Upgrade to Pro — share decks privately, control downloads, hide ads and more …

RailsConf 2017: A clear-eyed look at distributed teams

RailsConf 2017: A clear-eyed look at distributed teams

Distributed teams can have big benefits for both employers and employees. But there are many challenges. Being successful requires changes to work practices, communication, and style — and not just from the remote people. Everyone will experience changes. It helps to be prepared … and most of what we see being written and discussed is focused on remote workers, not the organization that supports them.

In this talk, we will look at the challenges and rewards of working in a distributed team setting based on several years of experience growing large distributed engineering teams.

45937dc3314e12f628bbf6536caa92e1?s=128

Maria Gutierrez

April 27, 2017
Tweet

Transcript

  1. A Clear-Eyed Look
 at Distributed Teams Maria Gutierrez VP Engineering,

    FreeAgent Glenn Vanderburg VP Engineering, First.io
  2. None
  3. None
  4. None
  5. None
  6. None
  7. None
  8. @mariagut

  9. @mariagut

  10. @mariagut

  11. @mariagut

  12. We’ll hire some senior engineers and we’ll figure it out.

    Distributed teams are just as good as colocated teams in exactly the same ways! It’ll be easy!
  13. It’s hard to live and breathe something if you aren’t

    actually breathing the same air. There is something about a team being more powerful, more impactful, more creative, and frankly hopefully having more fun, when they are shoulder to shoulder. Speed and quality are often sacrificed when we work from home Shane Mac, Zaarly Michelle Peluso, CMO IBM Jackie Reses, Head of HR Yahoo
  14. None
  15. Make a Commitment 1

  16. But how do you build company culture when you are

    not working “shoulder to shoulder”? 1Make a Commitment
  17. 1Make a Commitment

  18. “Organizational culture represents the collective values, beliefs and principles of

    organizational members” David Needle
  19. 1Make a Commitment

  20. product manager DC/Seattle project manager DC engineer Seattle engineering manager

    Edinburgh
  21. Use proper tools 1Make a Commitment

  22. None
  23. Critical mass 1Make a Commitment

  24. 1Make a Commitment

  25. Remote leadership 1Make a Commitment

  26. 1Make a Commitment

  27. 1Make a Commitment

  28. None
  29. None
  30. Everyone partly remote 1Make a Commitment

  31. None
  32. Treat on-site and remote employees fairly 1Make a Commitment

  33. Communicate Intentionally 2

  34. Intentional vs accidental and implicit communication 2Communicate Intentionally

  35. Intentional vs accidental and implicit communication 2Communicate Intentionally

  36. Build Trust 2Communicate Intentionally

  37. 2Communicate Intentionally

  38. You and your team You and the company leadership Your

    team and other teams that interact or depend on yours 2Communicate Intentionally
  39. Be religious about 1:1s 2Communicate Intentionally

  40. 2Communicate Intentionally

  41. Out of sight should never be out of mind 2Communicate

    Intentionally
  42. Learn to be good at internet video/audio 2Communicate Intentionally

  43. 2Communicate Intentionally

  44. 2Communicate Intentionally low bandwidth asynchronous ephemeral persistent synchronous high bandwidth

  45. Choose the right channel for each situation 2Communicate Intentionally

  46. Choose the right channel for each situation 2Communicate Intentionally

  47. 2Communicate Intentionally

  48. Fewer meetings, more shared documents 2Communicate Intentionally

  49. Show your work 2Communicate Intentionally

  50. None
  51. 2Communicate Intentionally

  52. Be Clear 3

  53. Watch the work product, not the worker 3Be clear

  54. Which jobs are closed
 to remote workers? 3Be clear

  55. Know the law 3Be clear

  56. 1203.47 ON CE % 7 8 9 4 5 6

    1 2 3 0 . = 1203.47 ON CE % 7 8 9 4 5 6 1 2 3 0 . = 1203.47 ON CE % 7 8 9 4 5 6 1 2 3 0 . = Understand and control your budget 3Be clear
  57. Start with the recruiting process 3Be clear

  58. Make a Commitment 1 Communicate Intentionally 2 Be Clear 3

  59. None
  60. None
  61. Makes change easier

  62. Organizations which design systems ... are constrained to produce designs

    which are copies of the communication structures of these organizations. — Mel Conway
  63. Strengthens your company communication strategies

  64. Aids diversity

  65. Aids diversity

  66. Aids diversity

  67. None
  68. None
  69. None
  70. Be intentional

  71. Brainstormed, designed and rehearsed in Dallas and Edinburgh Remotely!

  72. Brainstormed, designed and rehearsed in Dallas and Edinburgh Remotely!

  73. Thanks! @mariagutierrez @glv