TBAuctions-Agentic_AI_Platform___Shifting_Mindsets__The_Dual_Transformation_at_TBAuctions.pdf

Transcript

1. Agentic AI Platform & Shifting Mindsets: The Dual Transformation at TBAuctions 1 Bas Lucieer & Roberto Bonilla
2. 2 Bas Lucieer Head of Data @TBA (Retail, Fintech, Consultancy) Roberto Bonilla Lead Data Engineer @TBA (CPG’s , Tech, Auctions) Who are we?
3. Agenda 3 1. About TBAuctions and our First GenAI Succes Story 2. The Past: Building the Foundation 3. The Present: Innovation Culture, Automation and the Agentic AI Platform 4. Our Technical Challenges and Strategies 5. The Future: AI Hub 6. Q&A
4. 4 About TBAuctions and our First GenAI Succes Story
5. 5 About TBAuctions and our First GenAI Succes Story Europe’s leading multi-brand, digital auction platform >600k # of unique bidders p.a. ~2.2m lots offered annually ~46,000 unique sellers p.a. >20 categories sold >30 seller countries ~70% recurrent sellers >135m website visits >175 bidder countries >60% return visit rate (website & app visits) SELLERS BIDDERS Leasing companies Traders Single asset owners Single asset users Banks Dealers Private End-users Businesses
6. 6 The first successful GenAI agent in production: Predicted Lot Value About TBAuctions and our First GenAI Succes Story
7. 7 The Past: Building the Foundation
8. Building readiness for AI 8 The Past: Building the Foundation TO controlled setting FROM chaos
9. The Data & AI Team 9 The Past: Building the Foundation Do we need a big Data Team to make it happen? What about business colleagues?
10. First steps of entering the GenAI domain: collaboration between business and technology 10 The Past: Building the Foundation • Timing with ChatGPT was ideal • Business trying out ChatGPT to solve their own issues • Very quick to get to 70% value, but • How to make it production worthy? • Requires process, evaluation and integration • Innovation to get to the next maturity phase
11. 11 The Present: Innovation Culture, Automation and the Agentic AI platform
12. 12 Fostering an innovation culture within TBA to accelerate value-creation with AI The Present: Innovation Culture, Workflow and the Agentic AI platform
13. 13 The Present: Innovation Culture, Workflow and the Agentic AI platform AI enablement at TBA Data and AI teams – Maximum Control • Full flexibility and customization • Fine-tune, integrate, and govern AI Business Colleagues – Low barrier • Easy-to-use interfaces • Safe experimentation without tech deep-dives • Empower everyday AI use
14. 14 A deep dive into the delivery of the Predicted Lot Value Agent The Present: Innovation Culture, Workflow and the Agentic AI platform
15. 15 The timeline The Present: Innovation Culture, Workflow and the Agentic AI platform
16. 16 The Present: Innovation Culture, Workflow and the Agentic AI platform
17. 17 Agents @ TBA The Present: Innovation Culture, Workflow and the Agentic AI platform
18. 18 Our Technical Challenges and Strategies
19. 19 Short iterations with real impact Technical Challenges and Strategies 1 2 3 4 Controlling AI in production Code reusability across agents Multi-language and multi- currency predictions Error vs user adoption Strategies to mitigate Challenges Agent serving as an API PyFunc conda environment and python wheels Relentless experimentation and AB testing Agent state management and multilanguage LLM embeddings
20. 20 The Future AI Hub: A Playground for Everyone to Experiment with Agents
21. 21 AI Hub: Challenge of showing value before integration The Future: AI Hub AI HUB Predicted Lot Value 01 05 Similar Lots 04 Lot Descriptor 02 Lot Categorizer 03 Negotiations Agent
22. 22 AI Hub: Think big, start small, scale fast The Future: AI Hub AI HUB Predicted Lot Value 01 05 Similar Lots 04 Lot Descriptor 02 Lot Categorizer 03 Negotiations Agent • Inspiration from ChatGPT to scaled AI • Quick iteration with engaged business colleagues • Use a quick R&D mindset to validate value rapidly.
23. 23 Q&A