    and able to challenge…”

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  31. BACKGROUNDS
    gender, age, experience,
    race…

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  32. DEPARTMENTS
    engineering, sales,
    marketing, support…

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  33. LOCATION
    colocated vs remote

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  34. TENURE
    old guard vs new folks

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  35. UNCONSCIOUS
    BIAS

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  37. …happens by our brains making
    incredibly quick judgments and
    assessments of people and situations
    without us realising.
    Our biases are influenced by our
    background, cultural environment and
    personal experiences.

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  38. COLLABORATE
    daily to build trust

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  39. MINDSET
    START WITH WHY
    Make learning part of
    YOUR DAY

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  43. Faster time to market
    Improved deployment frequency
    Shorter time between fixes
    Lower failure rate of new releases
    Faster mean time to recovery

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  44. BETTER
    CUSTOMER
    SERVICE

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  46. Manage the code
    Architectures
    Continues Integration
    Continuos testing
    Artefact packaging
    Release automation
    Configuration management
    Monitoring

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  47. BE CRITICAL

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  48. SMALL BUSINESS CAPACITOR
    TECH
    PROCESS
    PEOPLE

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  49. BE THE CATALYST

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  51. @mariagutierrez
    THANKS!
    Illustrations by the amazing FreeAgent designers

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