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Building a culture of collaboration

45937dc3314e12f628bbf6536caa92e1?s=47 Maria Gutierrez
October 23, 2017
Technology
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16

Building a culture of collaboration

DevOps Edinburgh 2017 Keynote

45937dc3314e12f628bbf6536caa92e1?s=128

Maria Gutierrez

October 23, 2017
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Transcript

  1. Building a culture of COLLABORATION

  2. HELLO my name is María Gutiérrez VP Engineering @ FreeAgent

    @mariagutierrez
  3. None
  4. None

  5. Committed to building a DIVERSE, HIGH PERFORMING AND HAPPY TEAM

  6. 2000 2001 2004 2008 2011 2016

  7. Ryan - SkyScanner Charlotte - GBG Kevin - NCR Nick

    - Adobe Micky - SolarWinds Matt - SkyScanner Maria - FreeAgent Percy - St Andrews Uni
  8. None

  9. DEVOPS

  10. Cross-functional way of working between development and operation teams that

    emphasises communication, collaboration and cohesion

  11. Faster time to market Improved deployment frequency Lower failure rate

    of new releases Shorter time between fixes Faster time to recovery

  12. Manage the code Architectures Continuos integration Continuos testing Artefact packaging

    Release automation Configuration management Monitoring

  13. Cross-functional way of working between development and operation teams that

    emphasises communication, collaboration and cohesion WHAT?

  14. Faster time to market Improved deployment frequency Lower failure rate

    of new releases Shorter time between fixes Faster time to recovery WHY?

  15. Manage the code Architectures Continuos integration Continuos testing Artefact packaging

    Release automation Configuration management Monitoring HOW?

  16. Cross-functional way of working between development and operations that emphasises

    communication, collaboration and cohesion
  17. None
  18. None

  19. Patrick Lencioni, “Five dysfunctions of a team” & “The Advantage”

  20. Patrick Lencioni, “Five dysfunctions of a team” & “The Advantage”

  21. Patrick Lencioni, “Five dysfunctions of a team” & “The Advantage”

  22. None

  23. Patrick Lencioni, “Five dysfunctions of a team” & “The Advantage”

  24. be respectful, helpful and collaborative and candid

  25. https://www.devopsdays.org/ events/2017-edinburgh/ conduct/ Code of Conduct Harassment policy

  26. Patrick Lencioni, “Five dysfunctions of a team” & “The Advantage”

  27. Patrick Lencioni, “Five dysfunctions of a team” & “The Advantage”

  28. Patrick Lencioni, “Five dysfunctions of a team” & “The Advantage”

  29. INCLUSION

  30. “Inclusion is about making sure that people feel valued, respected,

    listened to and able to challenge…”

  31. BACKGROUNDS gender, age, experience, race…

  32. DEPARTMENTS engineering, sales, marketing, support…

  33. LOCATION colocated vs remote

  34. TENURE old guard vs new folks

  35. UNCONSCIOUS BIAS

  36. None

  37. …happens by our brains making incredibly quick judgments and assessments

    of people and situations without us realising. Our biases are influenced by our background, cultural environment and personal experiences.

  38. COLLABORATE daily to build trust

  39. MINDSET START WITH WHY Make learning part of YOUR DAY

  40. None
  41. None
  42. None

  43. Faster time to market Improved deployment frequency Shorter time between

    fixes Lower failure rate of new releases Faster mean time to recovery

  44. BETTER CUSTOMER SERVICE

  45. None

  46. Manage the code Architectures Continues Integration Continuos testing Artefact packaging

    Release automation Configuration management Monitoring

  47. BE CRITICAL

  48. SMALL BUSINESS CAPACITOR TECH PROCESS PEOPLE

  49. BE THE CATALYST

  50. None

  51. @mariagutierrez THANKS! Illustrations by the amazing FreeAgent designers