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Building a culture of collaboration
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Maria Gutierrez
October 23, 2017
Technology
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Building a culture of collaboration
DevOps Edinburgh 2017 Keynote
Maria Gutierrez
October 23, 2017
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Transcript
Building a culture of COLLABORATION
HELLO my name is María Gutiérrez VP Engineering @ FreeAgent
@mariagutierrez
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Committed to building a DIVERSE, HIGH PERFORMING AND HAPPY TEAM
2000 2001 2004 2008 2011 2016
Ryan - SkyScanner Charlotte - GBG Kevin - NCR Nick
- Adobe Micky - SolarWinds Matt - SkyScanner Maria - FreeAgent Percy - St Andrews Uni
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DEVOPS
Cross-functional way of working between development and operation teams that
emphasises communication, collaboration and cohesion
Faster time to market Improved deployment frequency Lower failure rate
of new releases Shorter time between fixes Faster time to recovery
Manage the code Architectures Continuos integration Continuos testing Artefact packaging
Release automation Configuration management Monitoring
Cross-functional way of working between development and operation teams that
emphasises communication, collaboration and cohesion WHAT?
Faster time to market Improved deployment frequency Lower failure rate
of new releases Shorter time between fixes Faster time to recovery WHY?
Manage the code Architectures Continuos integration Continuos testing Artefact packaging
Release automation Configuration management Monitoring HOW?
Cross-functional way of working between development and operations that emphasises
communication, collaboration and cohesion
None
None
Patrick Lencioni, “Five dysfunctions of a team” & “The Advantage”
Patrick Lencioni, “Five dysfunctions of a team” & “The Advantage”
Patrick Lencioni, “Five dysfunctions of a team” & “The Advantage”
None
Patrick Lencioni, “Five dysfunctions of a team” & “The Advantage”
be respectful, helpful and collaborative and candid
https://www.devopsdays.org/ events/2017-edinburgh/ conduct/ Code of Conduct Harassment policy
Patrick Lencioni, “Five dysfunctions of a team” & “The Advantage”
Patrick Lencioni, “Five dysfunctions of a team” & “The Advantage”
Patrick Lencioni, “Five dysfunctions of a team” & “The Advantage”
INCLUSION
“Inclusion is about making sure that people feel valued, respected,
listened to and able to challenge…”
BACKGROUNDS gender, age, experience, race…
DEPARTMENTS engineering, sales, marketing, support…
LOCATION colocated vs remote
TENURE old guard vs new folks
UNCONSCIOUS BIAS
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…happens by our brains making incredibly quick judgments and assessments
of people and situations without us realising. Our biases are influenced by our background, cultural environment and personal experiences.
COLLABORATE daily to build trust
MINDSET START WITH WHY Make learning part of YOUR DAY
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Faster time to market Improved deployment frequency Shorter time between
fixes Lower failure rate of new releases Faster mean time to recovery
BETTER CUSTOMER SERVICE
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Manage the code Architectures Continues Integration Continuos testing Artefact packaging
Release automation Configuration management Monitoring
BE CRITICAL
SMALL BUSINESS CAPACITOR TECH PROCESS PEOPLE
BE THE CATALYST
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@mariagutierrez THANKS! Illustrations by the amazing FreeAgent designers