DevOps Edinburgh 2017 Keynote
Building a culture ofCOLLABORATION
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HELLOmy name isMaría GutiérrezVP Engineering @ FreeAgent@mariagutierrez
Committed to building aDIVERSE, HIGH PERFORMINGAND HAPPY TEAM
2000 2001 2004 2008 2011 2016
Ryan - SkyScanner Charlotte - GBG Kevin - NCR Nick - AdobeMicky - SolarWinds Matt - SkyScanner Maria - FreeAgent Percy - St Andrews Uni
DEVOPS
Cross-functional way of workingbetween development and operationteams that emphasisescommunication, collaboration andcohesion
Faster time to marketImproved deployment frequencyLower failure rate of new releasesShorter time between fixesFaster time to recovery
Manage the codeArchitecturesContinuos integrationContinuos testingArtefact packagingRelease automationConfiguration managementMonitoring
Cross-functional way of workingbetween development and operationteams that emphasisescommunication, collaboration andcohesionWHAT?
Faster time to marketImproved deployment frequencyLower failure rate of new releasesShorter time between fixesFaster time to recoveryWHY?
Manage the codeArchitecturesContinuos integrationContinuos testingArtefact packagingRelease automationConfiguration managementMonitoringHOW?
Cross-functional way of workingbetween development and operationsthat emphasises communication,collaboration and cohesion
Patrick Lencioni, “Five dysfunctions of a team” & “The Advantage”
be respectful,helpful andcollaborativeand candid
https://www.devopsdays.org/events/2017-edinburgh/conduct/Code of ConductHarassment policy
INCLUSION
“Inclusion is about makingsure that people feelvalued, respected, listened toand able to challenge…”
BACKGROUNDSgender, age, experience,race…
DEPARTMENTSengineering, sales,marketing, support…
LOCATIONcolocated vs remote
TENUREold guard vs new folks
UNCONSCIOUSBIAS
…happens by our brains makingincredibly quick judgments andassessments of people and situationswithout us realising.Our biases are influenced by ourbackground, cultural environment andpersonal experiences.
COLLABORATEdaily to build trust
MINDSETSTART WITH WHYMake learning part ofYOUR DAY
Faster time to marketImproved deployment frequencyShorter time between fixesLower failure rate of new releasesFaster mean time to recovery
BETTERCUSTOMERSERVICE
Manage the codeArchitecturesContinues IntegrationContinuos testingArtefact packagingRelease automationConfiguration managementMonitoring
BE CRITICAL
SMALL BUSINESS CAPACITORTECHPROCESSPEOPLE
BE THE CATALYST
@mariagutierrezTHANKS!Illustrations by the amazing FreeAgent designers