GOV.UK - Product Tank - Hamburg

A140fd1a4b560d6f278e908a06c1135c?s=47 Mark Sheldon
February 12, 2015

GOV.UK - Product Tank - Hamburg

A talk I gave at Product Tank Hamburg, in February 2015.
A little history of GDS, how we work on GOV.UK and what I've learnt.

A140fd1a4b560d6f278e908a06c1135c?s=128

Mark Sheldon

February 12, 2015
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Transcript

  1. 3.

    GDS Mark Sheldon We’re a team at the heart of

    government building digital public services
  2. 6.

    GDS Mark Sheldon 1. A little history of GDS 2.

    How we work on GOV.UK 3. What I’ve learnt
  3. 13.

    GDS Mark Sheldon 1. Create a central digital estate 2.

    Fix publishing 3. Fix services 4. Go wholesale
  4. 14.

    Francis Maude, Minister for the Cabinet Office! ! “OK, do

    that then*”! ! *paraphrased GDS Mark Sheldon
  5. 29.

    GDS Mark Sheldon YouTube - Introduction to GOV.UK https://www.youtube.com/watch?v=4_1gld1PIkA ~12

    million visitors every week Home to over 300 departments and organisations Saving more £62 million a year 25th most popular website in the UK (Feb 2015)
  6. 34.

    GDS Mark Sheldon “User research is a team sport. All

    team members should observe sessions for at least 2 hours every 6 weeks. ! Leisa Reichelt, Head of User Research, GDS
  7. 37.

    GDS Mark Sheldon Watch out for Conway’s Law ! “Organisations

    which design systems... are constrained to produce designs which are copies of the communication structures of these organisations”
  8. 50.

    GDS Mark Sheldon Live demo links: ! https://www.gov.uk/performance/ https://www.gov.uk/performance/site-activity https://www.performance.service.gov.uk/big-screen/tax-disc

    https://www.gov.uk/renew-driving-licence https://www.gov.uk/info/renew-driving-licence https://www.gov.uk/performance/tax-disc https://www.performance.service.gov.uk/big-screen/tax-disc https://github.com/edds/display-screen
  9. 51.

    GDS Mark Sheldon 1. A little history of GDS 2.

    How we work on GOV.UK 3. What I’ve learnt
  10. 66.

    GDS Mark Sheldon 1. Get a clear vision 2. Get

    cover 3. Have principles 4. Strong opinions, weakly held 5. Show the thing
  11. 68.

    GDS Mark Sheldon GOV.UK Resources ! Revolution not evolution -

    goo.gl/YDaIb9 Government Digital Strategy - gov.uk/digitalstrategy Digital Transformation - gov.uk/transformation Service Manual – gov.uk/service-manual Digital by Default - gov.uk/service-manual/digital-by-default Design Principles – gov.uk/design-principles Assisted Digital – assisteddigital.blog.gov.uk Digital Inclusion – digitalinclusion.blog.gov.uk GDS Blogs – gds.blog.gov.uk Our code – github.com/alphagov