Upgrade to Pro
— share decks privately, control downloads, hide ads and more …
Speaker Deck
Features
Speaker Deck
PRO
Sign in
Sign up for free
Search
Search
Building a culture of collaboration
Search
Maria Gutierrez
October 23, 2017
Technology
0
74
Building a culture of collaboration
DevOps Edinburgh 2017 Keynote
Maria Gutierrez
October 23, 2017
Tweet
Share
More Decks by Maria Gutierrez
See All by Maria Gutierrez
[TuringFest 2018] What should we work on?
mariagutierrez
1
120
[TuringFest 2017] A clear-eyed look at distributed teams
mariagutierrez
0
46
[SaaStock 2017] Is your engineering team ready to support your growth?
mariagutierrez
0
690
Lead Dev UK 2017 - Time to focus on your goals
mariagutierrez
0
1.3k
RailsConf 2017: A clear-eyed look at distributed teams
mariagutierrez
1
200
A clear-eyed look at distributed teams
mariagutierrez
1
290
Choosing Management: A programmer at the crossroads
mariagutierrez
0
120
Building the right tool for the job
mariagutierrez
0
99
RailsGirls 2012 - Why should I become a software engineer?
mariagutierrez
0
45
Other Decks in Technology
See All in Technology
LLM開発を支えるエヌビディアの生成AIエコシステム
acceleratedmu3n
0
260
Wasmで社内ツールを作って配布しよう
askua
0
150
機械学習を「社会実装」するということ 2025年夏版 / Social Implementation of Machine Learning July 2025 Version
moepy_stats
1
1.3k
増え続ける脆弱性に立ち向かう: 事前対策と優先度づけによる 持続可能な脆弱性管理 / Confronting the Rise of Vulnerabilities: Sustainable Management Through Proactive Measures and Prioritization
nttcom
1
200
Amazon CloudWatchのメトリクスインターバルについて / Metrics interval matters
ymotongpoo
3
250
PHPからはじめるコンピュータアーキテクチャ / From Scripts to Silicon: A Journey Through the Layers of Computing
tomzoh
2
390
TypeScript 上達の道
ysknsid25
21
4.6k
Tiptapで実現する堅牢で柔軟なエディター開発
kirik
1
130
今日からあなたもGeminiを好きになる
subaruhello
1
640
公開初日に個人環境で試した Gemini CLI 体験記など / Gemini CLI実験レポート
you
PRO
3
500
KCD Lima: eBee in Peru!
lizrice
0
100
AIに全任せしないコーディングとマネジメント思考
kikuchikakeru
0
180
Featured
See All Featured
[RailsConf 2023 Opening Keynote] The Magic of Rails
eileencodes
29
9.6k
10 Git Anti Patterns You Should be Aware of
lemiorhan
PRO
656
60k
Balancing Empowerment & Direction
lara
1
500
How GitHub (no longer) Works
holman
314
140k
Statistics for Hackers
jakevdp
799
220k
Designing Experiences People Love
moore
142
24k
No one is an island. Learnings from fostering a developers community.
thoeni
21
3.4k
The Power of CSS Pseudo Elements
geoffreycrofte
77
5.9k
Producing Creativity
orderedlist
PRO
346
40k
The Pragmatic Product Professional
lauravandoore
35
6.8k
How to Ace a Technical Interview
jacobian
278
23k
How to train your dragon (web standard)
notwaldorf
96
6.1k
Transcript
Building a culture of COLLABORATION
HELLO my name is María Gutiérrez VP Engineering @ FreeAgent
@mariagutierrez
None
None
Committed to building a DIVERSE, HIGH PERFORMING AND HAPPY TEAM
2000 2001 2004 2008 2011 2016
Ryan - SkyScanner Charlotte - GBG Kevin - NCR Nick
- Adobe Micky - SolarWinds Matt - SkyScanner Maria - FreeAgent Percy - St Andrews Uni
None
DEVOPS
Cross-functional way of working between development and operation teams that
emphasises communication, collaboration and cohesion
Faster time to market Improved deployment frequency Lower failure rate
of new releases Shorter time between fixes Faster time to recovery
Manage the code Architectures Continuos integration Continuos testing Artefact packaging
Release automation Configuration management Monitoring
Cross-functional way of working between development and operation teams that
emphasises communication, collaboration and cohesion WHAT?
Faster time to market Improved deployment frequency Lower failure rate
of new releases Shorter time between fixes Faster time to recovery WHY?
Manage the code Architectures Continuos integration Continuos testing Artefact packaging
Release automation Configuration management Monitoring HOW?
Cross-functional way of working between development and operations that emphasises
communication, collaboration and cohesion
None
None
Patrick Lencioni, “Five dysfunctions of a team” & “The Advantage”
Patrick Lencioni, “Five dysfunctions of a team” & “The Advantage”
Patrick Lencioni, “Five dysfunctions of a team” & “The Advantage”
None
Patrick Lencioni, “Five dysfunctions of a team” & “The Advantage”
be respectful, helpful and collaborative and candid
https://www.devopsdays.org/ events/2017-edinburgh/ conduct/ Code of Conduct Harassment policy
Patrick Lencioni, “Five dysfunctions of a team” & “The Advantage”
Patrick Lencioni, “Five dysfunctions of a team” & “The Advantage”
Patrick Lencioni, “Five dysfunctions of a team” & “The Advantage”
INCLUSION
“Inclusion is about making sure that people feel valued, respected,
listened to and able to challenge…”
BACKGROUNDS gender, age, experience, race…
DEPARTMENTS engineering, sales, marketing, support…
LOCATION colocated vs remote
TENURE old guard vs new folks
UNCONSCIOUS BIAS
None
…happens by our brains making incredibly quick judgments and assessments
of people and situations without us realising. Our biases are influenced by our background, cultural environment and personal experiences.
COLLABORATE daily to build trust
MINDSET START WITH WHY Make learning part of YOUR DAY
None
None
None
Faster time to market Improved deployment frequency Shorter time between
fixes Lower failure rate of new releases Faster mean time to recovery
BETTER CUSTOMER SERVICE
None
Manage the code Architectures Continues Integration Continuos testing Artefact packaging
Release automation Configuration management Monitoring
BE CRITICAL
SMALL BUSINESS CAPACITOR TECH PROCESS PEOPLE
BE THE CATALYST
None
@mariagutierrez THANKS! Illustrations by the amazing FreeAgent designers